Update 19A

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Overview

Oracle Configure, Price, and Quote (CPQ) Cloud enables companies to streamline the entire opportunity-to-quote-to-order process, including product selection, configuration, pricing, quoting, ordering, and approval workflows. CPQ Cloud provides a flexible, scalable, enterprise-ready solution ideal for companies of all sizes that sell products and services across direct, indirect, and e-commerce sales channels.

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The Information contained in this document may include statements about Oracle's product development plans. Many factors can materially affect Oracle's product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Enterprise Platform

Enterprise Platform features and enhancements cater to the needs of large, complex enterprises for a robust, integrated, and performant platform.

Subscription Management Integration

CPQ Cloud 19A provides a Subscription Management solution that allows customers to create and manage products and services they can sell using a subscription model. The subscription model supports the ability to manage a given product or service as a recurring or usage-based price item. Supported by Oracle Subscription Management Cloud, Oracle Autonomous Integration Cloud (OAIC), and attributes, actions, and BML functions created within the CPQ Cloud platform, the solution enables sales users to capture subscription orders and perform subscription management activities throughout the lifecycle of these customer relationships.

The following functionality is available in 19A:

• Create a quote in CPQ Cloud, invoking OAIC to create a subscription in Oracle Subscription Management Cloud.
• Amend a subscription by changing the subscription quantity, duration, or product.
• Renew an existing subscription.
• Terminate an active subscription.
• Use the Rating/Pricing Engine to display subscription charges as line attributes using Transaction array attributes.

Generic Integration Service

In prior updates, the Commerce BML Integration type was only available for integrating CPQ Cloud with Microsoft Dynamics. CPQ Cloud 19A introduces a new generic type integration that leverages the Commerce BML integration to communicate with any external system.

Customer Requested Features and Enhancements

The CPQ Cloud 19A introduces the following customer requested features and enhancements:

Advanced Actions for Commerce Hiding Rules

As in prior updates, customers can use hiding rules in Commerce to hide select actions and attributes when a predefined condition is satisfied. CPQ Cloud 19A extends this functionality by providing advanced actions that allow administrators to use BML to define dynamic hiding rule actions. With this feature, administrators can decrease the number of hiding rules.

BML Search Optimization

Beginning in CPQ Cloud 19A, BML operations like find and equals will perform a strict comparison of characters by default. This enhancement provides more precise behavior and improved performance for long BML scripts. If required, administrators can enable locale search/comparison in BML functions. When enabled, all character variations are normalized to their basic version. For example: characters with diacritics (e.g. accent marks, umlauts, cedillas, etc.) are normalized to the characters without diacritics.

Event Logs Enhancement

In CPQ Cloud 19A, the application events, response time, and system statistics log tables have been optimized to better manage maintenance operations, such as background cleanup. This enhancement eliminates the event logging issues previously experienced during the deletion of out of date log entries.

File Attachment Support for Microsoft Mail Messages

Provides support for saving Microsoft Outlook and Exchange mail message files (.msg) for Commerce File Attachment attributes.

Performance Analysis for Commerce Actions

CPQ Cloud 19A introduces performance analysis functionality for Commerce actions to enable customers to detect potential BML loop issues. Upon request, the new Commerce action Performance tab displays all associated BML loops, BMQL, URL data calls, library calls, and JSON parsing. This allows administrators to see the flow of BML associated with a Commerce action and identify performance hindrances.

Select All Columns Functionality for BMQL Data Table Queries

Beginning in CPQ Cloud 19A, BMQL allows the Select * function to allow customers to query all columns of a given Data Table. This greatly simplifies queries, reduces the risk of missing columns in queries, and eliminates the need for updates if the table schema changes.

Single Select Pick List Processing Enhancement

Beginning in 19A, CPQ Cloud improves the responsiveness of user-side Single Select Pick Lists (SSPLs), also referred to as Dynamic Menus, by streamlining menu processing calls.

User Profile Time Zone List Enhancement

This enhancement provides standard and globally accepted Time Zone definitions for the User Profile Time Zone list.

Web Services Password Expiration

In CPQ Cloud 19A, administrators have the option to not expire passwords for Web Services only users. Unless this new option is enabled, SOAP and REST API Web Services user passwords follow the password options set for all users on the site. This option is disabled by default.