This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 30 JUN 2022 | Created initial document. |
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Column Definitions:
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Customer Must Take Action before Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
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|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
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CrowdTwist Loyalty and Engagement
In addition to the SKU, you will now be able to view the SKU description or item name if available on the scanned receipt in the Control Center. This information is accessible in the Purchase tab in Member Care by clicking the information bubble, which includes all custom data attached to a particular purchase.
Information bubble to click on to access the custom data available from the receipt scanned
Modal that contains all custom data, now including the SKU description/item name
You will now have the SKU and SKU description or item name available in the Control Center and is also available for export in Data Export.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
The SKU exclusion feature will now allow you to define and manage SKUs that should be excluded from earning points for transactions.
Excluding a Specific SKU in the Commerce Settings
SKU exclusion is now self-service and you no longer need to reach out to CrowdTwist for support.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
Role Information
You must have ‘Write’ access to Commerce Configuration in the Control Center
You will now have the option to obfuscate Personally Identifiable Information (PII) from the User Profile API. CrowdTwist now offers an optional query parameter called ‘pii’ in the Get User Profile call and setting the query parameter to false will retrieve member data without exposing pii.
For databases that should not receive PII data, you will be able to use the User Profile API without exposing this data.
Steps to Enable
Review the REST service definition in the REST API guides, available from the Oracle Help Center > your apps service area of interest > REST API. If you're new to Oracle's REST services you may want to begin with the Quick Start section.
Key Resources
When configuring frequency caps for engagement activities and redemption limits for rewards, you now have new frequency periods to choose from: 90 days and 180 days.
Image Showing All Possible Frequency Periods in Activity Configuration
In addition to the capabilities that include the frequency caps at rolling timeframes (for example 24hrs, 7 days, 30 days, and 365 days), you now have new frequency periods of 90 days and 180 days to choose from the dropdown.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
Enhanced Date Formats in Widgets
You can now define the date format that is appropriate to your region displayed within your widgets, such as MONTH DAY, YEAR or DD-MM-YYYY.
You can now pick your preferred date format.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
CrowdTwist Live Push will now have a longer retry period in case of message delivery failure to downstream systems.
If a system is undergoing maintenance or is down, the logic will now attempt to push the data 5 times every hour for up to 8 hours. CrowdTwist will only retry if the previous attempt has failed.
Steps to Enable
Review the REST service definition in the REST API guides, available from the Oracle Help Center > your apps service area of interest > REST API. If you're new to Oracle's REST services you may want to begin with the Quick Start section.
Key Resources