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Oracle Advertising and Customer Experience (CX) events

Boost your CX know-how with Oracle Advertising and Customer Experience events, Virtual Summits, and Innovation Showcases. Hear from industry thought leaders, Oracle customers, and product experts as they share real-life stories, experiences, and expertise. Catch a glimpse of what the future holds for CX.

Oracle CloudWorld on demand

Sales and Service at CloudWorld Sales and Service at CloudWorld

Keep up with the latest advances in CX technology and best practices with our on-demand digital content.

Marketing Summit Marketing Summit

Keep up with the latest advances in marketing technology and best practices with our on-demand digital content.

The Future of CRM: Engineering Connected Sales Experiences

Featured event

The Future of CRM: Engineering Connected Sales Experiences

We believe that there's a better way to drive revenue and sales success. See how you can improve sales productivity and create better experiences for your buyers, across the entire customer journey. Join us as we introduce the next generation of CRM.

On-demand events

All Oracle Advertising and CX events and Virtual Summits are archived and available here for convenient, on-demand streaming. Go in-depth with Oracle’s experts and discover how you can make every customer interaction matter with Oracle Advertising and CX solutions.

The Future of CRM: Engineering Better Experiences—September 2021

September 20, 2021

The future of CRM helps marketers execute campaigns that generate highly-qualified sales opportunities and accelerate deal cycles. Hear how Fusion Marketing is changing the game for marketing automation and CRM.

Quarterly Update on Innovations for Advertising and CX—May 2021

May 12, 2021

Featuring Rob Tarkoff, Executive Vice President and General Manager, Oracle Advertising and Customer Experience

Quarterly Update on Innovations for Advertising and CX—February 2021

February 10, 2021

Featuring Rob Tarkoff, Executive Vice President and General Manager, Oracle Advertising and Customer Experience

Own Your Brand’s Purpose and Values in Advertising

February 24, 2022

Discover why your brand's purpose is more important than ever and ensure its accountability and responsible media outcomes.

Putting Measurement in Context: Unlocking New Opportunities with Brand Safety & Suitability

December 14, 2021

Join Jay Pinho, Product Lead for Brand Safety at Oracle Advertising and The Telegraph as they dive into the next frontier of measurement, the metrics that matter the most, and how even in the wake of industry change, granular and customizable data is still at your fingertips.

Intelligence in Marketing - real or artificial?

September 29, 2021

Hear from marketing thought leaders and Oracle experts on how you can successfully master customer signals and deliver hyper-personalized experiences, to get closer to your customers.

How Customer-Obsessed Marketers Succeed with Personalization

July 29, 2021

Hear from special guests from Forrester, Sleep Number, Dow Jones, and TIGI Americas to learn how to simplify the personalization process, use resources more effectively, and keep your customer at the center of everything you do.

Get Inside the Minds of Marketing Leaders

February 9, 2021

Hear inspiration from leading marketing leaders in EMEA as they share successes and lessons learned on how to respond faster to customer signals, be more agile in the face of change, and deliver real-time experiences.

Personalized Marketing in the Experience Economy

August 6, 2020

Whether you market to consumers or businesses, personalized experiences based on data can produce loyal customers. Learn how marketing innovations from Oracle can help B2B and B2C companies evolve to meet rising customer expectations.

The Evolution of Cross-Channel Ad Measurement

Carly Crittenden, head of Moat Brand Partnerships at Oracle Data Cloud, will share tools and advice for improving your verification, attention, and cross-channel measurement strategies.

StreamScam Exposed: How Moat Uncovered CTV’s Largest Ad-Fraud Scheme

Watch this webinar and hear straight from the product experts who discovered an ad-fraud operation scheme and learn how you can stay protected.

Breaking Up with Blocklists: Shifting from Brand Safety to Suitability

Join Oracle Data Cloud, GroupM, and The New York Times for this virtual event focused on what it will take to collectively eradicate advertiser fear and how to build a more inclusive internet.

How Brand Suitability Can Help Advertisers Navigate Through Uncertainty

Join Oracle Data Cloud and GroupM as we discuss the state of brand safety and brand suitability against the backdrop of 2020.

Oracle Red Bull Racing makes race-day decisions and launches fan loyalty program with Oracle Cloud technologies

Oracle technologies put Oracle Red Bull Racing on track to win—on the F1 circuit and with fans.

