This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 31 MAY 2022 | Created initial document. |
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Column Definitions:
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Customer Must Take Action before Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
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|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
|
||
CrowdTwist Loyalty and Engagement
Point Expiration: API and Data Push
You can access point expiration data by using the following new methods:
- Point Expiration Rest API
- Point Expiration Data Push – available in both a live push API and batch file
It will now be easier for you to share point expiration details with your email service provider or any other solutions to store and display point expiration details for an individual member's account.
Steps to Enable
Review the REST service definition in the REST API guides, available from the Oracle Help Center > your apps service area of interest > REST API. If you're new to Oracle's REST services you may want to begin with the Quick Start section.
Access Oracle CrowdTwist’s API documentation for more details.
We added additional gender options for members to choose from when providing profile information. The following options are now available to select:
- Female
- Male
- Non-binary
- Other
- Prefer not to identify
Gender Dropdown List with All Available Options in the Control Center’s Member Care
Providing more inclusive gender selections for members provides you with further zero-party data for your marketing efforts.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
These options are also supported by CrowdTwist APIs and Widgets.
Commerce User Interface Enhancement
You can now view all commerce-related configurations, including Commerce Configuration, Product Catalog, Points per SKU (if enabled for your program) and SKU Exclusion (to be released in June), as tabs found under Settings and Commerce.
Image showing Current Commerce Settings in the Control Center
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
Eligibility: Segment Exclusion
You can now exclude member segments when configuring activities, rewards, and any other configurations where you can set member eligibility.
Instead of having to create a separate segment to exclude a group of customers, you can now leverage the existing segment to exclude a group of members from the following CrowdTwist features:
- Activities (including Custom, Surveys, Polls, Quizzes, Code Redemption)
- Bonus Points
- Rewards (including Automatic Rewards)
Image showing segment exclusion in the Control Center
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources