Update 22B

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Overview

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Subscription Management

Bill Total Charge Amount

Define the total charge amount for the entire subscription term. You can specify the amount you want to bill for a given charge. The total charge amount is billed based on your billing configuration across the term of the subscription.

Withhold Sending Billing Information to Oracle Receivables

Withhold sending billing information to Oracle Receivables based on custom conditions. You can set up these conditions in the Subscription Management and Oracle Receivables integration algorithm so that billing lines are not interfaced unless the custom conditions are met.

Use Invoice Payment Status to Create On-Account Credit Memos

Create on-account credit memos automatically when a subscription is amended or closed using the Credit Memo Option. This feature lets you check if an invoice impacted by the amendment or closure of the subscription has been paid in full. It also creates a credit memo based on the option you choose from the Credit Memo Option field. You can find the Credit Memo Option field on the subscription profile.

Here's how you use the Credit Memo Option field:

• Select On-Invoice to create on-invoice credit memos, irrespective of whether the invoice is paid in full or not.
• Select On-Account to create on-account credit memos without any reference to the subscription bill line invoice.
• Select Mixed to create credit memos with reference to a subscription bill line invoice, if the invoice has not been paid, and on-account credit memos if the invoice has been paid.

Use Custom Attributes in Coverage Template to Filter Entitlements

Choose the right coverage to be used for pricing and entitlements in B2B Service Cloud and Service Logistics.

You can enable custom attributes in the coverage template and write conditions in Groovy scripts using the custom attributes, according to your business requirements. This lets you conditionally discard certain coverages from the Entitlements payload.

Update Warranty Effectivity Based on Asset Installation Date

Update the warranty effectivity of an asset. You can update warranty effectivity automatically when you update the installed date of an asset and run the Reprocess Install Base Updates scheduled process. Keeping the duration constant, this updates warranty effectivity with the new installed date as the warranty start date.

Use Daily Rates to Prorate Billing for Partial Periods

Calculate billing amounts for partial periods by prorating by day. You can use a daily rate to compute prorated billing amounts for partial periods greater than a month with the Prorate by day field.