Cloud Readiness / Oracle CrowdTwist
What's New
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  1. April 2021 Update
  1. Revision History
  2. Overview
  3. Feature Summary
    1. Control Center
        1. Member Care Purchase History Performance
    2. General Enhancements
        1. New Look and Feel
    3. Program Configuration
        1. Partner Categories

April 2021 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
30 APR 2021     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Control Center

Member Care Purchase History Performance

General Enhancements

New Look and Feel

Program Configuration

Partner Categories

Control Center

Member Care Purchase History Performance

Control Center users will notice a performance improvement when loading the purchase history section of Member Care.

You can now find member purchase details faster than ever

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

General Enhancements

New Look and Feel

The CrowdTwist Control Center is getting an exciting new look and feel in the Oracle Redwood style. Starting with this update, you'll notice a design refresh applied to different areas of the platform, which will continue going forward in subsequent updates.

This provides a more modern look and feel and is a consistent design with other Oracle Marketing products.

Steps to Enable

You don't need to do anything to enable this feature.

Program Configuration

Partner Categories

You can now add labels to group similar partners into categories. For example, label your hotel partners as Hospitality, and your airline partners as Aviation.

This will help you better manage and organize your partners.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources