Cloud Readiness / Oracle Unity Customer Data Platform Cloud
What's New
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  1. May 2022 Update
  1. Revision History
  2. Overview
  3. Feature Summary
  4. Unity Customer Data Platform
    1. CX Activations
        1. Export Campaign Data to Oracle Eloqua Segments
        2. Salesforce CRM Inbound Connector
    2. Data Management
        1. Delete Data by Using Segments

May 2022 Update

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
26 MAY 2022     Created initial document.

Overview

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Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

CX Activations

Export Campaign Data to Oracle Eloqua Segments

Salesforce CRM Inbound Connector

Data Management

Delete Data by Using Segments

Unity Customer Data Platform

CX Activations

Export Campaign Data to Oracle Eloqua Segments

You can export segments configured in Oracle Unity campaigns directly into Oracle Eloqua segments. 

This provides a simple and seamless process to export segment data directly into Eloqua segments. You can then leverage the exported data for Eloqua campaigns. 

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

This feature is available to Data engineers. 

Salesforce CRM Inbound Connector

You can create a Salesforce CRM source and corresponding ingest job to import data into Oracle Unity from Salesforce.

This provides a simple and seamless process to directly import data from Salesforce into the Unity data model. 

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

This feature is available to Data engineers.

Data Management

Delete Data by Using Segments

You can use the Oracle Unity platform to delete data records from existing segments by creating a data deletion job. The deletion job will delete data based on the segment criteria.

This enhancement gives you more options to delete data to meet mandated data privacy regulations, such as GDPR and other data hygiene use cases.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

This feature is available to Data engineers.