Oracle Digital Assistant for ERP and SCM

Get work done faster with instant responses to questions, recommendations for next steps, and quick analysis of critical tasks. Access real-time information across applications and move the business forward.

Product features

Prebuilt skills enable your team to quickly start leveraging the digital assistant across business applications.


- Create expense reports faster by taking a photo of your receipt or texting the details into a chat.

- Automatically submit expenses at fixed schedules for faster reimbursement.

- Manage by exception with set rules and alerts that notify you when expenses are out of compliance.

- Access digital assistant from Microsoft Teams and other third-party platforms, in addition to SMS.


- Capture project time faster with suggestions based on history and planned tasks.

- Manage the status of project deliverables and issue action items.

- Provide project managers with the latest project progress and financial status.

- Access digital assistant from Microsoft Teams and other third-party platforms, in addition to SMS.


- Gain easy access to order and shipment information from any device.

- Receive instant updates on all in-transit orders.

- Access the latest status and location based on GPS updates sent to Oracle Transportation and Global Trade Management.

- Respond to inquiries instantly, enabling reduction in support expenditure and improved customer satisfaction.

Enterprise Performance Management (EPM)

- Increase the speed and accuracy of your account reconciliation process with digital assistant. Instantly view, comment, and check balances and tasks like “recons due today”.

- Move your financial close process forward faster. With digital assistant, manage journals and close tasks for any period, query for strategic KPIs, and more.

- Access digital assistant from the web interface and third-party collaboration applications.

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FedEx brings its innovative spirit to the back office using Oracle Fusion Applications


Key benefits

  • Get work done faster

    With a conversational UI, Oracle Digital Assistant lets you use natural language – spoken or typed – to get operational tasks done faster. Oracle Digital Assistant intuitively guides users through process workflows, enforces policies, and enables a manage-by-exception culture. What strategic goals will you pursue with more time in your day?

  • Make the right moves with the right data

    Get instant access to data across your applications and use the insights to make better business decisions. Disconnected processes and user interfaces create bottlenecks that set your company back. With an AI-guided digital assistant that seamlessly spans the enterprise, you have the right data to continuously improve and innovate in the moment.

  • Choose from prebuilt features or build your own

    Get up and running with prebuilt skills available in Oracle Fusion Cloud Applications. Interested in building a unique skill to fit your business need? Custom skills are built on the same powerful Oracle Digital Assistant platform, ensuring that your data is safe and secure.

  • Empower employees to work how they want

    At the desk or on-the-go, employees can access digital assistant from wherever they are. Multilanguage support lets your teams around the world engage in their own language.

6 powerful reasons why Oracle Digital Assistant is a must-have

Emma Hitzke, Sr. Product Marketing Director, Emerging Technology

As organizations rethink how they operate, many are experimenting with emerging technology to fill new needs. They’re deploying digital assistants to help remote employees with policy questions, health and safety concerns, and self-service requests.

Read the complete post



Getting started with Digital Assistant

Use Oracle Digital Assistant to improve user satisfaction and make your application more engaging.


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