This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Update Version | Notes |
|---|---|---|
| 06 OCT 2017 | Update 17D | New features delivered in update 17D. |
| 11 AUG 2017 | Update 17C | New features delivered in update 17C. |
| 11 AUG 2017 | Update 17B | Revised update 17B. |
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 06 OCT 2017 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Enable Custom Payloads for Downstream Integration
Extend the existing cloud-to-cloud integration from Oracle Order Management Cloud to Oracle Shipping Cloud, Oracle Purchasing Cloud, and Oracle Receiving Cloud applications.
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 11 AUG 2017 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Order Coverage and Subscription Services
Selling coverage services, such as extended warranties, with an item on an order or after an item sale provides an additional high margin revenue stream. Offering products with a subscription model can simplify purchases for customers and make revenue more predictable through recurring sales. The ability to order and process both coverages and subscriptions in a common format will help prevent order errors and reduce order processing costs. Coverage and subscriptions services include the following:
- Addition of coverage to an order and its association with the order line to be covered
- Automatic modification or cancelation of a Coverage when there is a modification or cancellation of the associated covered line
- Manual cancellation of a coverage
- Addition of coverage to a previously ordered item
- Refund the coverage amount in the event of an associated covered product return or when the coverage alone is returned
- Create orders with coverage and subscriptions through the Order Management UI or through order import
- Search and retrieval of orders or order lines with coverage and subscription services
- New product type for subscription services, with the ability to leverage Order Management business rules, validations, and processing constraints during order capture and fulfillment processing
- Ordering standalone subscription services or subscription service with an associated coverage
- Ability to select duration (fixed, variable, or open ended), billing period, billing frequency (one time or recurring) and add start date for coverages and subscriptions
- Pricing of a coverage independent or dependent on the covered item price
- Coverages for shippable (e.g. a computer) and non-shippable items (e.g. software and subscriptions). Coverages for configured items
- Split of Coverage proportionately when the associated covered line splits
- Sending coverages and subscriptions downstream for invoicing
Create Extensions for Advanced Defaulting and Validation
Order Management includes validations to ensure that an order has the right information before it is submitted for fulfillment. While these validations are comprehensive, businesses often require additional order information to be validated. For example, adding a sales territory attribute that is derived from an external system and checking that the territory field is populated before order submission. This feature allows customers to extend order management validation and defaulting behaviors as part of the order booking flow.
- Allows extensions to be defined at event points on Order Save and at the beginning or end of Order Submission
- Extension apply to imported orders and orders entered manually
- Within the extensions, write validation logic to stop the flow and raise a message, default or override the attributes, and call out to systems or functions outside Order Management
The flexibility of these extensions improves order data quality by incorporating checks against the master data and using web services provided by Oracle Applications Cloud and third-party systems. This reduces the chance of exceptions during fulfillment and results in a faster order-to-cash cycle.
Extend Integration with Financials
Order Management includes integration with Financials to enable a complete order-to-cash process flow. While this integration is comprehensive, there may be additional information that must be passed from an order to meet a specific business need. For example, send the primary sales rep to Financials, or modify the product description to include the product name that is getting covered in a coverage line. Users can now extend the existing integration to include additional attributes lowering the cost and speeding implementation time.
Rules-Based Selection of Accounts Receivable Transaction Types
Orders include information that is needed to determine the proper accounting for financial transactions, such as invoice and debit and credit memo. Order Management now includes AR Transaction Type as a standard attribute. This allows users to define rules (Pre/Post Transformation) to select the desired AR Transaction Type using information on the order, such as business unit, order type, line type, and product, ensuring that the order flows smoothly through Financials.
Business Intelligence for Draft Orders
Transactional analytics allow users to easily identify order priority and orders in exception. This helps maximize order revenue and expedient resolution of order exceptions. Users can now create and view transactional reports for orders in a draft status, including draft orders categorized by validation error types. The reports are created using Oracle Transactional Business Intelligence and can be viewed on Business Intelligence dashboards or the Order Management spring board. Handy access to prioritized list of orders to submit improves user productivity as well as responsiveness to customer orders.
