- Revision History
- Overview
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
| Date | Product | Feature | Notes |
|---|---|---|---|
| 01 MAR 2021 | Created initial document. |
This guide outlines the information you need to know about new or improved functionality in this update.
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Maintain case information using a standard portal.
Process Flows for Starting, Stopping, and Transferring Service
Increase productivity with configurable Process Flow Types and associated Customer Service Request Types that provide step-by-step guides to start and stop a service, and transfer a customer to a different property.
Easily handle common inquiries and account maintenance request calls using the Customer 360 portal, an alternative to Control Central.
Manually Complete Field Activities
Use the Complete button in the Field Activity portal and the Field Activity Manual Completion page to manually complete field activities.
Restrict Service Point and Device Data by Division Code and Access Group
Secure service points, devices, and related data by Division code and Access Groups.
Unbilled Usage Transactions Cleanup
Better understand what was actually billed through cleanup of unbilled usage transactions generated for discarded usage requests, and deletion of related bill segments.
Oracle Field Service Cloud Integration
Communication of Service Order Appointment Information to the Field Management System
Capture and send a service order's appointment information to a field management system to reduce outbound communication customization.
Synchronizing Administration Data to Oracle Field Service Cloud
Reduce manual work and integration errors by synchronizing administrative data with Oracle Field Service Cloud.
Oracle Utilities Smart Grid Gateway Command Test Harness Deployment
Use the Oracle Utilities Smart Grid Gateway Cloud Service Test Harness to test AMI commands when test meters are not available.
Reduction of Redundant To Dos for Communication Objects
Reduce the creation of redundant To Do entries for failed transactions and generate more accurate To Do Type reporting statistics.
Asset Location Description Search Filter
Search assets using the new asset location description filter in Asset Information Search.
Unaccounted Losses Identification
Compare service point usage to meter usage at a higher distribution level to identify leaks and electric revenue protection issues.
Utilities Application Framework
Create additional tab portals for a given standalone portal.
Message Category/Message Portal
Maintain system messages using a standard portal.
View our application pages with a new Redwood skin. This makes the user experience more consistent with other Oracle applications.
Maintain table information using a standard portal.
Maintain time zone information using a standard portal.
Review open and being worked on To Do entries using various analytic charts.
Maintain To Do entries using a standard portal.
Control more dashboard settings as a user.
Maintain work calendar information using a standard portal.
Parameters Supported for POST HTTP Method in REST Services
Use URL parameters for POST HTTP methods.
Support for Interrupting DBMS Job Steps
Interrupt a DBMS Job Step without stopping the DBMS Job. This allows you to easily restart the DBMS Job.
Support for Sharing Exported Data with Oracle
Share exported customer data with Oracle for analytic purposes.
Contextual Insights provide a way to surface focused intelligence and alerts to users in the context of the core screens for any applications built on Oracle Utilities Application Framework. There are multiple options for the visual patterns when surfacing Contextual Insights and user actions are easily configurable.
Define new tree metadata to make use of user interface tree structures to display hierarchical data in many of the Oracle Utilities Application Framework products. The Trees admin object provides the ability to define a tree structure and the rules on how to populate it. Processes to interpret the configuration and dynamically render the tree display are supplied to enable trees to be incorporated into various user interfaces based on the configuration.
Conditional Skipping of Components in Flow Run
Specify whether to skip or run a component in a test flow run with finer control based on custom conditional statements. You can select to run or skip one or more components based on the outcome of the previous component step or Flow Test Data set.
Generic Web Service Operation Names
Provide a generic and more user-friendly set of operation names in your component's test data page in a flow instead of viewing the Inbound Web Service operation names.
Use the Stop button in the Flow Run screen to interrupt a test flow run in-progress. This allows you to gracefully stop the flow to correct test data or resolve environmental issues.
See a preview of the database changes coming for 21A in the Oracle Utilities Cloud Services Database Changes Guide.