Cloud Readiness / Oracle CrowdTwist
What's New
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  1. March 2021 Update
  1. Revision History
  2. Overview
  3. Feature Summary
    1. Developer Updates
        1. API Updates - Partner Management
    2. Integrations
        1. Oracle Unity Integration
    3. Program Configuration
        1. Partner Management - Partner Rewards

March 2021 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
30 MAR 2021     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Developer Updates

API Updates - Partner Management

Integrations

Oracle Unity Integration

Program Configuration

Partner Management - Partner Rewards

Developer Updates

API Updates - Partner Management

The following API endpoints will now have additional partner information:

  • Activities (Extended)
  • User Activities (Extended)
  • User Activity History
  • User Activity History (Extended)

You can leverage all of the additional partner enhancements through the CrowdTwist API.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Integrations

Oracle Unity Integration

You can now integrate Oracle Unity with Oracle CrowdTwist to seamlessly send data between the two platforms.

Using this integration, you can:

  • Export Unity segments to CrowdTwist
  • Import CrowdTwist data into Unity

This allows you to leverage the power of Unity within CrowdTwist. Unity's comprehensive data and segmentation capabilities can drive advanced campaign personalization in CrowdTwist.

Steps to Enable

Oracle Unity is required to use this feature.

Please contact your account manager to enable this feature.

Key Resources

Program Configuration

Partner Management - Partner Rewards

You can now expand your reward catalog by including rewards from strategic brand partners.

This lets you expand loyalty program reward offerings to include your partners and encourage members to burn points and select rewards from a larger pool of rewards.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources