Cloud Readiness / Oracle Infinity
New Feature Summary
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  1. Update 20D
  1. Revision History
  2. Overview
    1. Data Collection
        1. Redirect Tracking
        2. Web Form Tracking
    2. General Enhancements
        1. IP Address Augmentation Updates
        2. Updated Navigation Menu
    3. Integrations
        1. CORS Restrictions for Infinity APIs

Update 20D

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
24 NOV 2020     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Data Collection

Redirect Tracking

Infinity now supports data collection using a new Redirect Tracking endpoint. You can use this endpoint to capture an event by linking to the tracking endpoint, which will then issue an HTTP redirect to send the user to a destination URL.

Web Form Tracking

Infinity now supports tracking interactions with web forms, notably form visibility, interaction, submission, and abandonment. The CX Tag Infinity module can be configured to capture these types of events when they occur for specific forms.

General Enhancements

IP Address Augmentation Updates

Infinity has upgraded its dataset used for augmenting IP addresses with geolocation, network attributes, and so on.

Updated Navigation Menu

Navigating Infinity features has a new and improved user experience. Leading up to the launch of the new Infinity IQ and Infinity Streams products, you'll start to see an introduction of Oracle's new user experience design language, starting with how you navigate to the different features in Infinity. Previously, you could navigate to different features by clicking the feature-specific icons in the top, right section of the branding bar. Now you can navigate to a new navigation menu, that can be accessed in the top, left corner of your Infinity screen. Clicking the top navigation menu opens a list of the features available to you.

Integrations

CORS Restrictions for Infinity APIs

Infinity APIs are now restricting CORS requests (containing an Origin header) to only certain hosts, which are configured in an allowlist.