Cloud Readiness / Oracle Utilities Customer Cloud
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  1. Update 22C
  1. Revision History
  2. Overview
  3. Utilities Common
    1. Utilities Testing Accelerator
        1. Flow Test Data Management by Spreadsheets
        2. Enhanced Request-Response View for Flow Run Tree
    2. Cloud Service Foundation
        1. New Scheduling Engine for Oracle Utilities Cloud Services
  4. Customer
    1. Customer
      1. Credit and Collections
        1. Extended Life Support Severance Determination
      2. Customer Information
        1. Customer 360 Portal – New Financial Details Zone
      3. DataConnect
        1. Additional Person and Service Agreement Information in Customer Data Extract
      4. Migration Tools
        1. Expanded Legacy Data Conversion Batch Processes
        2. Customer Care and Billing Data Migration Enhancements
      5. Payment Processing
        1. One-Time Payment Processing Enhancements
      6. Start/Stop/Transfer Service Request Processing
        1. Agent-Assisted Appointment Scheduling for Start/Stop Service
      7. Web Services
        1. Additional and Updated REST APIs
    2. Meter Solution
        1. Measurement and Initial Measurement Data Header Extract-related Batch Processes
        2. Updated Initiation for Measurement Reprocessing
        3. Usage Calculation Rule - Demand at Service Point Level
    3. Smart Grid Gateway
        1. Generic Common Information Model (CIM) Adapter
    4. Utilities Application Framework
      1. Application Security
        1. Detailed Description Added to Application Service
        2. Screen Information Hidden on Session Timeout
      2. Batch Processing
        1. Batch Submission Parameters Defaulted from Batch Control
        2. Manifest File Includes Previous Manifest File Information
        3. Plug-in Driven Batch Variables
        4. Virtual Folders When Accessing Object Storage
      3. Content Migration Assistant
        1. CMA Import Performance Improvements
        2. Migration Plan Pre-Compare Algorithm Execution Update
      4. Data Export
        1. Data Redaction Rules
        2. Generalized Data Export Support for Entity Log Records
        3. Generalized Data Export Support for Lost Ongoing Export Files
      5. Implementation Tools
        1. Attachment Malware Scan Plug-in
        2. Base Product Index Data Visible in Table Portal
        3. Business Object Status Reasons REST API
        4. Characteristic Mapping Language Genericized
        5. Configuration for Report Buckets in Object Cloud Storage
        6. Expand Tree REST API
        7. HTML Editor Syntax Highlighted
        8. HTML Row Header Reference Update
        9. Javadocs Viewer
        10. New Base Display Icon Images 
        11. Parameter Update for New Language Batch Program
      6. Product Usability
        1. Characteristic Type Portal - Support Large Number of Characteristic Values
        2. Currency Portal
        3. Dashboard Location Values Adjustment
        4. Language Portal
    5. System Wide
        1. Database Changes
        2. Supported Platforms and Browsers
        3. Application Services

Update 22C

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
04 NOV 2022     Created initial document.

Overview

This guide outlines the information you need to know about new or improved functionality in this update.

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The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

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Utilities Common

Utilities Testing Accelerator

Flow Test Data Management by Spreadsheets

Manage flow test data in Oracle Utilities Testing Accelerator using spreadsheets. Spreadsheets allows you to update the test data offline and then synchronize with the flow test data in Oracle Utilities Testing Accelerator.

Using spreadsheets can make it easier and quicker to create flow test data sets. 

Enhanced Request-Response View for Flow Run Tree

Review the Request-Response View for a component in the Flow Run Tree in closer proximity to the test data user interface. The request and response data appears as a key and value with appropriate formatting.

The enhanced view improves the readability and usability of the request and response values in the Flow Run Tree.

Cloud Service Foundation

New Scheduling Engine for Oracle Utilities Cloud Services

The new scheduling engine for Oracle Utilities Cloud Services provides a batch scheduler engine and user interfaces. It helps customers and implementers define, manage and schedule stream of batch processes to run at periodic intervals using a user-friendly interface. The batch scheduler engine is responsible for scheduling and processing these defined streams of batch processes.

