Cloud Readiness / Oracle CrowdTwist Loyalty and Engagement Cloud
New Feature Summary
Expand All


  1. September 2021 Update
  1. Revision History
  2. Overview
  3. CrowdTwist Loyalty and Engagement
    1. Activities
        1. Survey Enhancements
    2. Program Configuration
        1. Unrecognized Fulfillments
    3. Rewards
        1. Reward Fulfillment Details

September 2021 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
24 SEP 2021     Created initial document.

Overview

HAVE AN IDEA?

We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.

GIVE US FEEDBACK

We welcome your comments and suggestions to improve the content. Please send us your feedback at omcdocumentation_ca@oracle.com.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

CrowdTwist Loyalty and Engagement

Activities

Survey Enhancements

You can now define your Other text when creating a survey. Additionally, the Other and Optional text fields now have full translation support for multi-language programs.

Program Configuration

Unrecognized Fulfillments

Fulfillment requests may now include items that were not part of the original purchase. These unrecognized items will be ignored when awarding points.

Rewards

Reward Fulfillment Details

You can now add and update Reward Fulfillment details using Redemption Fulfillment API. This information is available in the Control center and Widgets via the Activity Ledger in Member care and Reward History Widget, respectively. You can also retrieve Reward Fulfillment details via API.