- Revision History
- Overview
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- Service Logistics Cloud
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- Automatically Post Charges
- Receive Parts from Oracle Field Service Cloud
- More Detailed and Complete Costs and Charges for Field Service and Depot Repair
- Use Transfer Orders to Support Complex Depot Repair Logistics
- Access Service Logistics Depot Repair Workbench from B2B Service Requests
- Capture Debrief and Part Requirement Information Using Flexfields
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- Service Logistics Cloud
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 04 DEC 2020 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
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This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Automatically post charges after performing field service.
Receive Parts from Oracle Field Service Cloud
You can now receive parts from Oracle Field Service Cloud so that field service technicians have the parts needed to perform their work.
More Detailed and Complete Costs and Charges for Field Service and Depot Repair
In Field Service, you can now capture more detailed cost information about resources used to perform the service. For Depot Repair, you can now capture more detailed charge information for both labor and non-labor activities. Also, you can now charge for outside processing.
Use Transfer Orders to Support Complex Depot Repair Logistics
Use transfer orders to process returns and shipments for repairs.
Access Service Logistics Depot Repair Workbench from B2B Service Requests
Easily access Service Logistics Depot Repair Workbench from a B2B service request RMA to create estimates and review the status of a repair.
Capture Debrief and Part Requirement Information Using Flexfields
Flexfields are now provided so you can capture relevant information when creating part requirements and performing your debrief.