The engine solves various challenges associated with using Oracle Scheduler for scheduling and processing streams of batch processes. It provides additional coverage of requirements and features, reliable processing and scheduling, resilient infrastructure not affected by migrations and upgrades, improved troubleshooting, reduced troubleshooting time, complete visibility into streams processing, and more. 

Customer

Customer

Credit and Collections

Extended Life Support Severance Determination

Protect vulnerable customers with the updated Check if Life Support Exists (SV CRIT LS) algorithm type SA Type - Severance Criteria plug-in spot, which has been extended to verify if life support requirements exist on any premise records linked to a service agreement's service points.

This helps prevent the automatic initiation of severance processes on vulnerable customers who have outstanding debts. 

Customer Information

Customer 360 Portal – New Financial Details Zone

Find these tabbed views in the Customer 360 portal as individual zones on the new Financial Details zone:

  • Usage and Billing
  • Financial History
  • Payment Agreement
  • Credit & Collection

These changes standardize the layout of tabbed views within the zone.

DataConnect

Additional Person and Service Agreement Information in Customer Data Extract

Obtain additional information from the Customer Data-related extract: 

  • Person
    • Person Type
    • Business Name
  • Service Agreement
    • SA Type Code and Description
    • Special Role Flag and Description
    • CIS Division
    • Business Classification Code (Standard Industry Codes)

This update reduces the number of implementation-specific extensions required when interfacing additional customer-related data to other applications, solutions, or third-party vendors.

Migration Tools

Expanded Legacy Data Conversion Batch Processes

Use new batch processes for customer-specific maintenance objects to help you convert data from your legacy system once it is loaded into conversion-related staging tables. 

These batch processes allow you to leverage a common approach for converting customer, metering, and asset data for selected master and transactional related maintenance objects.

Customer Care and Billing Data Migration Enhancements

Use new and enhanced batch processes to enable migration of Oracle Utilities Customer Care and Billing interval profile-related data to specific Oracle Utilities Customer to Meter objects.

These data migration-related batch controls reduce project costs, configuration time, and migration timelines.

Payment Processing

One-Time Payment Processing Enhancements

Use the new Add One Time Payment window to easily create a one-time payment from a single screen. 

This improves efficiency in capturing and processing one-time payments.

Start/Stop/Transfer Service Request Processing

Agent-Assisted Appointment Scheduling for Start/Stop Service

See an insight from within a process flow for managing a start/stop/transfer service request when a customer requires a field work appointment(s) for starting and/or stopping service at a premise. From this insight, you can access the new Account Appointment portal to easily book an appointment slot for the customer.

The new insight and portal allow you to efficiently schedule field work appointments and reduce call handling times.

Web Services

Additional and Updated REST APIs

View and manage various customer-related data using new and updated application-owned REST Inbound Web Services.

You can use these REST Inbound Web Services to decrease project costs and timelines.

Meter Solution

Measurement and Initial Measurement Data Header Extract-related Batch Processes

Perform the initial export of measurement and Initial Measurement Data header data using new and improved initial extract-related batch processes.

These batch processes reduce project costs, configuration time, and extract timelines resulting in faster exports.

Updated Initiation for Measurement Reprocessing

Initiate measurement reprocessing after changing Install Event dates. This process verifies if there are multiplier changes based on the new installation dates that require measurement reprocessing. 

This update reduces manual work, project cost, and configuration time. It also increases process automation and customer satisfaction.

Usage Calculation Rule - Demand at Service Point Level

Calculate demand at the service point level, in addition to the usage subscription level, based on interval data for individual service points, coincident peaks, and TOU coincident peaks.

This usage calculation rule reduces implementation and support costs.

Smart Grid Gateway

Generic Common Information Model (CIM) Adapter

The Adapter Development Kit now supports Common Information Model (CIM) IEC 61968-9, Edition 2.0 usage and event files.

This provides productized CIM file-based processing of usage and events, and a real-time interface for events. It also reduces project time and costs when working with CIM head-end systems.

