Cloud Readiness / Oracle Utilities Customer Cloud
New Feature Summary
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  1. Update 20A
  1. Revision History
  2. Overview
    1. Customer
      1. Rate and Billing
        1. Batch Billing Process to Bill Accounts Based on Bill Cycles
      2. To Do Management
        1. Auto-Completion of To Do Entries Related to Credit and Collection Processes
        2. Prioritize To Do Entries Based on When Bill Cycle Window is Closing
      3. DataConnect
        1. DataConnect Extract Files Updates
      4. Support for Financial Integrations
        1. General Ledger File Extract for Oracle Financial Cloud
        2. Accounts Payable File Extract for Oracle Financial Cloud
    2. Meter Solution
        1. DataConnect
        2. Analytics Insights Overlays
      1. Smart Grid Gateway Adapters
        1. Landis+Gyr Smart Meter Commands
        2. Sensus Smart Meter Commands
        3. Itron OpenWay Adapter Payload Processing
      2. Field Work
        1. Service History Questionnaire
        2. Pass Through Field Activities
        3. Pass Additional Data from Service Order Management
      3. Asset Management
        1. Multi-Equipment Assignment
        2. Device Configuration Synchronization from Asset to Meter Objects
    3. Operational Device
        1. Shipping Memo
        2. Support for Asset and Device Configuration Synchronization
        3. Service Order Management Activity Display Enhancements
        4. Activity Type on Service Order Management Activities
      1. Asset Management
        1. Asset Replication Includes Asset Attributes for Operational Device Asset Types
        2. Enable Questionnaire Service History for Operational Devices and Service Order Management Activities
        3. Send Questionnaire Details to Service Order Management
        4. Changes to Questionnaire Service History's Application Service
    4. Analytics Visualization
        1. Billing Overview
        2. Billed Usage
        3. Financial Transaction
        4. Financial Transaction General Ledger
        5. Device Events
        6. Device Command Activities
        7. Service Orders and Field Work
        8. VEE Exceptions
        9. Usage Exceptions
    5. Cloud Service Foundation
      1. Batch Operations
        1. Batch Queue Portal
        2. Batch Alerts
    6. Utilities Application Framework
      1. Product Usability
        1. Query Portals Introduced for Existing Pages
      2. To Do Processing
        1. To Do Supervisor Actions
      3. Security Features
        1. Secured Objects Zone Enhancements
      4. Batch Processing
        1. File Integration Extract Configuration
      5. Integration
        1. Support for Tracing REST Inbound Web Services
      6. Data Export
        1. Data Export Tools
      7. Analytics
        1. Metadata Extension for Analytics Tables (Oracle Utilities Analytics Visualization)
        2. Characteristics Mapping
      8. Miscellaneous Features
        1. Support Health Check Customization
        2. Default User Support for CMA
        3. Conversion Entity Dashboard
    7. Utilities Testing Accelerator
      1. System Wide
        1. Subroutine Flow
        2. Flow Test Data Sets
        3. Iterative Flow Execution
        4. Execution Summary Report
        5. Custom Groovy Function Library
        6. Flow, Flow Set Execution, and Analytics REST APIs
        7. Flow Annotations

Update 20A

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Feature Notes
09 MAR 2020   Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Customer

Rate and Billing

Batch Billing Process to Bill Accounts Based on Bill Cycles

Use a new batch billing process to bill accounts that belong to or are excluded from a specific set of bill cycles.

To Do Management

Auto-Completion of To Do Entries Related to Credit and Collection Processes

Reduce the number of incomplete credit and collection related To Do entries automatically by leveraging a new To Do Type - To Do Monitor algorithm type for:

  • Inactive Collection Processes
  • Inactive Severance Processes
  • Inactive Write Off Processes
  • Inactive Overdue Processes

Prioritize To Do Entries Based on When Bill Cycle Window is Closing

Automatically adjust the priority of To Do Entries based on the proximity to the end date of the account's bill cycle window using the new To Do Type - Calculate Priority algorithm types. This helps business users prioritize billing exceptions to resolve based on when bills are scheduled to go out to customers.

DataConnect

DataConnect Extract Files Updates

Use DataConnect file extracts to accelerate data distribution to other on-premises applications and cloud solutions.

Support for Financial Integrations

General Ledger File Extract for Oracle Financial Cloud

Use a new batch process to create a General Ledger Extract file to interface general ledger information with Oracle Financial Cloud.

Accounts Payable File Extract for Oracle Financial Cloud

Use a new batch process to create an Accounts Payable extract file to interface accounts payable information with Oracle Financial Cloud.

Meter Solution

DataConnect

Use DataConnect file extracts to accelerate data distribution to other on-premises applications and cloud solutions. You can now extract consumption and service point data with DataConnect.

Analytics Insights Overlays

Use the 360 Degree interface to overlap Analytics Insights (Oracle Utilities DataRaker) business flags over meter usage and highlight problems like loss, tamper, and theft.

Smart Grid Gateway Adapters

Landis+Gyr Smart Meter Commands

Use the Landis+Gyr adapter to issue smart meter commands.

Sensus Smart Meter Commands

Use the Sensus Adapter to issue smart meter commands.

Itron OpenWay Adapter Payload Processing

Stream usage and event data directly into the system using enhanced Itron OpenWay Adapter processing.

Field Work

Service History Questionnaire

Inspect assets using predefined service history questionnaires to address common inspection points, concerns, or issues based on asset type, inspection type, and more.