Define Pricing Rules Based on Item Attributes
Often companies want to calculate or adjust a price based on the attributes of a product, but it is too time consuming to define it individually for each product. You can define item attributes on an item class to represent additional information about a product or service. This additional product information may then be used in pricing rules to determine price or discount eligibility. Examples include discounting a price based on a product color or size or uplifting a base price based on an item's material such as gold, silver or copper.
In this release, the following features are supported:
- Ability to use item attributes within a pricing algorithm, including Price Sales Transaction
- Reference item attributes in a Pricing Matrix on a price list line. This is supported at All Items level and Item level
- Reference item attributes in a Pricing Matrix on a discount list line. This is supported at All Items level and Item level
Creating pricing rules based on attributes of the product or service provides a convenient and efficient solution for creating and maintaining your pricing logic. In addition, it provides the flexibility to create differentiated pricing based on key business drivers.
Add Supplemental Attributes to Simplify the Guided Selling Process
For complex, customizable products it is often difficult for the customer to understand which individual product options are required to best satisfy their underlying requirements. Guided selling questions are frequently used during product configuration to help customers choose the product best fulfilling their needs. In order to do this Configurator needs to match attributes of components in the solution to criteria specified in the selection processes. For example, a guided selling process may be used to help a customer select the best car components in their configuration. Based on how the customer intends on using the vehicle, supplemental attributes such as fuel economy rating, comfort index, cabin size, etc. are compared to those same attributes on individual car components to help make the optimal selections in the configuration.
In this release you can expand the definition of supplemental and item structure and then use these attributes in rules to find the best possible match between them.
Leverage New UI Template for Additional Dynamic Content
New templates with header level facets for option classes and option features enables the design of user interfaces that can include additional dynamic content about the item. Additionally, at design time, the Product Configuration Manager can override the item display value of a node with a combination of the item name and description. Enhancement to the UI templates will increase usability and accuracy of configured items during order capture.
Effectively Test Changes Across Impacted Models Prior to Release
When making changes to configurator models, product structures, or other product information which may impact existing configurations, you often need to test any models which may be impacted prior to releasing the changes. Depending on the change, the number of models which may be impacted can be substantial. In order to efficiently test a large number of models, the testing needs to be executed without requiring user input.
In this release, a new configuration testing service allows you to invoke configurator in a non-interactive mode. The service takes as input a payload that creates the configuration, performs one or more configuration operations on the components of the model, and closes the configuration. All of these operations are performed without any end user interaction.
This allows you to efficiently test any changes and assess the impact of those changes across all models prior to release, ensuring the quality of any given release.
Efficiently Manage Supplemental Structures
In order to guide customers to select the best product which meets their needs, Configurator allows Product Configuration Manager to define additional information, which is not captured in the product structure, to help in the guided selling process. This is called supplemental structure and it consists of option features, corresponding options, structure attributes, and their values. For companies that have a large number of models with complex structures, the additional supplemental structure information can be difficult and time consuming to maintain.
With this release, management of these Supplemental Structures is enhanced in the following ways:
- Integration with Oracle ADF Desktop Integration (ADFdi) Services. This release introduces the ability to efficiently maintain the supplemental structure with integration of Oracle ADFdi services in the Configurator Modeling Environment. A Product Configurator Manager can now create, update, and delete the supplemental structure in Microsoft Excel spreadsheets, which also provide the same validations as the Configurator Modeling Environment (CME) user interface. This provides ease of maintenance of the supplemental structure, whilst still ensuring data accuracy and security.
- Common Supplemental Structure. This release introduces the ability to maintain a common supplemental structure, also called the Cross Model Option Feature, across multiple configurator model drafts and workspaces. The Cross Model Option Feature is essentially a list of option features and corresponding options, with a set of related supplemental attributes and values. With integration to Oracle ADFdi services, you can create or update the Cross Model Option Feature in an Microsoft Excel spreadsheet and then upload the changes across multiple configurator model drafts within the Configurator Modeling Environment.
