This document will continue to evolve as existing sections change and new information is added. All updates are logged below, with the most recent updates at the top.
| Date |
What's Changed |
Notes |
|---|---|---|
| 06 SEP 2016 |
Initial Document Creation |
Oracle Eloqua enables marketers to plan and execute campaigns while delivering a personalized customer experience for their prospects. Campaigns greatly scale for audiences across channels including email, display search, video, and mobile. With integrated lead management and easy campaign creation, our solution helps marketers engage the right audience at the right time in their buyer's journey. Sales teams can close more deals at a faster rate, increasing marketing ROI through real-time insight.
This document outlines changes for Oracle Eloqua and Oracle Eloqua Apps Q3 2016 (July - Sept) releases.
Release dates:
- July 5, 2016: 11:00pm - 5:00am EDT (POD2)
- July 8, 2016: 6:00am - 12:00pm EDT (POD7)
- July 8, 2016: 4:00pm - 10:00pm EDT (POD6)
- July 10, 2016: 5:00am - 5:00pm EDT (POD3)
- July 15, 2016: 8:00pm - 2:00am EDT (POD4)
- July 17, 2016: 5:00am - 5:00pm EDT (POD1)
You now have the ability to revoke access previously granted to an app, so that you can manage access to your install accordingly. As a result of this update, you may see previously uninstalled apps re-appear in your apps list. Uninstall these apps again to revoke their access to your Eloqua instance.
The Activity Date within Bulk API Form Submit activity exports that include the Raw Data activity field now has 'millisecond precision.' Previously, 'second precision' was available. For additional information, please see our product notice on Topliners.
Event programs can now be configured to send confirmation emails to all registrants regardless of their subscription status.
NOTE: Events are an add-on feature. Please contact your account manager for additional information.
Insight Preview dashboards have been redesigned to make graphical output easier to manage. There are new widgets are on the left panel for setting the date range and asset type.
NOTE: Insight Preview is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
A new Action step is available when using the Custom Object program canvas which allows you to delete a custom object record. This helps keep your database clean and stay within the scale limits.
You can now allow or disallow contacts to enter your program more than once. Use the Bypass Program report to see contacts that do not enter the program, and troubleshoot if needed.
When configuring the Share List Member? step in the Campaign or Program canvas, you can now click a button to launch and view the selected shared list, and make edits if needed.
There is a new label assignment program canvas that allows you to control what security labels are applied to what contacts.
NOTE: Program Canvas is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
The jsonpCallback URL parameter has been deprecated. For additional information, please see our product notice on Topliners.
We've launched our new API reference documentation for Oracle Eloqua at a new location in a new format. View the new documentation here. For additional information, please see our product notice on Topliners.
As of July 1, 2016, Oracle Eloqua has introduced a new retention policy on marketing activities that will allow Campaign, Email, Form and Website Activity data to be stored for at least 25 months past the activity date. This policy is being put in place to help us continue to meet the performance demands of our ever growing customer base and help reduce the time of our scheduled maintenance windows. For additional information, please see our product notice on Topliners.
You can now apply SHA256 and MD5 hashes to anonymously swap email and phone number information with an external data source.
NOTE: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
Version 224 (Oracle Eloqua Apps)
Release dates:
- July 22, 2016: 6:00am - 11:00am EDT (POD7)
- July 22, 2016: 4:00pm - 9:00pm EDT (POD6)
- July 22, 2016: 8:00pm - 1:00am EDT (POD1, POD2, POD3, POD4)
Oracle Eloqua's Facebook Lead Ads app lets you capture data from a Facebook Lead Ad and push it to Eloqua. The app provides an audience feeder on the campaign canvas that maps Facebook form fields to Eloqua contact fields. This app is now generally available. It was previously in our controlled availability program.
There are also several enhancements to this app:
- In the app configuration screen, the default Facebook credential is marked with a star. Any issues with credentials (such as incorrect login information) are marked with yellow and red warning icons.
