Update 20D

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in this table:

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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Subscription Management

Configure Subscription Profile Options Using Setup and Maintenance Task

The Manage Subscription Profile Options task groups the profile options required for Subscription Management. You can use this task to configure:

• RCS_DEFAULT_UOM_CLASS_CODE_FOR_SVC_DURATION
• OSS_COPY_SUBCR_MAP
• OSS_COPY_SUBCR_PRODUCT_MAP
• OSS_COPY_SUBCR_PRODUCT_SUSP_MAP
• OSS_ENABLE_UI_ACTIONS
• OSS_PRICING_APPLICATION
• OSS_USAGE_CHARGE_IDENTIFIER

You must set up the RCS_DEFAULT_UOM_CLASS_CODE_FOR_SVC_DURATION profile option to convert the service duration and period between different time units using the Manage Subscription Time Unit Mappings task.

Update Subscriptions When Parties Merge

When you merge parties and related entities, such as accounts and sites in Oracle Customer Data Management, the application updates the corresponding subscriptions to reflect the merge results. The application replaces the acquired or duplicate parties and its related entities in a subscription with the new party and its entities.

Schedule Product Change

You can schedule an automatic product change at any point in the subscription life cycle. You can change the subscription product using:

• Next renewal date       
• Next price change date     
• A specific date assigned by you

Delete Email Address to Comply with GDPR on the Right to be Forgotten

The General Data Protection Regulation (GDPR) is a data protection and privacy law that regulates the collection and use of Personally Identifiable Information (PII) of all individuals within the European Union and the European Economic Area.

Use this feature to delete email address references of customer contacts stored in Subscription Management. This feature helps your organization to comply with GDPR's regulation on the right to be forgotten.

Update Multiple Subscriptions

You can update one or more fields across multiple subscriptions at once. The fields that you can update include:

• Bill To Account
• Bill To Site
• Ship to Party
• Ship to Site
• Billing Frequency
• Billing Date
• Billing Date Offset
• Bill on Day
• Invoicing Rule
• End Date
• Payment Terms
• Renewal Price Adjustment Type
• Renewal Price Adjustment Basis
• Renewal Price Adjustment Value
• Renewal Process
• Quote to Contact

Enable Credit Card Authorization in Subscriptions

Before activating a subscription you can authorize the credit cards used as payment methods. This optional step can be added by configuring the event model. The authorization helps in ensuring that a credit card used as the payment method is valid and can be used later to capture funds.

Use Straight-Line Revenue Recognition Method for Subscriptions with Periodic Adjustments

You can generate billing schedules for the full subscription term where the customer agrees to periodic adjustments over the pricing term of the subscription. The application computes the total contract value for the full term and recognizes the revenue proportionately using the straight-line method over the subscription term to comply with ASC 606 and IFRS 15.

Analyze Subscription Renewals and Amendments Using Reports

You can use the Subscription Relationships Real Time subject area to create OTBI reports that are needed for analyzing the subscription renewals and amendments. Here are the attributes you can analyze using this subject area:

• Number of product upgrades and downgrades
• Increase or decrease in MRR due to amendments
• Expansions and contractions in TCV due to amendments
• Subscription renewal rate
• MRR renewal rate