This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 20 MAY 2021 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
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Column Definitions:
Report = New or modified, Oracle-delivered, ready to run reports.
UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.
| Ready for Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features. |
Customer Must Take Action before Use by End Users Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing. |
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|---|---|---|---|---|---|---|
| Feature |
Report |
UI or |
UI or |
|
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Oracle B2C Service Integration
You can now integrate with Oracle B2C Service and import customer support data into Oracle Unity.
When you import Oracle B2C Service incidents into Oracle Unity, you gain better insight into your customers' behavior and preferences. The improved insight can then be leveraged across the enterprise to improve operational efficiency and increase revenue.
Steps to Enable
Oracle B2C Service is required to use this feature.
Key Resources
Role Information
This feature is available to Data Masters and Data Engineers.
Data Viewer Default Filter for Partitioned Data Objects
A new filter for partitioned data objects is now available in the Data Viewer when searching for data object records. This new filter improves query performance and returns data in a timely fashion by allowing you to narrow your search to specific partitions in the data object.
Searches for data object records in the Data Viewer no longer time out and perform better for large data objects that have over 100 million partitioned records. This new filter also reduces the time needed to verify data in data objects.
Steps to Enable
You don't need to do anything to enable this feature.
Key Resources
Role Information
This feature is available to Data Masters and Data Engineers.
The Attribution Model, which measures campaign effectiveness, is now available as a Data Science model.
You now have the option of using an additional out-of-the-box Data Science model. This new model uses the multi-touch algorithm and allows you to gain more insights into your campaigns.
Steps to Enable
You need the Data Science feature enabled in your tenant to use this model.
Key Resources
Role Information
This feature is available to Instance Admins.