- When configuring the app audience element on your campaign canvas and selecting the Facebook credential, both the credential name and description and displayed. Previously, only the credential description was displayed.
The Contact Washing Machine app enables cleansing of contact fields. You can now set the data import level for the Contact Washing Machine returned data to control the priority of your data updates from external sources.
In an Engage email, when you select multiple words or hyperlinks and click the Hyperlink icon, only the first hyperlink will be modified.
When an email address is entered and the hyperlink button is clicked, it will recognize the email and insert a mailto: link. This will allow the users default mail client to launch when the email address is clicked.
You can now insert images from your Eloqua image library into your Engage emails. You can also add hyperlinks to new and existing images. The setting can be restricted by administrators by modifying Engage Global Settings.
NOTE: The responsive version of Engage is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
Oracle Sales Cloud Integration App
Lead scores are now included when creating or updating records in Sales Cloud.
The Oracle Sales Cloud Integration Reporting Dashboard now displays all imports and exports by target in a pie chart or a bar graph to visually present activity data.
NOTE: Oracle Sales Cloud Integration app is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
- Aug 9, 2016: 11:00pm - 5:00am EDT (POD2)
- Aug 12, 2016: 6:00am - 12:00pm EDT (POD7)
- Aug 12, 2016: 4:00pm - 10:00pm EDT (POD6)
- Aug 14, 2016: 5:00am - 5:00pm EDT (POD3)
- Aug 19, 2016: 8:00pm - 2:00am EDT (POD4)
- Aug 21, 2016: 5:00am - 5:00pm EDT (POD1)
General Visual Changes in Eloqua
The Oracle logo in the top-left corner of the application has been replaced with an Oracle Eloqua logo.
The Eloqua login screen now has a new look and feel.
Important: The login page is being updated on August 9th for all customers across all PODs. All other feature changes and updates are being released based on your POD. See release dates above for specific dates and times.
Icons throughout Eloqua have been recolored. This includes the My Eloqua Dashboard, template chooser screens, and icons on the campaign canvas and program canvas. The colors are now slightly lighter.
Proper permissions for accounts have been implemented. An account cannot be created or updated if the user does not have Manage Companies access permissions. An account cannot be deleted if the user does not have Delete a Company Record access permissions. Please verify that your users have the proper permissions. about accounts and action permissions.
Added an endpoint to retrieve an app's outbound logs. Leveraging this endpoint to view outbound logs enables app providers to retrieve logs for apps across different pods, while the logs page in Eloqua's web interface is limited only to displaying outbound requests for your instance and other clients on your pod.
The Approvals screen now matches the rest of the Eloqua UI.
If you make a mistake while editing an email or landing page generated from a protected template, you can now undo or redo that change directly from the Actions menu and go about editing the asset.
Including the read-only field updatedAt was causing imports to fail in two scenarios:
- In a custom object import definition and data upload.
- In a custom object import definition when updatedAt was left out of the data upload.
Now, when including updatedAt in a custom object import definition and data upload, the import succeeds with the read-only field and data uploaded to the field being ignored. Also, including updatedAt in a custom object import definition and leaving the field out of the data upload, will cause the import to return a warning, but still import the data successfully.
Setting the import definition request parameter isUpdatingMultipleMatchedRecords to true resulted in newly created records appearing under created and updated in the logs.
Campaign Canvas and Program Canvas
The campaign canvas has been redesigned to match the rest of the Eloqua UI. These visual enhancements create a more accessible, clean, and user-friendly campaign experience, and do not remove any existing functionality. by reading our enhancements overview and watching our video.
When configuring the Add to Shared List on the campaign canvas and program canvas, a new option is available to open and edit the selected shared list. The shared list opens in a new window.
A new Compare Date decision step is now available on the program canvas and campaign canvas. Using this step, you can route contacts based on a date that is not in a contact field or custom object field; therefore dating sensitive campaigns and programs.
You can now monitor when your contacts' lead score changes using the listener step on the program canvas. You can select to listen to either increasing or decreasing lead scores.