Expand Configurator Extensions Rules Functionality with New Event Types
Configurator extension rules allow you to expand configuration behavior at runtime to create user-defined complex model logic. This release extends the events at which extension rules can be called to include the postConfigSave and preAutoComplete events. These events allow extension rules to be executed after a configuration has been saved and before the auto-complete process starts.
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 11 AUG 2017 | Accept Credit Cards for Payments |
Removed feature from update 17B. |
| 07 APR 2017 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Modern order management business flows must operate in a multi-faceted, dynamic environment. These business flows must support:
- Multiple sources of order capture.
- Multiple methods of order fulfillment.
- Consistency of governance and order promising.
- Streamlined customer experience.
- Seamless integration with billing and finance.
To facilitate these business flows, Oracle provides a multichannel order management capability with a central order hub at its core. This hub includes capabilities for order capture and fulfillment orchestration, pricing, product configuration, and order promising.
Oracle’s innovative supply orchestration architecture provides the flexibility required for differing order policies and promising and fulfillment methods while managing any exception conditions that may arise.
Analytic-Driven Infolets on the Home Page and Work Area Landing Pages
The new home experience and application work area pages provide modern user interface components called infolets. An infolet is a self-contained, interactive container that helps you quickly visualize high-level information, review relevant details, and proceed to action. Because infolets are role-based, you see only what is relevant to your specific role. Progressive disclosure of details is available to you by expanding or inverting the infolet as needed. You can also rearrange the layout of your infolets or hide the ones that you do not need.
Infolets are available to you at two levels:
- Home experience infolet page: This page exists at the same level as your springboard page (where you access your application icons). You can click the page controls (indicated by dots at the top-center of the home page) to access a set of logically grouped infolets aggregated from multiple application work areas. If you have all the relevant roles, you are able to view infolets on the home experience infolet page that aggregate critical information for your entire order-to-cash business process.
- Infolet-based landing pages: An infolet-based work area landing page contains infolets specific to a single product work area. You can access a work area page by clicking an icon button on the springboard, an icon button in the springboard strip, a work area name in the Navigator, or an infolet on a home experience infolet page. The redesigned work area landing pages present information quickly and clearly to draw your attention to actionable content, which is key to your productivity. Infolet-based work area landing pages have easy-to-read analytic tiles that users can rearrange and configure to meet personalized needs. The tiles also provide additional metrics and improved usability. This design allows all users to monitor the part of the operation that best meets their own role or interest.
Where applicable, infolets pertinent to individual infolet landing pages of application work areas are covered in the following product sections in this document:
- Order Management
- Global Order Promising
The following table summarizes the infolets grouped on the home experience infolet page for the order-to-cash process.
| Product |
Infolet |
Infolet Description |
|---|---|---|
| Inventory Management |
Shipments by Priority |
Displays the top five priorities, in terms of volume of shipments. |
| Open Shipment Lines |
Displays shipping lines that haven't been shipped, are open today, and have been open the past 30 days. |
|
| Shipment Exceptions |
Displays all of the shipment-level exceptions. For example, Shipment Lines on Hold, Pick Release Warnings, Shipment Lines on Hold for Update, Packed Lines not Interfaced, and Shipping Cost Interface Processing Errors. |
|
| Cost Management |
Inventory Valuation |
Displays the current value of on-hand inventory in all organizations. |
This release adds significant order management capability in the following areas:
- Payment method support
- Credit checks
- Trade compliance
- Price adjustments
- Order approved workflows
- Integration abilities with transportation and trade management solutions
Order Management answers the business need to configure and automate order approval workflow, speeds order processing, and ensures orders meet policy.
Configure Approval Conditions and Assignment Routing
Approval rules allow you to configure approvals and assignment routing based on conditions using a variety of order attributes and reporting hierarchies. For example, you might have conditions where the maximum manual price discount for an order entry user is 10% and a manual discount of greater than 10% requires sales director approval. You can use the graphical rules editor to:
- Define, edit, and delete the conditions using attributes from the sales order. For example, you might want to reconfigure the following attributes: total monetary value of the order, discount on one or more lines of the order exceeding a certain percentage or value off the list or net price of an item, the ordered quantity of an item, requested ship date, requested arrival date, and so on.
