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Work Made Human: Innovation for the New Workplace

Choose from two broadcasts:
Europe, Africa and Middle East on 13 April at 10 a.m. CEST / 12 noon GST
Americas on 13 April at 12 noon ET

Strategies to improve learning, diversity, and the employee experience

Concentrating on employee needs—whether skill acquisition, an inclusive environment, or a personalized work experience—drives business growth and improves outcomes. Hear from HR leaders who are:

  • Building critical competencies to bridge rapidly changing skill requirements
  • Embedding diversity, inclusion, and equity into everyday processes
  • Delivering streamlined work experiences that prioritize both productivity and employee well-being

Join us and focus on the human aspects of work.

Featured speakers

Josh Bersin
Josh Bersin Global Industry Analyst; Dean, Josh Bersin Academy

Josh Bersin founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. He expanded the company’s coverage to encompass HR, talent management, talent acquisition, and leadership and became a recognized expert in the talent market. Josh sold the company to Deloitte in 2012.

In 2019, he founded the Josh Bersin Academy, a professional development academy which has become the “home for HR” in past months. He is frequently featured in publications such as Forbes, Harvard Business Review, HR Executive, The Wall Street Journal, and CLO Magazine. Josh is a popular blogger and has more than 800,000 followers on LinkedIn.

Yvette Cameron
Yvette Cameron Senior Vice President, HCM Product Strategy, Oracle

Yvette Cameron is senior vice president of global HCM product strategy at Oracle. She is also a cofounder and board advisory member of Velocity Career Labs, the technology organization behind the Velocity Network Foundation (VNF), an industry consortium delivering the blockchain-powered Internet of Careers. Prior to her current work with Oracle, Yvette served as founder and principal analyst at NextGen Insights; senior vice president of global strategy at SAP SuccessFactors; general manager and vice president of learning and performance at Saba; vice president of product at Oracle; HCM industry analyst at Gartner; and vice president and principal analyst at Constellation Research. She’s an international speaker on innovations in HCM processes and technology and the future of work. Yvette holds a BA in mathematics and applied statistics.

Carmen Cerdan
Carmen Cerdan CHRO, Ria Financial

Carmen Cerdan has more than 20 years’ experience working in human resources in international environments. She works collaboratively with business teams and provides advice to not only support the company from a strategic point of view, but also to promote the values of the organization and participate in the growth of the activity.

Carmen is passionate about talent management—including employee attraction, progression, and development—which she considers to be engine of digitalization for the HR department. She works to reskill and transform the organization to prepare for a digital environment. Very data driven, Carmen pushes to develop a culture based on key performance indicators and measurement of HR activities in order to monitor process efficiency.

Ken Chrin
Ken Chrin Senior Director, HR Information Systems, UPMC

Ken Chrin is the senior director of the human resource information systems (HRIS) department for UPMC, a US$23 billion, world-renowned health care provider and insurer based in Pittsburgh, Pennsylvania. He oversees a team of analysts and developers who are responsible for the innovation and growth of HR technology that supports the organization and its 92,000 employees.

Ken joined the HRIS team at UPMC in 2001 and has been involved in various projects during his tenure, including the recent transition of core HR and payroll systems from Oracle’s PeopleSoft HCM to Oracle Cloud HCM and Oracle Taleo. He received a bachelor’s degree in management information systems from Penn State Behrend and his MBA from Robert Morris University.

Hillel Cooperman
Hillel Cooperman Senior Vice President, User Experience Design, Oracle

Hillel Cooperman is senior vice president of user experience design at Oracle, where he is transforming Oracle’s user experiences for customers. Cooperman is focused on bringing state-of-the-art, consumer-grade user experiences across devices to enterprise software scenarios. His goal is to raise the bar on every interaction customers have with Oracle software and with Oracle itself.

Most recently Cooperman served as design director of Microsoft’s Azure Data and Machine Learning Platform. Prior to that he was cofounder of Jackson Fish Market, a design and digital transformation agency that he built with longtime colleague Jenny Lam. Previously, Cooperman worked for Microsoft from 1997 to 2006. His most recent role during that stint was as product unit manager of the Windows User Experience team delivering the Windows AERO desktop user experience. Cooperman has also been a speaker at numerous design and industry events including San Francisco Design Week, the Seattle Interactive Conference, DesignThinkers, CreativeMornings, Microsoft’s Professional Developers Conference, O’Reilly Tools of Change, Microsoft Ignite, and TED.

