August Maintenance Pack for 22C
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 11 AUG 2022 | Created initial document. |
HAVE AN IDEA?
We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.
GIVE US FEEDBACK
We welcome your comments and suggestions to improve the content. Please send us your feedback at SALESCLOUD-PRODEX_WW@ORACLE.COM.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Column Definitions:
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Customer Must Take Action before Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
|||||
|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
|
||
You can use specialized order methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Order Resources component into your Visual Builder application. This component leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Service endpoint for objects must be registered.
- This resource component only works in offline mode
- This resource component can't be used to initialize Service Delivery Platform or Dynamic pages.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls are required to support pagination.
Key Resources
- Using Consumer Goods Guide
- Implementing Consumer Goods Mobile Template Guide
Role Information
- System Administrator
- Developer
Use Simplified Shopping Cart Methods
You can use specialized shopping cart methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Shopping Cart Resources component into your Visual Builder application. This component leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Register service endpoint for objects.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls are required to support pagination.
Key Resources
- Using Consumer Goods Guide
- Implementing Consumer Goods Mobile Template Guide
Role Information
- System Administrator
- Developer
Use Simplified Route Inventory Methods
Use specialized route inventory methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Route Inventory Resources component into your Visual Builder application. This component leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Register service endpoint for objects.
- This resource component only works in the offline mode.
- This resource component can't be used to initialize Service Delivery Platform or Dynamic pages.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls are required to support pagination.
Key Resources
- Using Consumer Goods Guide
- Implementing Consumer Goods Mobile Template Guide
Role Information
- System Administrator
- Developer
Use Simplified Invoice Methods
Use specialized invoice methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Invoice Resources component into your Visual Builder application. This component leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Register service endpoint for objects.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls are required to support pagination.
Key Resources
- Using Consumer Goods Guide
- Implementing Consumer Goods Mobile Template Guide
Role Information
- System Administrator
- Developer
Use Simplified Payment Management Methods
Use specialized payment methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Route Inventory Resources component into your Visual Builder application. This component leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Register service endpoint for objects.
- This resource component can't be used to initialize Service Delivery Platform or Dynamic pages.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls are required to support pagination.
Key Resources
- Using Consumer Goods Guide
- Implementing Consumer Goods Mobile Template Guide
Role Information
- System Administrator
- Developer
Use Simplified Shipment Methods
Use specialized shipment methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Shipment Resources component into your Visual Builder application. This component leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Register service endpoint for objects.
- This resource component can't be used to initialize Service Delivery Platform or Dynamic pages.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls are required to support pagination.
Key Resources
- Using Consumer Goods Guide
- Implementing Consumer Goods Mobile Template Guide
Role Information
- System Administrator
- Developer
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 17 JUN 2022 | Created initial document. |
HAVE AN IDEA?
We’re here and we’re listening. If you have a suggestion on how to make our cloud services even better then go ahead and tell us. There are several ways to submit your ideas, for example, through the Ideas Lab on Oracle Customer Connect. Wherever you see this icon after the feature name it means we delivered one of your ideas.
GIVE US FEEDBACK
We welcome your comments and suggestions to improve the content. Please send us your feedback at SALESCLOUD-PRODEX_WW@ORACLE.COM.
DISCLAIMER
The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.
This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.
Column Definitions:
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Customer Must Take Action before Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
|||||
|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
|
||
Trace and Log Mobile Interactions and Events
You can trace interactions and events at multiple levels within the Consumer Goods Mobile Template. You can use logs to troubleshoot issues experienced by mobile users.
The business benefit of this feature is that it enables consistent logging of mobile offline interactions, events, and errors. It also enables streamlined troubleshooting and error handling.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
The Mobile Logger component supports applications built using the Consumer Goods Mobile Template. This component is not intended for use in other applications.
Key Resources
- For more information, see the Implementing Consumer Goods Mobile Template guide.
Role Information
- Mobile Administrator
Use Common Utilities for Object Handling
You can use common object handling methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides a consolidated set of common handling methods across objects to simplify customer implementation and extension of Oracle CX for Consumer Goods processes while ensuring consistent object handling.
Steps to Enable
Import the Consumer Goods Utility Resources component into your application.
Key Resources
- Using Consumer Goods
- Implementing Consumer Goods Mobile Template
Role Information
- System Administrator
- Developer
- Mobile Developer
Use Centralized Translation Handling
You can use centralized string and message translations to support multilingual requirements across Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides centralized translation handling to streamline multilingual deployments while ensuring consistent translation handling across objects and processes.
Steps to Enable
Import the Consumer Goods String Resources component into your application.
Key Resources
- Using Consumer Goods
- Implementing Consumer Goods Mobile Template
Role Information
- System Administrator
- Integration Partner
You can use specialized price book methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Price Book Resources component into your application. It leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Service endpoint for objects must be registered.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls will be required to support pagination.
Key Resources
- Using Consumer Goods
- Implementing Consumer Goods Mobile Template
Role Information
- System Administrator
- Developer
You can use specialized assortment methods with Oracle CX for Consumer Goods processes.
The business benefit of this feature is that it provides specialized calls and functions to streamline process extension for customers while ensuring consistent application behavior.
Steps to Enable
Import the Consumer Goods Assortment Resources component into your application. It leverages Oracle CX for Consumer Goods objects and functionality.
Tips And Considerations
- Service endpoint for objects must be registered.
- Functions in this resource component support limit, offset onlyData, and totalResults parameters. Additional calls will be required to support pagination.
Key Resources
- Using Consumer Goods
- Implementing Consumer Goods Mobile Template
Role Information
- System Administrator
- Developer