- Configure the approval routing to a specific individual, a supervisory hierarchy, a predefined approval group, or a hierarchy based on job roles or positions. For example, you might have a rule that manual discounts above 20% require approval from the area manager and the vice president of sales.
Trigger Approvals During Order Entry
Order-to-cash cycle times are improved by reducing the idle time during order exceptions by automating the workflow and notification to those persons best suited to address them. Approval notifications, assignments, and actions are available in the Order Management user interface and include the following:
- User will be notified that an approval is required and the cause.
- User can follow the approval status including who has approved, who still needs to approve, and if the order has been approved or rejected.
- Users can’t edit an order that has pending approvals.
- Order entry users can withdraw an approval request if they need to edit the order and resubmit for approval.
- History of approval or rejection for an order is preserved in the system and is viewable by the user.
Check Credit During Order Entry and Fulfillment Processing
Order Management is integrated with Oracle Financials Cloud to provide the complete flow of setting credit limits and executing order processing within them. The system uses credit limits defined in Oracle Financials Cloud to control the financial exposure for new order creation and order changes. It provides support for credit checking during order submission, communicating credit check information to downstream billing systems, processing order changes, applying credit holds, and releasing holds where necessary.
The choice of when to run a credit check is dependent on your business processes. Credit checking is configurable at specific points in the order flow; it provides support for credit check during order submission (including order import) to assess the customer’s credit standing. A credit check can also be initiated from a step within an orchestration fulfillment process (for example, prior to shipping for long lead time orders). Default workflows include credit check at order creation and prior to shipment. Orders that fail credit checks are put on hold.
Orders with credit holds show up on watchlists, reports, and searches for credit holds for ready access. An authorized user can review orders that are on credit hold and release the hold. Credit holds can also be released based on revisions made to the order (such as deletion of items to reduce total price) or automatically based on an update of credit status from Oracle Financials Cloud.
Additional Order Management Enhancements
Visually Monitor Order Status and Exceptions
Presenting information quickly to draw the attention of users to actionable content is important for user productivity. The Order Management work area landing page has easy-to-read analytic tiles that users can rearrange and configure to meet personalized needs. The tiles also provide additional metrics and improved usability. This design allows all users to monitor the part of the operation that best meets their own role or interest.
Order analysts can now look at order validation errors, and operations managers can keep an eye on issues that might potentially cause customer delays. Users can expand or invert the tiles to present alternate views and drill down to transactional data to address the most urgent orders. The following table provides the analytic tiles available in the Order Management landing page.
| Order Management Tile |
Description |
|---|---|
| Orders on backorder |
Time-phased view of backorder delays, as well as the ranked order value of the backordered demand by customer. |
| Orders past due |
Orders that have been delayed past the scheduled due date, as well as the ranked order value of delayed orders by customer. |
| Fulfillment lines in jeopardy |
A categorized count of lines in each jeopardy priority, as well as the ranked monetary value of the at risk order lines by customer. |
| Orders in jeopardy |
A categorized count of orders in each jeopardy priority, as well as the ranked monetary value of the at risk orders by customer. |
| Orders on hold |
The distribution of orders on hold by hold type, as well as the ranked monetary value of the held orders by customer. |
| Orders in error |
The distribution of submitted orders by error type, as well as the ranked monetary value of the orders in error by customer. |
| Draft orders in error |
The distribution of draft orders by error type, as well as the ranked monetary value of the draft orders in error by customer. |
Enable Global Trade Compliance
Order Management allows you to use global trade management systems to provide efficient trade compliance checks during order entry and downstream fulfillment processes. Global trade compliance screening decreases order cycle times, minimizes risk, and enables quick access to new markets. For example, you can screen your sales orders for restricted parties, embargoes, export licenses, required documents, and other trade requirements.
You can use export trade management systems, such are Oracle’s Global Trade Management, to provide the following:
- Configure automatic checking of global trade compliance during order submission.