Pass Through Field Activities

Assign pass through field activities (not related to a service point or device stored in the system) to service order flows. For example, the call center can send a mobile crew to inspect equipment, like a pole, not recorded in the system.

Pass Additional Data from Service Order Management

Expand the list of service order data attributes that Service Order Management passes to field work management systems, such as Oracle Field Service Cloud.

Asset Management

Multi-Equipment Assignment

Link equipment, such as untracked transformers, to service points.

Device Configuration Synchronization from Asset to Meter Objects

Synchronize asset and device configurations.

Operational Device

Shipping Memo

Track shipped assets with functions that fully support the inventory process.

Support for Asset and Device Configuration Synchronization

Extend device configuration to include pushing of measurement configuration and specification changes on assets to meter data management devices.

Service Order Management Activity Display Enhancements

Create service order management activities without leaving the operational device Activity portal. Review service order management activity information and optionally open the activity in the meter data management Activity portal.

Activity Type on Service Order Management Activities

View the Activity Type on Service Order Management activities.

Asset Management

Asset Replication Includes Asset Attributes for Operational Device Asset Types

Include asset attributes for smart meters, communication relays, and communication components in Asset Replication, saving time when manually entering asset attributes.

Enable Questionnaire Service History for Operational Devices and Service Order Management Activities

Inspect assets using predefined service history questionnaires to address common inspection units, concerns, or issues based on asset type, inspection type, and more.

Send Questionnaire Details to Service Order Management

Automatically send service history questionnaires to field crews after the creation of an Operational Device activity.

Changes to Questionnaire Service History's Application Service

Update the W1-QuestionnaireSvcHist Business Object's Application Service from W1-QSTSVCHISTBOAS to W1-SVCHSTWUBOAS.

Analytics Visualization

Billing Overview

Use data models and visualizations to review and analyze billing information.

Billed Usage

Use data models and visualizations to review and analyze billed usage information.

Financial Transaction

Use data models and visualizations to review and analyze financial transaction information.

Financial Transaction General Ledger

Use data models and visualizations to review and analyze financial transaction general ledger information.

Device Events

Use data models and visualizations to review and analyze device events data such as power outages, diagnostics, thefts, low batteries, and more.

Device Command Activities

Use data models and visualizations to review and analyze device command activities such as over saturated AMI network, total disconnections per month, and more.

Service Orders and Field Work

Use data models and visualizations to review and analyze service orders and field work data such as the number of service orders performed, service up-time, number of open field work orders, completion rate of field work by field task type, and more.

VEE Exceptions

Use data models and visualizations to review and analyze validation, edit, and estimation (VEE) data such as number of VEE rules with most exceptions, service points with the most VEE errors, and more.

Usage Exceptions

Use data models and visualizations to review and analyze usage exception data such as number of billing determinants exceptions per customer type, usage exceptions that are holding up billing, and more.

Cloud Service Foundation

Batch Operations

Batch Queue Portal

Use the new Batch Queue portal to explore the status and progress of batch jobs.

Batch Alerts

Track batch job and batch job stream performance with expanded alert and monitoring capabilities.

Utilities Application Framework

Product Usability

Query Portals Introduced for Existing Pages

Search more efficiently and intuitively using new query portals for many configuration objects.

To Do Processing

To Do Supervisor Actions

Extend the capabilities of supervisors to manage To Do entries assigned to other users, allowing supervisors to take action on entries that require immediate attention.

Security Features

Secured Objects Zone Enhancements

View a more comprehensive list of Secured Objects referencing the application service, and filter the list based on object code and description in a full-width zone.

Batch Processing

File Integration Extract Configuration

Use new file integration administrative objects to support configurable and extendable extracts used by plugin-driven background processes.

Integration

Support for Tracing REST Inbound Web Services

Trace REST inbound web service executions to gain useful information about the processing of requests.

Data Export

Data Export Tools

Export maintenance object data into files with new implementation tools.

Analytics

Metadata Extension for Analytics Tables (Oracle Utilities Analytics Visualization)

Extend the data model to include analytics dimensions and facts.

Characteristics Mapping

Extend the dimensions of operational analytics with characteristics mapping.

Miscellaneous Features

Support Health Check Customization

Support customization for the health check logic, allowing for additional conditions to be included in the health check service.

Default User Support for CMA

Import data using a default user ID to prevent errors from occurring because of non-existing users in the target environment.

Conversion Entity Dashboard

Review the details related to data conversion of maintenance objects.

Utilities Testing Accelerator

System Wide

Subroutine Flow

Use the Subroutine Flow feature to reuse testing assets, such as adding smaller test flows to larger test flows.

Flow Test Data Sets

Execute the same test flow using different data sets by specifying multiple test data sets in a single test flow.

Iterative Flow Execution

Use the Iterative Flow Execution feature to execute Oracle Utility Testing Accelerator flows within a predetermined number of repetitions and across specified test flow data sets.

Execution Summary Report

Review summary reports of flow and flow set executions from the Oracle Utility Testing Accelerator workbench, and send these reports via email from the Flow Test Summary Report page.

Custom Groovy Function Library

Create custom functions for randomizing test data and validating inbound web service responses using Groovy scripting. You can also include these custom functions as plugins in component or flow definitions.

Flow, Flow Set Execution, and Analytics REST APIs

Execute Oracle Utility Testing Accelerator flows and flow sets from external applications using REST APIs to trigger automation flows in third-party test managers.

Flow Annotations

Add annotations to each flow component step to provide clear step descriptions.