This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 29 AUG 2022 | Created initial document. |
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Column Definitions:
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Customer Must Take Action before Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
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|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
|
||
CrowdTwist Loyalty and Engagement
Base Currency Configuration for Commerce
When initially configuring your commerce settings, you now have the ability to define your base currency based on country or regional preferences in the Control Center. Using this currency, all other currencies defined within your program will be calculated off the base currency.
Image Showing Where to Define Your Program's Base Currency
Previously automatically set to USD, you now have the option to define your base currency that is relevant to country/regional preferences.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
While this is a setting that can be edited, this is something you will want to set once and not change again unless major program changes are being made and announced to customers, as this impacts how transactional points are calculated.
Key Resources
Role And Privileges
You must have ‘Write’ access to Commerce in the Control Center
Commerce Points Award Method Configuration
You now have the ability to choose how points are calculated for commerce transactions when initially configuring your program. Customers can configure points issued to members within the Control Center in one of three ways: (1) points per currency; (2) points per SKU; or (3) points per spend range.
Image Showing Options Available for Choosing Your Commerce Calculation Method
You now have the ability to define how you would like points to be calculated for transactions for your program.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
While this is a setting that can be edited, this is something you will want to set once and not change again unless major program changes are being made and announced to customers, as this impacts how transactional points are calculated.
Key Resources
Role And Privileges
You must have ‘Write’ access to Commerce in the Control Center.
Cookie Expiration Configuration
You now have the ability to set cookie expiration timing in the Control Center. The default expiration is currently set to 14 days, but you have the option to set a custom expiration based on minutes, hours or days.
Image Showing the Option to Update Cookie Expiration
You can now edit cookie expiration without contacting your Oracle support team.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
CrowdTwist cookies are stored by the program member’s browser when that member has successfully authenticated with the CrowdTwist platform. Widget content will not be displayed and CrowdTwist JavaScript tags will not track member's actions unless valid CrowdTwist cookies are present. It is recommended that the cookie expiration should be at least as long as your website authentication log out to ensure that a member does not end in a situation where he/she is authenticated to your site, but is unable to see CrowdTwist widget content.
Key Resources
Role And Privileges
You must have ‘Write’ access to Widgets in the Control Center.
You now have the ability to add and manage all applicable language translation for Tier Names relevant to your program within the Control Center.
Image Showing the Option to Add Tier Names in Additional Languages
You can now manage and edit this tier setting yourself without contacting your Oracle support team.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
Role And Privileges
You must have ‘Write’ access to Tiers in the Control Center