Segments in the program canvas are now re-evaluated daily.
NOTE: Program Canvas is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
For any export that is a legacy E9 export, options and labels have been removed. The data tab now displays the text This option is not available for this export type.
You can now bypass URL encoding on external activities by adding the encodeFor=HTML attribute to your asset. This will execute your values with HTML encoding instead of URL encoding.
When creating and editing progressive profile form, you can now configure contact fields in Staged mode, which allows you to decide which contact fields appear together and on which visit to the contact. You can easily switch between List and Staged mode in the Progressive Profile settings menu. by reading about progressive profiles and watching our video for a walk-through of these changes.
Page buttons have been removed in the Insight Preview dashboards. Instead, the first, previous, next, and last page buttons are available.
MS Dynamics 2016 On Demand Update 1 is now supported.
The Test Event option from the advanced option menu in Integration Reporting menu has been deprecated. (Note: Customers can still test externals calls from each individual external call in the outbound integration tab from the Integration area.)
The Marketing Operations Center is now also included with Basic Eloqua trims. Previously, it was included in Standard and Enterprise trims only.
The Notification tab is now the first tab displayed when accessing the Marketing Operations Center.
As an administrator, you can now grant or remove access to services on the Marketing Operations Center. A new Manage Services action permission is now available.
We're excited to introduce to you Oracle Business Intelligence (Oracle BI) now available under the Controlled Availability program. Oracle Business Intelligence is the next generation of Oracle Eloqua's reporting solution. Oracle Business Intelligence is provided by Oracle Business Intelligence Enterprise Edition (OBIEE) version 11g (11.1.1.9). OBIEE is integrated into Oracle Eloqua and offers powerful analytics capabilities.
NOTE: Oracle BI is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
Added RESTful API support for Email sending to a single or low volume of contacts, as well as the retrieval of associated deployment information. This was built to replace the same functionality, previously, only supported via the SOAP API, which is to be deprecated.
SSH key authentication for auto-syncs is now supported.
The Manage Asset Permission action and option has been removed.
The behavior of OAuth has been modified so that each time a new access token is requested, a new refresh token will be returned.
New signature fields have been added to help enter relevant information when setting up sales reps in multiple regions. The following fields are now available:
If you previously experienced issues with Eloqua's bounceback processing, you can now mark a set of contact email addresses as valid so you can continue marketing to them.
Firefox 45, Chrome 51, and Internet Explorer 11 are the preferred browsers for Eloqua. For a complete list, please see Supported Environments.
Version 225 (Oracle Eloqua Apps)
- August 26, 2016: 6:00am - 11:00am EDT (POD7)
- August 26, 2016: 4:00pm - 9:00pm EDT (POD6)
- August 26, 2016: 8:00pm - 1:00am EDT (POD1, POD2, POD3, POD4)
Additional math functions are now available to help cleanse your contact fields. For example, you can generate a random number using rand(min, max) or find the nearest lower integer using floor(X). View the full list here.
The Date Decision app is now available under our Controlled Availability program. Using this app, you can flow contacts down the desired path in a campaign based on a date.
NOTE: The Date Decision app is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
You are now able to customize your email templates with images uploaded from your device. You can upload the following file types: gif, jpg, jpeg, pgn, svg. The maximum file size is 5mb.
You can also save your Engage emails. Administrators can decide whether sales reps can make their saved emails available for other users by modifying Engage Global Settings.
NOTE: The responsive version of Engage is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
You are now able to map the Join URL from Citrix back to an Eloqua contact field. This allows you to send personalized reminder emails that include the value.
Oracle Sales Cloud Integration App
Additional post processing import actions are now available:
- Subscribe to email group
- Unsubscribe from email group
- Global subscribe
- Global unsubscribe
Only one option should be selected per import.
We also made performance improvements to the Oracles Sales Cloud Integration Reporting Dashboard (accessible via the cloud menu). The report now loads faster and displays data progressively.
NOTE: Oracle Sales Cloud Integration app is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
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