Update 22C

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date	Product	Feature	Notes
17 JUN 2022			Created initial document.

Overview

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Feature Summary

Subscription Management

Update Pricing Terms for Multiple Subscriptions

You can update the pricing method and the percentage adjustment of the pricing term for multiple subscriptions at once.

Update Pricing Terms for Multiple Subscriptions

Instead of updating pricing term information individually, this feature lets sales representatives update the same for multiple subscriptions at once.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

• See the "Pricing Term" topic in the "Introduction to Subscriptions" chapter in the Using Oracle Subscription Management guide.

Enable Proration of One-Time Charges

Prorate one-time charges and return credit for one-time charges when a subscription product is closed. You can select the Enable Proration check box for a one-time charge on the Edit Product page. This lets you prorate and return credit for that one-time charge.

Enable Proration

To prorate one-time charges when closing, you can enable this check box and close a product using either the Prorate with credit or the Prorate without credit close credit methods. If the line has been interfaced to Receivables and you use Prorate with credit, the appropriate credit will be returned for one-time charges. If you use Prorate without credit, no credit will be issued for one-time charges. If the bill line hasn't been interfaced to Receivables, it will be prorated based on the Close date.

You can return credit for one-time charges when you close a subscription product. This gives you added flexibility in how you can bill your customers.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

• You can’t enable proration for one-time charges if the product doesn’t have an end date.
• If the one-time charge is recognized immediately in Revenue Management, the revenue contract is revised on close to reflect the prorated amount. If the one-time charge is recognized periodically, the revenue contract line is revised as it is for a recurring charge

Key Resources

See this content in the Using Oracle Subscription Management guide:

• "Subscription Termination" in the "Introduction to Subscriptions" chapter
• "Enable Proration of One-time Charges" in the "Subscription Pricing and Billing" chapter (topic available after Update 22C general availability on July 1)

Override Renewal Duration at Subscription and Subscription Product Levels

Specify an override for the renewal duration at the subscription level, as well as at the subscription-product level, and have the renewal consider that override. Automatic and manual renewals uniformly apply a rule-based renewal duration for all the eligible subscription or subscription products. This feature lets you override the renewal duration at the subscription and at the subscription product level.

Subscription-Level Renewal Duration Override

Subscription Product-Level Renewal Override

This feature gives you the ability to handle special cases of different renewal durations.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

• See "Renew Subscriptions" in the "Manage Subscriptions" chapter in the Using Oracle Subscription Management guide.

View And Override Close Credit Amount

View and override the credit provided when a subscription is closed. You can use the Calculated Credit Amount field to view the credit that will be issued as a part of close and override the credit using the Override Credit Amount field.

View and Override Close Credit

If you choose to override the credit amount, the amount for credit memo billing lines is computed as follows:

Overridden Credit Memo Bill line amount = Original Credit Line Amount x Overridden Credit Amount/Calculated Credit Amount

Let's consider a subscription product starting 1 Aug 2021 with a duration of 4 months and a $1000 monthly charge. Here's the billing summary

Period	Charge	Bill-from Date	Bill-to Date	Amount	Interfaced
1	Monthly Fee	1-Aug 21	31-Aug 21	1000	Yes
2	Monthly Fee	1-Sep 21	30-Sep 21	1000	Yes
3	Monthly Fee	1-Oct 21	31-Oct 21	1000	Yes
4	Monthly Fee	1-Nov 21	30-Nov 21	1000	Yes

If this product line is closed on 16-Oct 21 with Prorate with credit as the close credit method, credit memos would be created against two billing lines. The total credit issues would be $1516.13 in this case and the billing summary would  be:

Period	Charge	Bill-from Date	Bill-to Date	Amount	Interfaced
1	Monthly Fee	1-Aug 21	31-Aug 21	1000	Yes
2	Monthly Fee	1-Sep 21	30-Sep 21	1000	Yes
3	Monthly Fee	1-Oct 21	31-Oct 21	1000	Yes
3	Monthly Fee	16-Oct 21	31-Oct 21	-516.13
4	Monthly Fee	1-Nov 21	30-Nov 21	1000	Yes
4	Monthly Fee	1-Nov 21	30-Nov 21	-1000

If you choose to override credit in this case and enter 1000 as the override credit amount then the billing summary would look as follows:

Period	Charge	Bill-from Date	Bill-to Date	Amount	Interfaced	Comments
1	Monthly Fee	1-Aug 21	31-Aug 21	1000	Yes
2	Monthly Fee	1-Sep 21	30-Sep 21	1000	Yes
3	Monthly Fee	1-Oct 21	31-Oct 21	1000	Yes
3	Monthly Fee	16-Oct 21	31-Oct 21	-340.43		1000/1516.13 * 516.13
4	Monthly Fee	1-Nov 21	30-Nov 21	1000	Yes
4	Monthly Fee	1-Nov 21	30-Nov 21	-659.57	Yes	1000/1516.13 * 1000

In this example, the overridden credit amount will proportionally change the amount for credit memo bill lines.

You can view the credit amount given to the customer when you close a product, and you can override this credit amount with the amount you negotiate with your customer when they close a subscription. This gives you added billing flexibility to handle the credit amounts issued to your customers.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

• You can't use a negative amount at the Override Credit Amount.
• You can't override the credit amount with another amount if the calculated credit amount is 0.

Key Resources

• See "Override Close Credit Amount" in the "Create and Update Subscriptions" chapter in the Using Oracle Subscription Management guide (topic available after Update 22C general availability on July 1).