Vox media shares expert guidance through data ethics and brand safety (3:10)

Vox Media, known for building the best media brands and the technology that enables them, is committed to getting the future of media correct. Listen to Aaron Tabas, VP of content strategy and innovation, as he walks us through his recommendations for the advertising industry as a whole.

See how GroupM makes a positive, sustainable impact in their advertising investments (2:52)

GroupM strives to make advertising work better for everybody. Krystal Olivieri, Chief Innovation Officer at GroupM discusses the five areas of responsible investment framework, including brand safety, sustainability, data ethics, responsible journalism, and diversity, equity, and inclusion.

Solve business challenges with Apex IT and Oracle Service (6:07)

Create business solutions and improve customer service experiences throughout the entire lifecycle by combining your applications and technologies.

Reimagine your end-to-end customer service with Five9 and Oracle Service (10:07)

Provide your agents with real-time, intelligent data to deliver a smoother customer experience by integrating your contact center software solutions with omnichannel routing from Oracle Service and Five9.

Automate service processes using OpenMethods and Oracle Service (5:25)

Empower your contact center with centralized processes so they can offer efficient and effective customer service support, across channels.

Proactively service digital channels with Sprinklr and Oracle Service (4:49)

Listen to all your social channels using a unified platform to proactively solve customer service needs.


Xerox duplicates success with new innovation businesses

Xerox chooses Oracle Cloud technology and apps to fuel 3D printing, industrial Internet of Things, and clean tech to reduce atmospheric carbon.

Create Relevant Conversations with Gong (4:34)

Give sellers the insights they need to deliver relevant and personalized conversations whenever buyers engage with your virtual sellers.

Connect with Customers through Five9 (4:48)

Develop lasting customer relationships and help seller close deals faster with frictionless outbound calls directly within your sales solution.

Enable sales success with LinkedIn (3:42)

Offer instant access to the information virtual sellers need, so they can make connects and get back to selling.


Aon reduces costs by 50% while improving insights, experiences

Oracle Cloud CX
Oracle Analytics
Oracle Autonomous Database

Teffani Zadeh, CIO, Growth Enablement and North America IT, Aon
Liesbeth Mulder, Connect Global Reporting Lead, Aon
Nancy Ankone, Director of Marketing Technology, Aon

Bosch Thermotechnology

Bosch Thermotechnology leader reports a 25% service level boost.

Oracle Field Service Cloud

Marcel Torrent, Head of Service, Bosch Thermotechnology

Deliver service that meets the moment – Americas

January 27, 2022

Learn how you can transform your service organization to make every customer interaction matter—across digital, self-service, and assisted channels. Meet the service needs of customers throughout the lifecycle with connected data sets.

Deliver service that meets the moment - EMEA

November 23, 2021

Meet the service needs of customers throughout the lifecycle with connected data sets. Learn how you can create digital-first experiences that maximise customer happiness and loyalty, while reducing service costs.

How Organizations Help Sellers Get Back to Selling

October 14, 2021

Sales strategies and tactics need to evolve for businesses that want to meet their buyers' needs. Virtual selling is here to help organizations create smarter, more intuitive experiences for both buyers and sellers—and ultimately increase sales.

The Future of CRM: Engineer Better Experiences

September 20, 2021

We’ve introduced Oracle Fusion Marketing to help marketers automate lead generation and qualification. See how it can help you get highly qualified leads to your sales team. Watch as Larry Ellison shares his vision for a new era of automation and a reimagined future of CRM.

Intelligent Service in the Experience Economy

September 17, 2020

Today, service managers must meet customer expectations and reduce costs while managing remote teams and employee safety. Learn how new digital technologies and access to data can help your service organization evolve to address new requirements.

The Future of CX with Larry Ellison/ Responsive Selling in the Experience Economy

November 9, 2020

To make every customer interaction matter, organizations must listen to customers and rethink how to market, sell, and provide service across all touchpoints. Learn how 2020 has taught CX leaders to be resilient in the face of change.

The Future of Digital Experiences in Communications

February 11, 2021

Communications service providers have the potential to capitalize on the promise of 5G and the Experience Economy. The future belongs to those that deliver winning customer experiences.

Industry Insights: The New Connected Retailer

April 20, 2021

Business and technology experts from Oracle and VMware offer viewpoints and perspectives to answer why Oracle Cloud is the ideal platform for VMware.

Manufacturing Insights: Enterprise Digital Transformation

April 15, 2021

Learn how digitizing end-to-end service processes can help deliver high-value interactions that drive customer satisfaction, efficiency, and revenue.

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