Oracle Sales and B2B Service Cloud
What's New

FEATURES ORIGINALLY ENABLED VIA THE OPT IN USER INTERFACE

The features in the table below were originally delivered Disabled. That is, the features required you to take action in the Opt In UI to enable for end users (plus possibly take additional setup or configuration steps). Column A shows when these features were originally delivered.

Beginning in the update version specified in Column B, these features will no longer require the Opt In UI to enable for end users. However, you may still need to take additional setup or configuration steps to enable the feature, per Column C. If additonal customer action is still required to enable, click on the feature name to get more information.

Important Note: If you have already enabled these features in the Opt In UI then NO further action is necessary.

(A) (B) (C)
Feature Product Feature
*Required*
the Opt In UI to Enable,
Originally Delivered in:
Feature
*No Longer Requires*
the Opt In UI to Enable,
Beginning in:
Action still required to enable for end users?
NO,
Delivered Ready
to Use
YES,
Customer Action Still
Required
Update 20A
Enable Active Territory Version UpdatesTerritory Management19C20A (2)

(1) SMALL Scale UI or Process-Based Feature: These features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

(2) LARGER Scale UI or Process-Based Feature: These features have more complex designs. Therefore, the potential impact to users is higher, meaning these features should be the focus of customer acceptance testing.

OPT IN FEATURES WITH FUTURE EXPIRATION

The features in the table below were originally delivered as Opt In but will, in a future update, no longer require Opt In to enable. You may still need to do some additional setup or configuration, as indicated in Column C. This advance notice of upcoming Opt In Expiration will help you plan for these changes. Once the Opt In has expired the feature will be included in the table above.

Important Note: If you have already enabled these features then NO further action is necessary.

(A) (B) (C)
Feature Product Feature
*Required*
the Opt In UI to Enable,
Originally Delivered in:
Feature
*No Longer Requires*
the Opt In UI to Enable,
Beginning in:
Action still required to enable for end users?
NO,
Delivered Ready
to Use
YES,
Customer Action Still
Required
There are no upcoming opt in expirations