- Configure a fulfillment process to include a step to check for global trade compliance and add additional process steps based on the outcome of the check.
Compliance screening allows users to:
- Receive order error messages for non-compliance.
- Take action to resolve noncompliance (for example, cancel an order, select a different supply source, or change carriers).
- Search for noncompliant orders, view analytic summaries of noncompliant order errors and holds, and drill down to a list of noncompliant orders and select a specific order.
Adjusting the Calculated Net Price
Sometimes, an authorized person needs to adjust the automated price of a product or service: for example, to offer a customer a discretionary discount. However , you must control the extent of the adjustment to prevent unprofitable discounting practices.
This new feature allows authorized users to apply adjustments to the net price on the order line. You can make the following types of adjustments:
- Adjust the net price by a percentage of the list price or net price
- Adjust the net price by a specific value
- Specify a new value for the net price
You can apply one or more adjustments to a pricing charge for an order line. You can also specify a reason and justification for the adjustment. The adjustment is presented in the price break down summary on the order line.
Manual price adjustments are validated against any pricing guidelines defined in Oracle Pricing Cloud. Pricing guidelines control by how much the net price can be adjusted, for example, customers can define pricing guideline rules that prevent a manual price adjustment from exceeding 50% of the list price.
This gives you the flexibility to adjust the net price of a product or service when the business permits such exceptions, while ensuring that such adjustments are within constraints set by corporate pricing policies.
Receive Delivery Information From Transportation Management Systems
Order Management allows you to use transportation management systems to provide efficient transportation planning. Transportation management systems optimize the shipments associated with your sales orders to minimize freight costs while adhering to your customers’ delivery requirements. Transportation systems also provide complete in-transit visibility of shipments from the moment they depart your facility to receipt by your customers.
You can use Oracle’s Transportation Management to enable the following:
- Automate extraction of orders for transportation planning
- Get early visibility to scheduled shipment dates from the transportation plan
- Receive delivery notification when the shipment is delivered
Update Status and Exceptions Using Business Events Compatible with Oracle Integration Cloud Service
Order Management exposes business events to Oracle Integration Cloud Service to provide more detailed status updates, better process synchronization, and easier integration for order-to-cash environments that involve multiple capture and fulfillment systems.
Integration Cloud Service -enabled events provide the ability to:
- Use the Integration Cloud Service platform to navigate and discover the Order Management events.
- Map Order Management events graphically to customer specific web services.
- Allow external applications to consume business events in a common integration framework.
- Apply cross referencing to transform attributes understandable by a target system.
You can subscribe to the Sales Order Notification event to get status change or order exception notifications from Order Management. To subscribe to the notification, browse the Oracle ERP Cloud catalog in the Integration Cloud Service and select the With Business Events option for Configure a Request.
Oracle Pricing Cloud provides an advanced, flexible price management capability so that you can price products and services for each targeted customer segment while supporting your corporate pricing practices. The price administration functionality allows you to design pricing rules that meet your specific revenue and business objectives. The pricing architecture allows you to configure and customize the software so that you can implement your new pricing rules and processes.
Controlling Pricing and Discounting Practices
In many companies unrestricted pricing and discounting leads to unprofitable orders, and in some cases unaudited business practices, which leads to compliance issues. Pricing guidelines allow you to define rules to control this behavior.
You can define pricing guidelines for price components such as Net Price, Manual Price Adjustment, and Margin. For example, you can set a guideline that the margin on order needs to be above 20%. The guideline rules associated with the pricing strategy are evaluated when the order is validated. For any guidelines that are violated, you are provided with the appropriate warnings based on the type of violation: error, information only, or warning. If authorized, you can override the exceptions and submit the order for further processing.
This ensures that all orders conform to pricing and discount strategies setup by corporate pricing policies, which allows you to manage order profitability, discounting discipline, and compliance.
Price Coverage Services on a Service Contract
New coverage pricing capabilities and integration for service contracts include:
- Coverage pricing capabilities
- New service contract pricing algorithm
- New service contract SDO mapping
- Services and seed data
- Contracts uptake of pricing infrastructure for entitlements
Examples of coverage include warranty, extended warranty, or software maintenance and support that you can price as a one-time or recurring charge. For example, you might want to have a support fee of $99 per covered asset or 10% of a covered asset list price per month.
