Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
16 NOV 2018 Eloqua-AddThis Integration App Updated document. Feature delivered in update 18D.
16 NOV 2018 Profiler Updated document. Revised feature description.
16 NOV 2018 Oracle Content and Experience Integration Updated document. Revised feature description.
16 NOV 2018 Supported Browsers Updated document. Feature delivered in update 18D.
26 OCT 2018   Created initial document.


This guide outlines the information you need to know about new or improved functionality in Oracle Eloqua's 18D Update on November 16th, 2018 at 9pm local data center time.

Refer to the Oracle Eloqua Release Center for additional details about release dates and times.


The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

General Enhancements

Supported Browsers

Firefox 61 and Chrome 68 are now the preferred browsers for Oracle Eloqua.


New Closed-Loop Reporting Dashboard Available

You can now use our new Closed-Loop Reporting Dashboard to view the effectiveness of your marketing campaigns on revenue using measures such as attributed revenue, influenced revenue, possible and won revenue.

Key features:

Email Performance Dashboard Enhancements

Additional dashboards are now available from Email Performance dashboard:

New Dashboard Landing Page

We have updated the look and feel of the dashboard landing page. You can now use tabs to sort the dashboards by type.

Insight Enhancements

Administrators can now assign analyzer licenses without a service request. This can be done in the Security Group area.

Dynamic date rollout continues:

Contact Overlap in Shared Lists report updated to only display 1000 records per page.

Form reporting now includes all the options selected in a multi-select form field.

You can now customize these reports:

We removed averages from the Overall Traffic chart on the Landing Page dashboard. Averages also removed from the related Insight reports: Four reports have been updated:


Eloqua-AddThis Integration App

The Eloqua-AddThis Integration app is now available. This app helps you include AddThis sharing tools in your landing pages so your audience can share your content.

IMPORTANT: To request access to this feature, please log in to My Oracle Support and create a service request.

GoToWebinar App - Update Connected App

This is a reminder for marketers to add a site specific Connected App for GTW App to keep working by 31st Dec 2018. Please refer the documentation for a simple two-step process.

  1. Create site specific connected app, working with your GoToWebinar representatives as required. For additional information, refer to GoToWebinar's documentation.
  2. Add the newly created connected App into the application config of the GoToWebinar Application before 31st December 2018. For additional information, refer to our documentation.

This improves the reliability of the App and give more control to our customers on the rate limits of the App.

Learn more in this product notice.

Oracle Sales Cloud App

A new migration wizard now allows to pull Syncs & Exports from Native Integration setup, to be re-created in the App with couple of clicks.

Setup now allows recommended programs to be auto-created with the wizard.

Actions now allow configuring multiple fields formatted and sent over to one field in Oracle Sales Cloud.

Support for Deleted records in Oracle Sales Cloud.

Support for OSC Campaign & Campaign Member objects.

Salesforce Integration for Oracle Eloqua App

The Salesforce Integration for Oracle Eloqua app is now available as part of our controlled availability program. The Salesforce Integration app creates an integration between Eloqua and Salesforce to send data between the two platforms.

Leverage the Salesforce Integration app in your marketing cloud solution to transfer the leads generated from marketing campaigns in Eloqua into Salesforce so they are nurtured and synchronized as sales leads. Use the app within a program or campaign canvas to create or update records in supported Salesforce objects in real time. Typical use cases include lead creation, lead updates, and contact updates. Schedule imports from Salesforce to Eloqua for supported Salesforce objects.

IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request. Note that access to this feature is not guaranteed and will be evaluated based on customer needs. Customers requesting this feature should be comfortable with the current native Eloqua-Salesforce integration, have a sandbox environment, and use the 18 character SFDC IDs (not 15).


Batching and Scheduling of Campaign Cloud Steps

Cloud steps on the campaign canvas can now be grouped and scheduled allowing contacts to be sent to steps at specified time intervals.

Campaign Activation Time

When activating a campaign, the server's time is now used as the activation time. If no activation date is specified, the current server date and time will be used. Previously, the user's computer time was used.

Campaign End Date and Data Import

The end date of active and completed campaigns can no longer be updated by data import.

Enhancing Error Identification

The number of contacts in errors state is now displayed on each step in the campaign canvas.


Contact Preferences Tab Enhancements

We have made several enhancements to the Contact Preferences tab:

Contact Deletion Enhancement

When a contact is deleted, the contact activity is hidden and the visitor profile is removed.


