Cloud Readiness / Oracle Fusion Cloud Customer Data Management
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  1. FEBRUARY MAINTENANCE PACK FOR 23A
  1. Revision History
  2. Overview
  3. Sales Automation Core Common
    1. Application Composer
        1. Create Smart Actions Using Guided Process
    2. CRM Common Components
        1. Create Routines from Predefined Templates
        2. Specify Child Objects in Routine Rules
  1. Update 23A
  1. Revision History
  2. Overview
  3. Sales Automation Core Common
    1. CX Foundation
        1. Capture Interactions in Activities
    2. CRM Common Components
        1. Receive Email Notifications for Scheduled Jobs
        2. Automatically Create Proposals from Opportunity Quotes
        3. Enable User Context for Custom Objects
    3. Accounts and Contacts
        1. Switch to New Rollups from the Existing Aggregate Fields of Workspace
    4. Search
        1. My Smart List Saved Searches Renamed to My List
    5. Application Composer
        1. Display Smart Actions Based on Signed-in User
        2. Allow Indexing of Custom Fields Not Yet Indexed
        3. Allow Duplicate Records for Many-to-Many Relationships
    6. Security
        1. Configure Territory-Based Custom Object Security Using Access Groups
    7. Import/Export Management
    8. APIs
        1. Find Deleted Records in Sales and Fusion Service Using Deleted Records API

FEBRUARY MAINTENANCE PACK FOR 23A

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
06 JAN 2023 Created initial document.

Overview

HAVE AN IDEA?

We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.

GIVE US FEEDBACK

We welcome your comments and suggestions to improve the content. Please send us your feedback at oracle_fusion_applications_help_ww_grp@oracle.com.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Sales Automation Core Common

Application Composer

Create Smart Actions Using Guided Process

You can now create smart actions more easily using a guided process that's specific to the type of action you're creating, such as an action based on a REST API or UI.

CRM Common Components

Create Routines from Predefined Templates

You can create routines from predefined templates. Templates help you configure routines quickly by providing examples for such items as opportunity follow-up or past due tasks.

Specify Child Objects in Routine Rules

Sales administrators frequently need to evaluate child objects to determine if an action should be taken. For example, you might want to select opportunities based on values in revenue tables. Rules for child objects can be entered by clicking the Add Dependent Rule button and are available for Accounts, Contacts, Sales Leads, and Opportunities.

Update 23A

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
07 OCT 2022 Created initial document.

Overview

HAVE AN IDEA?

We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.

GIVE US FEEDBACK

We welcome your comments and suggestions to improve the content. Please send us your feedback at oracle_fusion_applications_help_ww_grp@oracle.com.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Sales Automation Core Common

CX Foundation

Capture Interactions in Activities

Salespeople can now log Interactions as part of Activities. They can log and view historical interactions and associate them with an activity. If there is an activity created to make a call or to send an email to a customer, the salespeople can capture corresponding details of the call or email interactions in the Interactions history subtab under the activity record.

CRM Common Components

Receive Email Notifications for Scheduled Jobs

If a scheduled job, such as Periodic Refresh, runs beyond a predefined threshold, then you get an email notification to inform you. This helps you monitor jobs without having to sign into the application.

Automatically Create Proposals from Opportunity Quotes

Proposals can automatically be generated from opportunity quotes by utilizing the power of routines that use configured rules. This extends the existing capability, which automatically creates a quote from an opportunity using routines.

Enable User Context for Custom Objects

Administrators can now perform relevancy scoring calculation for custom objects. This allows for having relevancy based saved searches in Adaptive Search which helps to view the list of most relevant items from that custom objects in Workspace, Next Gen List and Mobile.

Accounts and Contacts

Switch to New Rollups from the Existing Aggregate Fields of Workspace

Your users now get a more consistent user experience and improved performance because Workspace aggregate fields are now available as predefined rollups in the Rollups framework.

Search

My Smart List Saved Searches Renamed to My List

The "My Smart List" saved searches are now renamed to "My List". For example, the My Smart List for accounts is now renamed to My List for Accounts, the My Smart List for leads is now called My List for Leads, and so on. The My List saved search shows relevant results based on a user's activity, and it includes the most recently and frequently accessed records.

Application Composer

Display Smart Actions Based on Signed-in User

Configure a smart action to check for the signed-in user before displaying at runtime. This is helpful if certain users don't need to see a smart action.

Allow Indexing of Custom Fields Not Yet Indexed

In Application Composer, you can now edit an existing custom field and index it for better search results.

Allow Duplicate Records for Many-to-Many Relationships

Specify if duplicate records are allowed for many-to-many relationships. Users might want to enter duplicate records due to their own business requirements.

Security

Configure Territory-Based Custom Object Security Using Access Groups

Enable territory-based access to custom objects using a Territory dynamic choice list field and access groups. Once a territory is selected, a territory team member, as well as other members of the territory hierarchy, can access custom object records.

Import/Export Management

APIs

Find Deleted Records in Sales and Fusion Service Using Deleted Records API

You can now get a list of deleted object records in Sales and Fusion Service using the Deleted Records API, so that you can take appropriate actions in your application.