Update 19D

Revision History

Overview

This guide outlines the information you need to know about new or improved functionality in this update, and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.

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Feature Summary

Subscription Management

Use Asset Lifecycle Management Meters

You can now integrate with Asset Lifecycle Management meters to track equipment or service utilization for usage service billing. You can define both continuous and gauge type meters. The usage readings will be aggregated and billed at the end of the billing period.

Steps to Enable

1. To enter meter readings on your subscriptions, configure your Subscription Profile to capture usage within Fusion.
2. Set up your meter definitions in Asset Lifecycle Management, and associate them with your subscription products.
3. On your subscriptions, add meter information, such as the initial meter reading and the aggregation method.
4. On an ongoing basis, enter meter readings against the subscription as needed.

Meters Integration

Tips And Considerations

This functionality leverages integration with Oracle Internet of Things Asset Monitoring Cloud Service.

Key Resources

See the Implementing Subscription Management guide on the Oracle Subscription Management Help Center.

Extend Revenue Management Integration

Subscription Management integrates with Oracle Enterprise Resource Planning Revenue Management to ensure the revenue schedules from customer subscriptions are reflected correctly for revenue recognition -- and that the revenue gets recognized appropriately, according to the new ASC 606 and IFRS 15 standards. With these improvements, you can:

• Customize the values of the individual transaction attributes, such as standalone selling price (list price versus percentage of list price versus Item Charge Descriptive Flexfields), satisfaction plan, and so on.
• Pass additional subscription attributes, such price periodicity, price unit of measure, charge type, partial period attributes, and so on, to Revenue Management line extensible attributes, meaning improved readability for a revenue analyst. The service mapping feature lets you map any subscription product information to the Revenue Management extensible attribute.

Revenue Management Integration

Steps to Enable

You can find instructions for setting up custom Oracle RMCS service mappings in the Oracle Subscription Management Cloud Implementing Subscription Management guide.

Key Resources

Improvements When Authoring Subscriptions

Here are the improvements when editing subscriptions:

• The application automatically enters default values where appropriate, for example, the value for the subscription start date.
• The Billing region shows additional attributes for subscription products.
• If you're using detailed billing, the application shows additional invoice attributes that identify an asset.
• Type-ahead capability helps you find a customer or product by showing the recently selected values.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

Update the invoice text for your subscription products to use the new asset attributes.

View the Price Components

As a billing administrator, you can see how the price of a subscription line or bill line was calculated based on the pricing components applied, such as:

• Base list price
• Applied discounts
• Applied tiers
• Billable total

You can click on the amount to see how it was calculated.

Price Waterfall

Steps to Enable

You don't need to do anything to enable this feature.

Suspend and Resume a Subscription Product

You can suspend a subscription product for a specific or indefinite duration. You can resume the suspended subscription product either automatically or manually.

Suspend Subscription

At the time of suspension, you can choose to resume the suspended product manually or automatically after a specified period or after a specific date. You can also choose to extend the subscription term automatically.

Suspend Subscription Product

Resume Subscription

Resume Subscription Product

Steps to Enable

You don't need to do anything to enable this feature.

Manage Warranties for Configured Assets

Manage included and extended warranties for configured assets, such as complex hardware servers or aviation machines. You can view the covered assets hierarchy and add a configured asset, including all the components or a missing component.

Asset Hierarchy for Configured Asset

Steps to Enable

You don't need to do anything to enable this feature.

Use Transactional Business Intelligence Reports for Subscription Billing

You can use the Subscription Management - Subscription Billing Real Time subject area in Oracle Transactional Business Intelligence to create your reports for subscription billing information.

Subscription Billing Subject Area

Transactional Business Intelligence Reports

Steps to Enable

You don't need to do anything to enable this feature.

Import Charges, Bill Lines, Sales Credits with Multiple CSVs

Instead of using a single CSV file to import charges, bill lines, sales credits tracked within your subscriptions, you now have increased flexibility and can break your charges, bill lines, sales credits into a set of separate entities, such as:

• Subscription Product Charge
• Subscription Covered Level Charge
• Subscription Sales Credit
• Subscription Product Sales Credit
• Subscription Product Bill Line
• Subscription Covered Level Bill Line

Steps to Enable

You don't need to do anything to enable this feature.

Define Custom Covered Levels

Subscription covered levels can refer to a specific asset instance in Asset Lifecycle Management. Or, it can also refer to a product that covers all assets of that product name owned by the customer on the subscription. You can now define your own covered levels, which you can use to define coverage without reference to a specific asset. For example, you can define covered levels based on users,sites or customers.

When you add your new covered level to a subscription, it isn't priced automatically but you can update the quantity and amount as needed to represent what you're covering. Having entered the price for your covered level line, you can generate the billing schedule that will bill the price over the duration of the line, based on the billing profile and period.

Custom Covered Level

Steps to Enable

Leverage Application Composer to expose and adjust page layout and attributes. To learn more about extending your application using Application Composer, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

To use custom covered levels:

1. In Setup and Maintenance, use the Manage Standard Lookups task to add your level as a new lookup value to the lookup ORA_OSS_COVERED_LEVEL.
2. Enable the fields Covered Level Name, Covered Level Amount, and Covered Level Quantity for the Subscription Covered Level object in Application Composer. You can rename these fields as needed.
3. Expose the fields Covered Level Name, Covered Level Amount, and Covered Level Quantity on the Creation Page Layout and Detail Page Layout used to edit custom covered levels.
4. You can define lookups to select your Covered Level Name.
5. Having exposed the new Covered Level attributes, you can also hide attributes that doesn't apply when creating a line for your custom covered level, for example Product Name, Asset Name, Serial Number.

Tips And Considerations

• The Reprice action for Subscription or Product lines doesn't affect or consider custom covered levels.
• You can also use REST operations to create and take actions on custom covered level lines.