This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Feature | Notes |
|---|---|---|
| 17 MAR 2020 | Overlay Report | Updated document. Delivered feature in update 20A. |
| 05 FEB 2020 | Predictive CLV | Updated document. The Predictive CLV feature was originally targeted for delivery in 20A, but it is currently postponed. |
| 05 FEB 2020 | Updated document. Delivered feature in update 20A. |
|
| 05 FEB 2020 | Updated document. Delivered feature in update 20A. |
|
| 05 FEB 2020 | Updated document. Delivered feature in update 20A. |
|
| 05 FEB 2020 | Updated document. Delivered feature in update 20A. |
|
| 05 FEB 2020 | Updated document. Delivered feature in update 20A. |
|
| 05 FEB 2020 | Updated document. Delivered feature in update 20A. |
|
| 05 FEB 2020 | Barcode Widget | Updated document. Revised feature information. |
| 05 FEB 2020 | Web Push Notifications - New Native Customer Engagement Channel |
Updated document. Revised feature information. |
| 05 FEB 2020 | API Enhancements | Updated document. Revised feature information. |
| 08 JAN 2020 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
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New and updated standard REST API endpoints are now available:
- Retrieve Profile Extension Recipient using a query attribute: We've updated this endpoint to enable you to query Profile Extension Table (PET) records using a modified date range. The sdate and edate query parameters enable you to query based on a date range.
- Create a Profile List: A new API endpoint that enables you to create Profile Lists with or without branding.
- Get Account Settings for a User: A new API endpoint that enables you to get account settings for the user sending the request.
- Get User Information: A new API endpoint that enables you to retrieve information for the user sending the API request.
- Get Endpoint URL for a User: A new API endpoint that enables you to retrieve Endpoint URLs for the account.
- Trigger SMS Message: We've enhanced this API endpoint to validate mobile number and delivery status.
- Trigger REI Event Support for Push Channel List: We've updated this endpoint to enable you to trigger custom events remotely for specific App Channel List device IDs.
New asynchronous REST APIs are now available for merging records into lists, PETs, and supplemental tables.
A Barcode Widget is now available to incorporate a barcode in an email message body. You can select the barcode type, size, and so on. The widget then dynamically generates a barcode image based on these parameters.
IMPORTANT: This feature is currently released under our Controlled Availability program. To request access log in to My Oracle Support and create a service request.
Consistent List-Unsubscribe OptOut Behavior
When an email is auto-forwarded to another user, and that user unsubscribes using either mailto or link, the original user is unsubscribed.
Integrated Metrics and Launch Updates Dashboard
The Campaign Designer now provides integrated performance metrics with various interactive filters as well as launch related information in one place.
IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to these features, please log in to My Oracle Support and create a service request.
When scheduling a Connect job, you are now able to select the last day of the week in monthly scheduling.
Select SMS, Push, and Email Campaigns in Connect Job
You can now select SMS, push, and email (all channels) campaigns in the Connect Post Processing page
Filters and Audiences in Standard Industry Data Models
Pre-defined standard industry data models for banking, hospitality (hotel), retail, telecom, and travel (airline) now have filters and audiences in addition to profile list, profile extension tables and supplemental tables relevant to that industry.
Support Trigger for REI Events
During form creation, you can now select whether to trigger an REI Event for each customer match occurring with form-submitted data.
Responsys Feature Announcements
Feature announcements are now available after logging in to Responsys. The carousel shows a series of up to 6 new feature announcements and tips to help you get most out of our product. You can suppress the announcements until they are updated again.
Adapter for Oracle Integration Cloud
Responsys adapter for Oracle Integration Cloud now also supports merging data into Responsys supplemental tables.
Immediate Action Required: Upgrade to Mobile SDK 6.42.1 for Xcode 11 Compatibility
Before you build your iOS mobile app with Xcode 11 (or with iOS 13.x libraries), you are required to integrate with Responsys SDK version 6.42.1 or later.
We recommend that you immediately upgrade your iOS app to use Responsys SDK version 6.42.1 or later. In doing so, you can ensure that your app will have the prerequisites required to build your app with Xcode 11 or iOS 13.x libraries and will avoid issues when upgrading to the latest Xcode versions.
As always, we recommend that you use the latest version of our Push SDKs when managing your Mobile solution.
Mobile App Deep Linking Guidelines
Best practice guidelines for iOS universal links and Android app links are now available via the info icons and validation notifications in link tables.
REI Custom Events for Mobile App Users
The REI Custom Event has been enhanced to support mobile app users:
- You can choose to raise an REI Custom Event for mobile app users by specifying the Device Identifier for a user's app install and API key for the app in the Trigger REI Custom Event API
- The REI Custom Event can be raised for upto 200 mobile app users in one call
Responsys Push Android SDK Migrating to AndroidX with SDK Version 6.44.0
The Responsys Push SDK is migrating to AndroidX and the Android Support Library will no longer be supported. We encourage all mobile app customers to migrate to AndroidX as soon as possible in order to ensure access to the latest functionality.
- Android apps need to migrate from the Android Support Library to AndroidX before they can upgrade to the 20A / SDK version 6.44.0 onwards Responsys Push Android SDK
- Any customer apps that have not migrated to AndroidX by the 20A update will have to stay on the previous version of the Responsys Push Android SDK
As always, we recommend that you use the latest version of our Push SDKs when managing your Mobile solution. The Oracle Support Policy for the Oracle Responsys Mobile App Platform Cloud Service SDK / Responsys Push SDK covers only the four most recent major SDK updates. Review the Responsys Push SDK Support Policy. For questions, contact My Oracle Support.
The Set data activity stage can now update up to 10 fields for a list or profile extension table.
IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to these features, please log in to My Oracle Support and create a service request.
You can now view Performance Metrics for each campaign stage in a program and for the overall performance of a program.
IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.
You can now use the print to PDF functionality in your browser to save and print the Overlay report.
Launch Settings in Campaign Calendar
Summary of launch settings is now available for all campaign launches and split launches (emails) from the Campaign Calendar.
Long Date Format in Manage SSL and SSH2 Key Pages
The date is now displayed in long date format on the Manage SSL Certificates and Manage SSH2 Keys screens. For example, August 26,2019 instead of 08/26/2019. This change clarifies the date displayed.
Web Push Notifications - New Native Customer Engagement Channel
We are introducing Web Push Notifications, a new native channel that you can use to engage your end users on both desktop and mobile.
Using opted-in website visitors with Web Push Notifications, you are able to:
- create profile attribute filters or behavioral filters in order to target website visitors that opt-in to receive Web Push Notifications
- design Web Push campaigns and schedule launches in the new Web Push Campaign Designer
- export campaign performance events like Web Push Opens as CED feeds.
In this update, Web Push Notifications are supported for all significant standards-compliant browsers like Chrome, Firefox, and Opera.
IMPORTANT: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.