Update 22A

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Overview

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Licensing and Permitting

Licensing and Permitting Common

Edit Application After Expiration, Completion, or Closure

Agency staff can add new inspections or plan reviews after the expiration, completion, or closure of an application.

Copy Application Option Includes Applicant from Source for Agency Staff

Agency staff can copy an application using an option to include the applicant from the source application.

Mask Applicant and Contact Information

The agency has the option to mask the name and contact information for all applicants and contacts from any public users that are not listed on the application with access permissions.

Expanded Grace Periods

In the Permit Expiration Group, the Grace Period field is expanded to accommodate a grace period longer than 99 days.

Conditions Inheritance in Contractor Management

Agency staff can apply conditions to contractor licenses to indicate an issue exists and limit permit or planning application activity when the contractor license is used.

Contractor Contact Information Added by Agency Staff

Agency staff can manually add, update, or inactivate contact information for a contractor. The agency may register the contact prior to adding them to the contractor detail.

Legacy Data Migration for Permit and Planning Objects

You can migrate your legacy data for planning applications, permits, and code enforcement to Public Sector Licensing and Permitting using Import Management.

Search, Sort, and Filter Inspection Lists for Property

You can search, sort, and filter My Inspections and All Inspection lists for a property on both a mobile device and a desktop.

Search, Sort, and Filter Work Lists with Address or Location

Search, sort, and filter work lists and other pages using the property address or location.

Search, Sort, Filter, and Export Lists

Standard search, sort, filter, and export is available for all lists.

Email Notifications When Contact Added to a Transaction

Agencies can configure permit and planning application services to automatically send an email notification to contractor and application contacts on the intake form upon application submission or to new contacts when they are added to the application after submission.

Advanced Property Search

Agency staff can set a default search type and search filter for public users on the property search pages for intake forms and Permit Property Information page.

Financial Framework

Fee Estimates for Registered Public Users and Agency Staff

Fee estimates are available for registered public users and agency staff along with related fee schedule enhancements.

Multiple Partial Refunds to Single Credit Card

Agency staff can submit multiple partial refunds to credit or debit cards.

System Administration

Business Rules Framework Logging

Agency staff can access the audit logs for Business Rules Framework transactions through the Business Rules Framework Log Viewer page.

Public User Accounts

Individual public user accounts replace multiple user profiles in an account.

Support Secured Web Maps

The current GIS integration is extended to support OAuth 2.0 authentication, which allows Public Sector Licensing and Permitting to access secured ArcGIS Online or Enterprise portal web maps.

Permits and Inspections

Inspections

Display Inspection Source Details

The permit description, source inspection list, and inspection details are displayed in Oracle Inspector and on the desktop.

Notify Inspection Contact Via Text Message

The inspection location contact can be notified by SMS text message in addition to currently supported email and phone contact methods.

Plan Review

Additional Enhancements to Plan Review Console

The Plan Review Console for managing your agency's plan reviews has been expanded to include multiple tabs with different views. The new tabs include: 

• All Reviews
• Open Reviews
• Unassigned Reviews

Perform Plan Reviews Subsequent to Permit Issuance

Plan Reviewers have the flexibility to manually create and complete plan review cycles in permit and planning application statuses other than Plan Review.

Align Electronic Document Review with Manual Plan Review

The electronic document review functionality is aligned with that of manual plan reviews for a streamlined review process, whether an agency is using electronic reviews or not.

Code Enforcement

Enable Payment Prior to Hearing

You can now enable a payment prior to a hearing being scheduled.

Agency Defined Custom Code Case Status

Agencies can define custom code case statuses and map them to a delivered system status.

Responsible Party Status

Agencies can now change the status of responsible parties by making them active or inactive.

Fee Assessment Based on Case Status

You can configure your system to automatically initiate the assessment of fees whenever there is a change in the status of the case.

Automatically Assess Late Fees for Code Enforcement Based on Payment Due Date

You can use a scheduled rule to apply fees for Code Enforcement cases that are past due according to your business rule criteria.

Accounting Event and Model Changes for Code Enforcement

A new Code Enforcement accounting event is available to update general ledger entries.