Cloud Readiness / Oracle CrowdTwist
What's New
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  1. January 2021 Update
  1. Revision History
  2. Overview
  3. Feature Summary
    1. Program Configuration
        1. Households
    2. Developer Updates
        1. Reward Create and Update API

January 2021 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
29 JAN 2021     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Program Configuration

Households

Developer Updates

Reward Create and Update API

Program Configuration

Households

Point Sharing Group, also known as householding, is now available as a CrowdTwist widget! This widget allows members to create, view, and manage their point sharing group.

  

Allowing Program Members to pool their points with friends and family, enhances the member experience and facilitates reward redemption to help reduce outstanding point liability.

The point sharing group can be embedded in your program pages. Program managers are also able to view and manage a household in Member Care.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

The Reward List widget has also been updated so that members who are part of a point sharing group will see reward availability based on total group points. This update has been applied to existing widgets; there are no additional steps to enable it.

Key Resources

Visit our Help Center to learn more about:

Developer Updates

Reward Create and Update API

You can now create and update standard rewards via the API.

These new Reward endpoints allow you to programmatically manage standard rewards. This is particularly helpful for customers with large reward catalogs.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Visit our Help Center to learn more: