This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 31 AUG 2020 | Control Center | Member Care Tier Override | Updated document. Removed feature from August update. |
| 05 AUG 2020 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
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Oracle CX Audience Integration
An integration with Oracle CX Audience is now available. If you are also an Oracle CX Audience customer, you can now easily ingest CrowdTwist data, create custom audiences, and export those audiences back into CrowdTwist as actionable segments.
Oracle Responsys Multi-Language Data Push
If you are also an Oracle Responsys customer, you can now easily upgrade your integration so that it uses the latest CrowdTwist data push, which provides support for multiple languages.