Cloud Readiness / Digital Customer Service
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  1. Update 21D
  1. Revision History
  2. Overview
  3. Digital Customer Service (B2B)
    1. Digital Customer Service
        1. Grant Custom Self-Service Roles to Self-Service Users

Update 21D

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
03 SEP 2021     Created initial document.

Overview

HAVE AN IDEA?

We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.

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DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Digital Customer Service (B2B)

Digital Customer Service

Grant Custom Self-Service Roles to Self-Service Users

You can grant self-service users custom self-service roles. These custom self-service roles can be mapped to Identity Provider roles for functional security, and can be used in data security policies. This gives your company greater flexibility, because you can assign self-service users to different Identity Cloud Service groups, allowing granular security.