Cooperman has a BA in history from Brandeis University, and his interests are diverse. He is the coauthor of a series of design books called Making Things Special and a series of novels called The Madrona Heroes Register. Cooperman has served on the board and as a technical advisor for—the largest resource of African-American history on the internet. He was also the first food blogger to ever be nominated for a James Beard award.

Luciana Domagala
Luciana Domagala Director, People and Organization, Ipiranga

Luciana Domagala is director of people and organization at Ipiranga, a company belonging to the Ultra Group. With more than 20 years of experience in HR, she has led operations in Brazil and abroad. She joined the Ultra Group in 2014 as a corporate director of human capital. Previously, Luciana served as vice president of people and management at PDG and as director of HR at the Gerdau Group, having also worked at the companies Claro and Grupo RBS.

Luciana has extensive experience in developing, implementing, and managing local and global HR systems programs, integrating companies in international environments, and conducting cultural change processes. She has led international due diligence processes for the HR function in countries such as China, Spain, the Dominican Republic, and the United States, among others.

Luciana has a degree in business administration from UFRGS (1995), an executive MBA from Insper (2008), and a business MBA from Fundação Dom Cabral (2005). She’s taken extension courses at universities such as Insead, Hong Kong University, Duke University, and Kellogg University and is certified in coaching by Columbia University (2018). Luciana has been a member of CEA–Insper’s External Evaluation Committee since 2014 and was a member of the EXEC Advisory Board from 2016 to 2018. She is also a member of the Board of Directors for the Votorantim Group.

Carolene S. Eaddy
Carolene S. Eaddy Vice President, Corporate Human Resources, Hearst

Carolene S. Eaddy is vice president of corporate human resources at Hearst. In this role, she is responsible for day-to-day and strategic oversight of all employment matters for the Hearst corporate teams. Carolene is also responsible for training and compliance functions on HearstEDGE, part of the company’s human capital management (HCM) system. Prior to taking on this role, she was senior counsel for the labor and employment team in the office of general counsel at Hearst.

Carolene joined Hearst in 2004 from Lowenstein Sandler PC, where she was an employee benefits associate at a law practice that represents clients in virtually every sector of the global economy with an emphasis on life sciences, technology, and funds.

From 1986 to 1992, Carolene served as assistant vice president at the First National Bank of Chicago. During her tenure there, she was responsible for customer relationships and managing loan portfolios for Fortune 500 and media clients.

Carolene received a bachelor’s degree in history from Wesleyan University and a law degree from the University of Virginia

Emily He
Emily He Senior Vice President, HCM Global Marketing, Oracle

Emily He is Oracle’s senior vice president of the human capital management cloud business group. Emily was recently named to the 2020 Top 100 HR Tech Influencers list by Human Resources Executive. Prior to joining Oracle, she was chief marketing officer of DoubleDutch, a leader in digital marketing solutions for events, conferences, and trade shows. Emily has 18 years of experience in various enterprise software roles including marketing, corporate strategy, and business development at companies such as Siebel Systems, E2Open, and Saba Software.

Jenny Lam
Jenny Lam Senior Vice President, User Experience Design, Oracle

Jenny Lam is senior vice president of user experience design at Oracle, where she is responsible for reshaping the corporate brand and product design. Lam is rethinking how Oracle customers interact with technology and consume information in order to create a brand and software experience that is not just desirable, but truly differentiated and special.

Previously, Lam served as design director at Amazon in the Devices group, designing digital and voice experiences on FireTV, Fire Tablets, and Echo products. Prior to that, she was cofounder of Jackson Fish Market, a design and digital transformation agency that she built with longtime colleague Hillel Cooperman. Before Jackson Fish Market, Lam worked at Microsoft from 2001 to 2007 as creative director of the Windows User Experience team.

Lam is actively engaged in sharing her design ideas across the industry. She has served on the national board of directors for the American Institute of Graphic Arts and also mentors national and local organizations to foster the next generation of creative design talent headed for the tech industry. Lam chaired and was a judge for the Smithsonian Cooper-Hewitt Design Museum National Design Awards in 2018 and has been a speaker at numerous design events including the Design Conversations series at the Museum of Design Atlanta, Phoenix Design Week, and the AIGA Design Conference, among others.

Lam was named by the Puget Sound Business Journal as one of the Top 100 Most Influential Women in Technology and a 40 Under 40 Honoree of Seattle business leaders. She attended Valencia College, the University of Florida, and the Portfolio Center.

