Cloud Readiness / Oracle CrowdTwist
What's New
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  1. August 2021 Update
  1. Revision History
  2. Overview
  3. Feature Summary
  4. CrowdTwist
    1. Control Center
        1. Real-Time Loyalty Engine
        2. Translations for Code Redemption Campaigns

August 2021 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
31 AUG 2021     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

CrowdTwist

Control Center

Real-Time Loyalty Engine

Translations for Code Redemption Campaigns

CrowdTwist

Control Center

Real-Time Loyalty Engine

Our real-time loyalty engine is now generally available. It was previously part of our controlled availability program.

Using our real-time loyalty engine, you can customize your loyalty program experience based on a member's profile.

Loyalty programs can provide members with custom Activities and Rewards based on where and when the member registers from in real-time as soon as a member registers for the program.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

To create real-time segment, the following permissions are required for Control Center users:

  • Write permissions for Segmentation 
  • Read permissions (or greater) for Limits

Translations for Code Redemption Campaigns

You can now provide Title, Description, and Code Input Field Name translations for Code Redemption Campaigns in the Control Center.

The translation tool improves support for international programs.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources