Cloud Readiness / Oracle Service Logistics Cloud
New Feature Summary
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  1. Update 20C
  1. Revision History
  2. Overview
    1. Service Logistics Cloud
        1. Generate Preventive Maintenance Service Requests and Work Orders
        2. Select Currency for Charges
        3. Create Part Debrief Reservations
        4. Adjust Parts Charges
        5. Manual Parts Sourcing
        6. Automatically and Interactively Search for Parts

Update 20C

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
05 JUN 2020   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Service Logistics Cloud

Generate Preventive Maintenance Service Requests and Work Orders

Generate preventive maintenance service requests and work orders based on maintenance forecasts.

Select Currency for Charges

You now have the ability to specify the currency used to bill your customers for services rendered.

Create Part Debrief Reservations

Reserve parts immediately when debrief lines are created to ensure that the part properly appears as unavailable.

Adjust Parts Charges

You can now adjust the price of spare parts used to perform a service, which ensures that your customers are properly billed for the parts used.

Manual Parts Sourcing

You can now manually source parts for parts sales, parts exchanges, field service, and also for depot repair logistics.

Automatically and Interactively Search for Parts

Use the new Parts Search page to modify search criteria and view multiple sources for required parts. You can search parts by attributes including technician trunk stock, site dedicated, manned and unmanned search locations.