Utilities Application Framework

Application Security

Detailed Description Added to Application Service

Review more detailed descriptions for certain records on Application Services.

This helps implementations to more easily identify the purpose of the record.

Screen Information Hidden on Session Timeout

Have information on the screen hidden when a user's session times out.

This ensures that possibly sensitive information is no longer visible.

Batch Processing

Batch Submission Parameters Defaulted from Batch Control

Submitting a batch job via a REST API now defaults the batch parameters from the batch control.

The processes that submit a batch job via a mechanism other than the online application page no longer need to build the batch parameters themselves.

Manifest File Includes Previous Manifest File Information

Review information about the previous manifest file in the current manifest file to easily identify missing files.

This allows for quick detection of issues when information is regularly extracted to an external system.

Plug-in Driven Batch Variables

Include variables in file names when you rename uploaded files after the file upload batch process. You can also include the submission user id as part of the file name for file extracts.

Using variables in the names help ensure that the processed file has a unique name and adding the submission user id provides another variable option to identify extract file names.

Virtual Folders When Accessing Object Storage

Reference virtual folders when uploading from or extracting to Object Storage.

The ability to reference virtual folders allows implementations to take advantage of the virtual folder organization capability provided by Object Storage.

Content Migration Assistant

CMA Import Performance Improvements

Experience faster import for large business data sets using a bulk import option.

This option enables quicker import for high volume data sets.

Migration Plan Pre-Compare Algorithm Execution Update

Pre-compare algorithms for migration plans from the target application are now executed in addition to the pre-compared algorithms that were already carried over from the source environment.

This ensures that any additional data updates applicable at the target are included.

Data Export

Data Redaction Rules

Anonymize personal identifiable information for Generation Data Export and Content Migration Assistant at export time based on custom data redaction rules.

This enforces data redaction of sensitive information when data is exported by these methods.

Generalized Data Export Support for Entity Log Records

Configure some entities to include log records when exported as part of the Generalized Data Export batch process.

The log records may provide useful analytical information for some entities.

Generalized Data Export Support for Lost Ongoing Export Files

Use a new recovery option for situations where an ongoing export file is lost or damaged.

This makes ongoing data export more resilient to file loss issues.

Implementation Tools

Attachment Malware Scan Plug-in

Enable the scanning of attachments for malware.

Scanning attachments for malware before they are uploaded allows you to prevent harmful information from getting loaded to the system.

Base Product Index Data Visible in Table Portal

View base product index information in the Table portal.

The base product index information for a table is now visible in the Table portal on the Index tab, providing transparency for the product information

Business Object Status Reasons REST API

Retrieve valid status reasons for transitioning an object that uses a business object driven lifecycle using a REST API.

User interface applications like Visual Builder can use a new API for presenting valid reasons for transitioning an entity to a new status.

Characteristic Mapping Language Genericized

The characteristic mapping maintenance object (MO), UI portal, and many of the related artifacts were renamed to Analytics Attribute Mapping.

This genericizes the language to cover future functionality, but it does not have any impact on the current application.

Configuration for Report Buckets in Object Cloud Storage

Define buckets to configure the location for publishing reports in cloud object storage.

Cloud clients can define the buckets in the cloud object storage where they want reports captured.

Expand Tree REST API

Retrieve an expanded tree of hierarchical information using a REST API.

User interface applications like Visual Builder can use this new API for rendering hierarchical information for a specific context that leverages the existing Tree definition and functionality.

HTML Editor Syntax Highlighted

Review HTML for a UI map with a more readable syntax highlighter.

This makes it easier to review and update the HTML.

HTML Row Header Reference Update

Configure Row Headers in a table grid using the <th> HTML tag.

Using the HTML5 standard for defining the row header of a grid allows accessibility tools to properly identify the information.

Javadocs Viewer

Extend your product implementation using Javadocs and Groovy Javadocs viewers.

Easy access to these viewers provide useful information for implementations that are developing extensions to the product.

NOTE: This feature was released as part of a 22C hotfix. 

