Cloud Readiness / Oracle CrowdTwist
What's New
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  1. September 2020 Update
  1. Revision History
  2. Overview
  3. Feature Summary
    1. Data
        1. Multiple Destination Batch Push
    2. Developer Updates
        1. New Property for Rewards

September 2020 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
30 SEP 2020     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Feature Summary

Column Definitions:

Features Delivered Enabled

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Features Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Action is Needed BEFORE Use by End Users
(Features Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Data

Multiple Destination Batch Push

Developer Updates

New Property for Rewards

Data

Multiple Destination Batch Push

Program managers can now configure multiple destinations for batch data push.

CrowdTwist Batch Data Push (Profile, Activity, and Redemption) can now be sent to multiple downstream systems, supporting integrations with multiple parts of the marketing stack such as CX Audience.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Visit our Help Center to learn more.

Role Information

This feature is available for users with Administrator permissions.

Developer Updates

New Property for Rewards

A new reference_id property is now shown in the response for Rewards, Rewards Details, and User Awards (including legacy) endpoints.

This shows an optional custom identifier that can be set in Control Center per reward/reward variation.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Visit our Help Center to learn more about this property for Rewards, Reward Details, and User Rewards.