Analyze Subscription Trends for a Cohort of Customers

Analyze subscription trends for a cohort of customers. You can use the Cohort Overview Dashboard to analyze trends for a cohort of customers who had active subscriptions in the past month, and track the trend of Monthly Recurring Revenue (MRR), Total Contract Value, MRR churn, and renewal rates for this cohort. You can also analyze the list of customers in a given cohort that churned.

When you analyze the Cohort Retention Dashboard, click on any cell that you wish to analyze further and it will bring up the Cohort Overview Dashboard.

Cohort Retention Dashboard

Cohort Overview Dashboard

You can use the Cohort Overview Dashboard to analyze the retention of Monthly Recurring Revenue and Customers over time. You can easily identify which customers churned and in how many months.

Steps to Enable

You don't need to do anything to enable this feature.

Improve ASC606 Compliance During Subscription Life Cycle

Choose how your revenue contracts are accounted for during the life cycle of a subscription. You can determine how subscription amendments, renewals, and pricing terms are accounted for in Oracle Revenue Management. You can use the Revenue Management Rule for Amendment and Revenue Management Rule for Renewal attributes in subscription profiles to choose how to manage revenue when a subscription is amended or renewed. For each rule, you can either create new performance obligations or create a new revenue contract in compliance with ASC606 regulations.

Revenue Management attributes in Subscription profile

This feature is enabled by setting the profile option Enable Addition to Revenue Contract to Yes. On doing so you will notice a new field Revenue Management Rule in the Amendment and Renewal UIs.

Renew Subscription

The value of this field defaults from the Revenue Management Rule for Renewal attribute in the Subscription profile. When the subscription is automatically renewed the same Subscription profile attribute is used to determine how the revenue contract is to be created.

Amend Subscription

The value of this field defaults from the Revenue Management Rule for Amendment attribute in the Subscription profile. This Subscription profile attribute also determines how the revenue contract should be created when there is a Pricing term in the subscription.

You can choose how to manage revenue from subscriptions when a subscription is amended or renewed.

Steps to Enable

Leverage Application Composer to expose and adjust page layout and attributes. To learn more about extending your application using Application Composer, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

1. Go to Manage Algorithms in Subscription Configuration.
2. Select Algorithm Subscription Management and RMCS Integration.
3. Create new version of the algorithm. A new version should be created after selecting the 0th version of the algorithm.
4. Click on the Variables tab page.
5. Add a CustomizationFlag for the Algorithm Subscription Management Integration for Revenue Management. and set its Default Expression value to true.
6. Save and publish the algorithm.
7. Go to Setup and Maintenance.
8. Click on Tasks > Search.
9. Search for task Manage Administrator Profile Values.
10. Search for Profile Option Code ORA_OSS_ADD_TO_REV_CONTRACT.
11. Set the Profile Value to Yes at Site level.

Tips And Considerations

• Algorithm changes are not sandbox-aware. Any changes you make will be applicable outside of the sandbox, too.
• When an environment is provisioned, the algorithm will be in version 0.
• You cannot create a new version of an algorithm from version 0 until you promote the algorithm first.
• Once you promote, then version 1 of the algorithm is created, which is the predefined algorithm, and you cannot edit version 0.

Key Resources

See this content:

• "Renew Subscriptions" and "Amend Subscriptions" in the "Manage Subscriptions" chapter in the Using Oracle Subscription Management guide
• "Enable Revenue Management Rules" in the "Integrate Revenue Management" chapter in the Implementing Oracle Subscription Management guide (topic available after Update 22C general availability on July 1)

Analyze Coverage Entitlements and Adjustments

You can use the Subscription Management - Coverage Entitlements and Adjustments Real Time subject area to create Oracle Transactional Business Intelligence (OTBI) reports that are needed for analyzing coverage entitlements and adjustments.

You can use the Subscription by Entitlements and Adjustments dashboard to create reports on the list of coverage subscriptions or covered levels that are covered by specified entitlements or adjustments.

Subscriptions by Entitlements and Adjustments Dashboard

You can use Subscription Management - Coverage Entitlements and Adjustments Real Time subject area to create reports on the covered levels that are covered by a coverage which entitles your customer to certain service request milestone or billing adjustments.

Steps to Enable

Leverage new subject area(s) by adding to existing reports or using in new reports. For details about creating and editing reports, see the Creating and Administering Analytics and Reports book (available from the Oracle Help Center > your apps service area of interest > Books > Administration).

Tips And Considerations

You can use the Subscription Management - Coverage Entitlements and Adjustments Real Time subject area to report on the standard fields available for entitlements and adjustments for a coverage. You can't report on custom entitlement or adjustment fields.

Key Resources

• See "Analyze Subscription Trend Reports" in the "Configure Subscriptions" chapter in the Implementing Oracle Subscription Management guide.

Undo Close

Undo the closing of a previously closed subscription. You can use the Undo Close action from the Edit Product page of subscription-type products. This lets you return the subscription to the status it was in prior to the closing of the subscription, and undo any billing changes that occurred due to the closing.

Additionally, you can enable Withhold proration of usage charges for a subscription profile. This lets you disable the proration of usage charges and no credit is issued for the usage charges that have been billed when you close a subscription product.

Undo Close

You can undo close of a subscription product that was closed by error or was closed with wrong details such as an incorrect close date or close credit method.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

NOTE: You can't undo close of a subscription product in the following scenarios:

- The billing impacted by close has already been sent to Receivables
- The product has a usage based charge and proration of usage charges hasn't been withheld
- The product has a usage based charge that is billed based on estimated usage
- The close occurred as a part of an amendment or suspension

Key Resources

• See "Subscription Termination" in the "Introduction to Subscriptions" chapter in the Using Oracle Subscription Management guide.