Call External Service From Price Execution Algorithms
If you need to obtain pricing information from an external source, Pricing now provides administration services to set up external pricing calls from pricing algorithms. For example, you might want to call a freight costing service or a service to obtain a commodity value for price determination.
Oracle Configurator Cloud is a powerful selling and configuration product that enables you to model products and services that are configurable, multioption, and customizable. Using underlying constraint-based technology, you can model complex customizable products as a series of rules and options. These options guide customers to the best solutions and ensure that only valid configurations are created. This integrated, flexible process eliminates order errors and rework costs. It also automates the order-to-production process to reduce overall sales cycle times.
Integrate Configurator Run Time Across Your Order Capture Channels
In a multichannel environment, your customers will expect key data such as price and product configuration to be the same independent of channel. As such, there is a need to provide consistent order capture across channels and business units. With this release, Configurator provides an embeddable iframe and a set of services that allow you to embed the Configurator run-time user interface in your order capture applications. These services enable you to launch the Configurator run time within an iframe page, validate the configuration, and return the configuration results to the order capture application. This integration allows you to provide a consistent user experience for product and service configuration across your sales channels and business units.
Call External Service From Configurator Extension Rules
If you need to obtain information to support product configuration from an external source, Configurator now provides administration services to set up external service calls from a configuration extension rule. This allows your product configurator managers to query and retrieve data from external sources and to use the information in the same configuration session.
Use Extension Rules for Configuration Initialization
Configurator run-time logic can be complex and difficult to model through the configurator statement rules. Extension rules allow you to expand the behavior of the configurator run time, to model more complex logic. With this release, Configurator expands extension rules to allow you to add configuration logic on initialization of a new or restored configuration.
Support for Decimal Tolerance in Configurator Rules
With this release, Configurator provides improved support for decimal values in rules to ensure that decimal comparisons are evaluated correctly. The Configurator engine now uses a decimal tolerance of 0.000000001 to convert the decimal comparison to a mathematical equation for evaluation.
Oracle Global Order Promising Cloud is an optional component of Oracle Order Management Cloud that intelligently matches order demand with available supply. As each order arrives, Global Order Promising selects the best fulfillment approach, accounting for current and future availability, destination, expected delivery dates, and preferred delivery methods. Promising alternatives can include manufacturing or buying items to meet demand. You can also handle complex fulfillment scenarios, such as configure-to-order, contract manufacturing, and drop shipment. When supply is limited, Global Order Promising can allocate fixed quantities or percentages to specific customers or channels. Customers benefit from more accurate order promise dates and better utilization of available supply.
Tailor and Segment Views in the Global Order Promising User Interface
You can perform interactive order promising tasks more efficiently with the new modern, flexible Global Order Promising user interface. The new user interface allows you to:
- Easily tailor screens. Set up user-specific and group-specific infotile views with fully configurable supporting details, display promising performance using a wide variety of info graphics, and review supply availability and allocation in pivot tables.
- Segment your work. Use a unified set of data dimensions to select and work on specific supply chain segments across planning and order promising.
Schedule Expense Destination Transfers
Inventory transfers can reposition material for delivery to customers, or move it to an internal organization where the material can be consumed for corporate purposes. Goods used internally might be expensed and consumed immediately rather than tracked as on-hand inventory. This release adds a new inventory transfer type and appropriately handles the supply for inventory transfers to these internal expense destinations so that customers can schedule them using Global Order Promising.
Synchronize Sales Orders with External Order Management Systems
While most Global Order Promising customers will use Order Management to capture and fulfill sales orders, some might want to use on-premise or third-party order management systems to handle some or all of their demand. This release introduces a sales order file load that synchronizes the status of orders from an external system so that Global Order Promising can account for new orders, as well as any changes, cancelations, and completions. As a result, customers can centrally plan and promise orders that are captured across multiple sales channels.
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