New Base Display Icon Images 

Review additional icons available from the icon library.

Additional icons allow for an enhanced user experience for displayed information.

Parameter Update for New Language Batch Program

Use the New Language batch program with more clarity.

A minor adjustment to the parameters will help avoid confusion when submitting the batch for deletion of the object.

Product Usability

Characteristic Type Portal - Support Large Number of Characteristic Values

Support maintenance of a large number of characteristic values for a characteristic type.

View and maintain characteristic values for a pre-defined characteristic type in a separate zone with filters and paging support.

Currency Portal

Maintain currency information using a standard portal.

The Currency page has been converted to a portal to provide you with a more flexible and extendable user experience.

Dashboard Location Values Adjustment

Receive better direction on the behavior of Dashboard location values on User.

Dashboard location values are adjusted to better reflect behavior for 'right to left' languages.

Language Portal

Maintain language information using a standard portal.

The Language page has been converted to a portal to provide you with a more flexible and extendable user experience.

System Wide

Database Changes

See a preview of the database changes coming for 22C in the Oracle Utilities Cloud Services Database Changes Guide. This guide is also available in PDF.

Supported Platforms and Browsers

Oracle Utilities 22C Cloud Services support the following operating system and web browser combinations:

Operating System

Web Browsers

Windows 10

Firefox ESR 102+

Chrome for Enterprise 106+

Microsoft Edge (Chromium-based) 106+

iPad2 iOS 10.x (WACS only)

Safari (selected flows and portals only)

Application Services

New Application Services

The following Application Services were added in the 22C release:

Application Service

Description

C1-ONETIMEPAYTSKBOAS

One-Time Payment Task

D1USAGEMNU

Usage Menu Access

DG-CIMMRRESPBOAS

ADK CIM Meter Read Response DR BOAS

DG-CIMMTRODRDRBOAS

ADK CIM Meter On Demand Read DR BO

DG-PINGDRBOAS

ADK CIM Ping DR BO Application Service

X1APPT

Account Appointment

F1CRNCY Currency Portal
F1LANG Language Portal
F1JAVADOCS Javadocs Viewer
F1-GERST Restore Generalized Export Keys
F1-EXTENCRYPTADDKEY Add Public Encryption Key
F1-EXTENCRYPTKEYBOAS Public Encryption Key BO
F1-INTKEYENCRBOAS Encryption Key Pair BO
F1-BRASNPSHT Batch Run Analytics Snapshot MO (Reserved for future use)
F1-BTASNPSHT Batch Thread Analytics Snapshot MO (Reserved for future use)

K1-SBSTRMDEFBOAS

Scheduler Batch Stream Definition BO

K1SBSD

Scheduler Batch Stream Definition

K1SBSDQ

Scheduler Batch Stream Definition Query

K1SBSOP

Scheduler Batch Stream Operations

K1BSBC

Batch Scheduler Batch Control

K1BSBCQ

Batch Scheduler Batch Control Query

Changed Application Services

The following Application Services were changed in the 22C release:

Application Service Description Change Comments

F1MIGRDEXP

Migration Data Set Export BO New access mode:

NRDT - Do Not Apply Redaction Rules

F1-DATAEXPORT

Data Export New access mode:

NRDT - Do Not Apply Redaction Rules

Removed Application Services

The following Application Services were removed in the 22C release:

Application Service

Description

F1BMCOM Build Mobile Component Package
F1DEPTYP Deployment Type Portal
F1DPL Deployment Portal
F1-DPLOY Create Deployment
F1DPLPRT Deployment Part Portal
F1DPLQRY Deployment Query Portal
F1-DPUTD Deployment Evaluation and Purge
F1MDTMNT MDT Portal
F1MDTQRY MDT Query Portal
F1MDTTYP MDT Type Portal
F1MOBCMP Mobile Component Portal
F1MOBCPQ Mobile Component Query Portal
F1REMSG Mobile Remote Message Portal
F1REMSGQ Mobile Remote Message Query Portal
F1-RMCRL ILM Crawler - Remote Message
F1-RMMSG Remote Message Monitor