Cloud Readiness / Oracle CrowdTwist Loyalty and Engagement Cloud
What's New
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  1. October 2022 Update
  1. Revision History
  2. Overview
  3. Feature Summary
  4. CrowdTwist Loyalty and Engagement
    1. Control Center
        1. Additional Details Available in Widget Module Dropdown of Control Center
    2. Data
        1. Rolling Time Windows for Real-Time Segmentation

October 2022 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
24 OCT 2022     Created initial document.

Overview

HAVE AN IDEA?

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DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

CrowdTwist Loyalty and Engagement

Control Center

Additional Details Available in Widget Module Dropdown of Control Center

Data

Rolling Time Windows for Real-Time Segmentation

CrowdTwist Loyalty and Engagement

Control Center

Additional Details Available in Widget Module Dropdown of Control Center

Once a poll, quiz and/or survey is created, you will now be able to view the following information on the page:

  • Activity ID
  • Display Name
  • Internal Name

Additional Survey Information Displayed Once a Survey is Created

For surveys, polls and quizzes with the same or similar ‘Display Name’, the added values will make it easier to distinguish.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role And Privileges

You must have ‘Write’ access to Polls, Quizzes and Surveys in the Control Center.

Data

Rolling Time Windows for Real-Time Segmentation

You now will be able to create real-time segments with rolling time windows. The existing fields "last login date" and "sign up date" will have the following new operators added: "is in the next" and "is in the past".

Choosing the new operator "is in the past"

You now have additional time-based options and flexibility when setting up your real-time segments.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role And Privileges

You must have ‘Write’ access to Segmentation in the Control Center.