Oracle Content and Experience Integration

When using the email and landing page Design Editors, you can now add images stored in Oracle Content and Experience directly into Eloqua using the file chooser. A subscription to Oracle Content and Experience is required.


Click-Through Visualizer Report

The click-through visualizer report now displays links currently in the email. Previously, it displayed all links (past and present) in the email.

Email Compatibility Enhancements

We have made background enhancements to emails to allow contacts to take advantage of the new iOS 10 list-unsubscribe functionality that comes with the updated Mail app.


Additional Form Processing Operators

Additional operators are now available when configuring form processing steps:

Control Form Visibility

You can now control form visibility by marking forms as internal or external. 

IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.

New Form Validation Check

To help prevent the submission of HTML tags, a “Must not contain any HTML” validation option is now available for the following fields: 

This option is checked by default for new forms.

Picklist Enhancements

We have made several enhancements to the picklist user interface:

Probable Errors in Forms

Warning are now shown for probable errors due to misconfigurations or data type mismatches for form validation and processing steps.


Date Discrepancy Fix

For customers using Eloqua’s native integration, and have any date fields mapped, a change is being introduced to correct an issue that resulted in date values as being incorrect by one day. Prior to 18D, date-only field values were being retrieved from are shown and evaluated in Eloqua as the prior day. This is due to a time stamp that is applied to the field value during import to Eloqua.

As of our 18D release, the following changes are being made to correct this issue:

  1. A working time offset was added to all inbound date-only fields while storing in Eloqua database. This is in contrast to a zero offset (e.g. 9/25/2018 0:00 am) that was being stored pre-18C.
  2. A date of 9/25/2018 in will have a time stamp of 10:45 am UTC applied prior to importing to Eloqua. When displayed in Eloqua or evaluated in filters and/or programs, the time stamp is subjected to localisation based on the user’s timezone (set in the user’s profile).
  3. This approach will address the date change issue, though the time stamp will vary based on a user’s profile preference of time zone.
  4. This change is isolated to data from date fields being imported via Eloqua’s native integration only. Other sources of input to Eloqua will not be affected.

Review our product notice to learn more.

Landing Pages

Landing Page Design Editor is Generally Available

Our new Landing Page Design Editor is now generally available. It was previously part of our controlled availability program. Use our new landing page editor to quickly build modern, responsive landing pages without needing to touch code or rely on an agency. The ease-of-use along with template management allows the marketer to quickly build a repository of content without additional costs.

Key features:

Enhancements in this release:

Secure Eloqua System and Image Links

All System Action Links (Subscribe, Unsubscribe etc), Landing Page Links, and Image Links will be provisioned in assets as HTTPS. When an asset is saved, links are scanned and only links mentioned above will be updated to HTTPS. External links will not be modified. Once enabled, assets are only updated when they are saved. If turned off again, assets do not restore to their original state.

IMPORTANT:  All new customers have this enabled by default. Existing customers can request this feature be turned on by filing a service request with My Oracle Support. This feature is currently not available for customers with Branded app and image domains.

Retired / Obsolete Features

Deprecation of Legacy Email and Landing Page Editors

Starting May 2019, you will not be able to create new assets using the Classic Email and Landing Page Design editors. Existing assets will be editable. As of August 2019, all legacy assets will be view-only and not editable. We recommend customers start preparing in advance for this transition by reconfiguring their existing content.

Sales Tools


You can now preview an email for every recipient. Previously, you could only preview the email for the first recipient in your list.


Partners can now create Cards in Profiler. Cards are used to create native feeling extensions within Profiler to better enable sales reps to engage with customers.


For users who are using the Sales Tools for Microsoft Outlook add-in to track their emails sent to contacts, when the user clicks a contact’s email address from Profiler that is embedded within Microsoft Outlook, a new compose window will open within Outlook. Previously, clicking the email address opened Engage.


Action Permission Enforcement

The Registering External Activities action permissions is now enforced.

Authenticated Contact Management

Authenticated microsites now provide the capability to manage authenticated contacts. 

Protect Sensitive information shared over electronic communication:

IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.

Audit Log Enhancements

When exporting data from the audit log, filters can now be used to narrow your results.

When the audit log first loads, the results are displayed with default filter selections.

We have made several enhancements to the audit log user interface, such as adding text boxes for email address and export type.

Developer Updates

New Features

Application API

Platform Notices

App Developer Framework

Recent Changes


Application API

Bulk API