Chris Leone
Chris Leone Senior Vice President, HCM Product Development, Oracle

Chris Leone is senior vice president of development for Oracle Cloud Human Capital Management (HCM), including Oracle Global HR and Oracle Talent Management. Chris is responsible for the strategy, product management, product development, and product go-to-market functions that deliver modern HR in the cloud to global users. Recently, he was named #16 on Business Insider’s Most Important People in Cloud Computing list.

Kelly Metcalf
Kelly Metcalf Head of Diversity, Inclusion, and Well-Being, Fujitsu

Kelly Metcalf is the head of diversity, inclusion, and well-being for Fujitsu Northern and Western Europe. Kelly has held a variety of senior roles during her fifteen years at Fujitsu, including head of organization design and change as well as Pan-European HR generalist roles. She is passionate about creating an environment where everyone can be completely themselves at work and advocating the links between employee well-being and inclusion. Kelly started her career at BAE Systems and has spent time in global client management and responsible business roles. She has a young family and loves running, swimming, and being outdoors.

Tobias Schellhaas
Tobias Schellhaas Vice President, HR Data Management, Deutsche Post DHL Group

Tobias Schellhaas is responsible for the HR data management team within the corporate center of the Deutsche Post DHL (DPDHL) Group. His primary focus is to rdesign and build a groupwide HR data solution, an improved IT landscape to execute key HR processes, and a core HR system for all business units. Tobias joined DPDHL in 2013 and has been responsible for HR data management since 2016. Prior to DPDHL Group, Tobias worked for Accenture as a manager for HCM solutions and for Merck KGaA where he was responsible for various HR and IT data-related projects.

James E. Taylor, Ph.D.
James E. Taylor, Ph.D. Chief Diversity, Inclusion, and Talent Management Officer, UPMC

James E. Taylor is both chief diversity and inclusion officer and chief talent management officer at UPMC, one of the nation’s largest and most successful integrated health care delivery and finance systems. In his capacity as chief diversity and inclusion officer, James is responsible for the development and implementation of leading-edge diversity initiatives that differentiate UPMC. To this end, he executes next-generation inclusion strategies that advance the diversity management capability of UPMC and its national presence as a health care provider and insurer. As chief talent management officer, James provides oversight to the design and execution of an integrated roadmap that provides UPMC with highly effective and technologically advanced employee learning and innovation, organizational development, succession planning, and consultative services aligned to the institution’s long-term priorities.

Prior to joining UPMC, James served as chief learning and diversity officer at Carolinas HealthCare System. In this role, he was charged with driving the transformational culture of the organization through the development of products and services that improved its competitive position in the marketplace. He has also served as executive director of diversity strategy execution and workplace inclusion at Kaiser Permanente, one of the nation’s largest not-for-profit health plans.

James earned both a doctorate and master’s degree in organizational psychology from the California School of Professional Psychology at Alliant International University, and he completed his undergraduate studies at Ithaca College in New York, where he now serves on the board of trustees. He received an executive leadership certificate from Harvard Business School. J has been awarded for his work both within and outside the health care industry, as he is actively engaged in many philanthropic and community-based endeavors, holding multiple board appointments and supporting numerous charitable activities.


Times shown in

The State of HR in the New Workplace

World-known industry analyst, educator, and thought leader Josh Bersin discuss the current state of HR and the trends impacting the new workplace with Yvette Cameron. Join them to hear about the organizational focus on diversity and inclusion, the importance of bridging the skill gap, and why employee experience matters.

  • Josh Bersin

    Global Industry Analyst Dean, Josh Bersin Academy

  • Yvette Cameron

    Senior Vice President, HCM Product Strategy, Oracle

The Future of HR is You

HR leaders and Oracle HCM Cloud product experts Chris Leone & Yvette Cameron share their approach and the importance of diversity and inclusion programs, filling the skill gap and creating a culture focused on employee experience and how Oracle is doubling down to support them through innovation.

Work Made Human, One Interaction at a Time

At Oracle we design software to ensure your experience at work is as easy and seamless as your personal life. Join Oracle’s User Experience Design leaders, Jenny Lam & Hillel Cooperman, as they discuss designing technology that is contextual, spontaneous and human.

  • Hillel Cooperman

    Senior Vice President, User Experience Design, Oracle

  • Jenny Lam

    Senior Vice President, User Experience Design, Oracle