Revision History

This document will continue to evolve as existing sections change and new information is added. All updates are logged below, with the most recent updates at the top.

Date

What's Changed

Notes

29 MAR 2017

Initial Document Creation

Overview

This guide outlines the information you need to know about new or improved functionality in Oracle Responsys’ 6.32 April 2017 Release and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you.

Update Tasks

This section gives you information to help you plan and use the features included in this release. We frequently update this document so don’t forget to check back and get the latest information.

Release Feature Summary

Some of the new features are automatically available to users after the upgrade and some require action from the user, the company administrator, or Oracle.

The table below offers a quick view of the actions required to enable each of the features.

Action Required to Enable Feature

Feature

Automatically Available

End User Action Required

Administrator Action Required

Oracle Service Request Required

Mobile

Media Attachments in iOS 10 Push Notifications

Program

Hourly Multivariate Testing (MVT)

Mobile

Media Attachments in IOS 10 Push Notifications

iOS 10 provides a rich multimedia interface to notifications by enabling display of image, audio, and video in the expanded notifications view. This new iOS 10 feature is similar to the existing Big Picture Notifications format in Android, with the added support for audio and video files.

Media Attachments in iOS notifications provide several benefits:

You can include a relevant image, audio, or video along with the notification text to better engage users outside of the app.

Users can preview what is to follow within the App if they open the notification.

To launch Push campaigns with iOS Media Attachments, we enhanced the Push Message Designer to allow you to specify and preview the iOS Media Attachment URL. The Media Attachment URL must be an https URL.

SDK Integrations

App developers must integrate their app with Push.IO SDK Version 6.32.0 or higher.

For details about integrating with the PushIO SDK, please see https://docs.oracle.com/cloud/latest/marketingcs_gs/OMCFB

Supported File Types and Sizes

Media Attachments support the following file types and file sizes.

Media Type

Supported File Types

Official iOS Size Limits

Observed Size Limits

Image

jpg, jpeg, gif, png

10 MB

2 MB

Audio

mp3, m4a

5 MB

500 KB

Video

mpg,mpeg,m75,m15,mp4

50 MB

2 MB

While Apple has specified official size limits for media attachments, testing shows that successful download of the media on a user’s device depends on the quality of the device’s data network. The Observed Size Limits column shows the size limit observed during testing.

Steps to Enable

Push Notification Preview in the Push Campaign Designer

The Push Notification Preview in the Push Campaign Designer now displays all Push notification and Message Center message settings, as well as custom key/value pairs.

Program

Hourly Multivariate Testing (MVT)

With this release, you can schedule MVT with hourly durations. This allows running a Multivariate Test for the duration of 1-23 hours.

Note that hourly tests are limited to one test a day per campaign within a program stage. This means that although all scheduled tests will run, results will be accurate only for the first test. However, you can test several campaigns within a program, and you can test the same campaign in multiple programs.

Steps to Enable

---

A special Oracle logo highlighting Oracle's commitment to developing practices and products that protect the environment. copyrightlogo