Cloud Readiness / Oracle CrowdTwist Loyalty and Engagement Cloud
What's New
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  1. July 2022 Update
  1. Revision History
  2. Overview
  3. Feature Summary
  4. CrowdTwist Loyalty and Engagement
    1. Control Center
        1. Tiers: Update and Language Translation
    2. User Experience
        1. Informational Tile In The Activity List
        2. SKU Exclusion: File Upload

July 2022 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes

03 AUG 2022

Control Center

Tiers: Update and Language Translation

Updated feature description.

29 JUL 2022     Created initial document.

Overview

HAVE AN IDEA?

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DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Control Center

Tiers: Update and Language Translation

User Experience

Informational Tile In The Activity List

SKU Exclusion: File Upload

CrowdTwist Loyalty and Engagement

Control Center

Tiers: Update and Language Translation

Within Tiers in the Control Center, you now can edit and manage the following:

  • Tier names and images

Screenshot of Tiers page Showing the Option to Update Tier Name

Image Showing the Option to Update Tier Name

You can now edit certain tier settings yourself without contacting your Oracle support team.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

You must have ‘Write’ access to Tiers in the Control Center

User Experience

Informational Tile In The Activity List

You now have the option to configure activities that are meant only for informational purposes to no longer be clickable in the activity list widget.

This new configuration option prevents informational activities from opening unnecessary web pages.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

You must have ‘Write’ access to Activities in the Control Center

SKU Exclusion: File Upload

The SKU exclusion feature will now allow you to upload CSV files containing multiple SKUs to be excluded from earning points from transactions.

You can now manage multiple SKUs to be excluded via CSV file upload.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

You must have ‘Write’ access to Commerce Configuration in the Control Center.