Cloud Readiness / Oracle Unity
What's New
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  1. February 2021 Update
  1. Revision History
  2. Overview
  3. Feature Summary
    1. CX Activations
        1. Language Support
        2. Object Path Selection
        3. Favorite Segment
        4. Oracle Eloqua Integration - Export Segments to Custom Objects
    2. Data Management
        1. Unity Jobs Chaining via API
  4. IMPORTANT Actions and Considerations

February 2021 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
04 MAR 2021 Important Actions and Considerations   Updated document. Added Important Actions and Considerations
01 MAR 2021     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

GIVE US FEEDBACK

We welcome your comments and suggestions to improve the content. Please send us your feedback at omcdocumentation_ca@oracle.com.

Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

CX Activations

Language Support

Object Path Selection

Favorite Segment

Oracle Eloqua Integration - Export Segments to Custom Objects

Data Management

Unity Jobs Chaining via API

>>Click for IMPORTANT Actions and Considerations

CX Activations

Language Support

You can now enter non-English characters in the segment Description and Tags.

This enables you to use your preferred language when working with segments.

Steps to Enable

You don't need to do anything to enable this feature.

Object Path Selection

During segment creation, a default object path is now automatically selected. When an attribute is used for the first time in an account, the shortest path will be selected. After the first use, the most recently used path will be selected.

This helps business users build segments without having to know the data model and the relationships between the data objects.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Favorite Segment

You can now tag a segment as a favorite during segment creation. Previously, segments had to be created and saved, then tagged as favorites.

This provides a more convenient way to favorite a segment.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Oracle Eloqua Integration - Export Segments to Custom Objects

You can now export Unity segments to Eloqua custom objects.

Previously, you were only able to export data to the contact list in Eloqua.

Steps to Enable

Oracle Eloqua is required to use this feature.

Key Resources

Data Management

Unity Jobs Chaining via API

You are now able to setup a daisy chain for all types of Unity jobs so that they are initiated one after another based on the dependency. This is currently available via our API.

The ability to define the job sequence helps you automate business workflows where a set of jobs can be executed automatically in the preferred order. It's no longer necessary to check your job's status in order to start the  next dependent job.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

Similar jobs can be grouped together to start and run in parallel, so that the next dependent job can be run after all or any of the jobs in the group are completed.

Key Resources

Role Information

This feature is available to Instance Admins.

IMPORTANT Actions and Considerations

DEFECT FIX FOR SEARCH WITH SPECIAL CHARACTERS

Previously, searches using special characters, such as @, were not generating appropriate results in the Profile Explorer. This affected searches using complete email ID. This issue has been fixed.

To apply the fix, the following configuration must be performed to the versionTS field to update the main customer360 rule.

To update the versionTS field:

  1. Navigate to the expert config page by going to the following URL: https://[your unity hostname]/?root=expertConfig. 
  2. Make the following selections: GET, api-metadata.  
  3. Enter the following in the input field: /idgraphrules/customer360.  
  4. Click Run.  
  5. Copy the response payload. 
  6. Update the Customer 360 name field: 
    • "name": "Customer 360 rule to pull customer 360 profiles" 
  7. Make the following selections: PUT, /api-metadata.  
  8. Enter the following in the input field: /idgraphrules/customer360 
  9. Click Run.  
  10. Click Publish changes from the Data model page. 
  11. Run the System – Customer 360 job from the Data feeds page.