Oracle B2B Commerce

Self-service designed for B2B

Create great customer experiences while supporting your most complex requirements. Deliver a modern B2C-caliber customer experience while supporting B2B commerce requirements such as contract pricing, customer catalogs, approval workflows, multilevel organizations, punchout, and others.

Custom catalogs and pricing

Tailor your commerce experience to the individual user and their organization with native support for account-based selling, contract-based catalogs and pricing, and custom payment options.

Account hierarchies and permissions

Conduct sales more efficiently while keeping all of the control your business requires.

Approval workflows

Close business faster by removing complexity from your approval process and streamlining the necessary workflows, rules, and requirements based on each customer’s unique needs and expectations.

Punchout and procurement

Simplify your customer’s access to your goods or services by allowing business users to place orders through their organization’s own procurement system with CX Commerce’s ability to support punchout capabilities.

Simplified site and experience management

Have the flexibility and control to build new experiences without the need to involve IT. CX Commerce puts site and experience management into the hands of business users with a code-free, drag-and-drop interface, using a cloud-based commerce solution to innovate and leverage new capabilities quickly.

Cloud native commerce

Future-proof your system while ensuring you’re using the latest solutions available. Oracle’s cloud native ecommerce solution eliminates manual upgrades and versioning. Users reap the benefits of continual fixes and performance improvements while maintaining backwards compatibility to ensure the integrity of unique customizations over time are retained.

Experience management

Build exceptional experiences and constantly improve them over time. CX Commerce gives you a single UI across multiple sites and channels and allows you to leverage native A/B testing and reporting to experiment and optimize your customer experiences in real time.

Intuitive tools

Improve your ability to react to change by giving your teams the management control they require. Enable your business users to manage your storefront with nontechnical tools that give them total control over product catalog, pricing, inventory, and promotions.

Out-of-the-box functionality

Take control over your experiences with native capabilities such as guided search and navigation, merchandising, personalization, promotions, and more, to dynamically curate the experience to the individual buyer.

Business-critical integrations

Increase your revenues and customer lifetime value by providing a connected, intelligent, and agile path to purchase with integrations that continuously grow the value of your customer and company data.

CX Suite

Develop a single view of your customer and deliver consistent and accurate engagement across the entire purchasing and ownership journey with a wide range of CX solutions that support B2B marketing, sales, and service.

Configure, Price, Quote

Lower the cost of sales and speed up the time to close by integrating Oracle CX Commerce with Oracle CPQ. Bring configurable products, complex bundling, and asset-based ordering online, while at the same time enabling self-service quoting and purchasing, avoiding escalation to more costly sales channels.

Subscription Management

Grow recurring relationships and tap into predictable revenues by enabling new consumption models. Oracle Subscription Management takes the hassle out of enabling your customers to subscribe to your products and services.

ERP and Supply Chain Management

Improve your customer engagements across the entire customer lifecycle by linking your front- and back-office systems. Connect customer, product, pricing, and availability data from your primary systems of record, such as ERP or supply chain systems, into the front-office applications to better understand and serve your customers’ needs.

Ready for growth

Tackle today’s challenges and take advantage of tomorrow’s opportunities. CX Commerce gives you the flexibility to take your commerce experiences to new places, reach new customers, and grow your revenue with endless possibilities.

API-first commerce

Extend, customize, and innovate your experiences with headless development capabilities. Integrate commerce into any customer touchpoint of your choosing, such as AR/VR, voice, IoT, and more.

Unified direct and wholesale models

Manage B2B and direct-to-consumer sales models on a unified platform at a single subscription cost. Get the flexibility to customize each site experience by leveraging existing infrastructure, assets, and product information.

Reusable components for expansion

Launch new brand, product, and regional sites easily using your existing investments. CX Commerce covers more than 40 languages and 60 currencies to help you go wherever business takes you.