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Oracle Food and Beverage supports leading stadiums, arenas, convention centers, and theme parks around the world with integrated point-of-sale (POS) solutions that help deliver excellent guest experiences.
Our main goal is to give all guests at our venue an amazing experience. Having the ability to change up our menu [with event based pricing and Simphony point of sale] definitely helps with this.
Oracle Hospitality's Sports and Entertainment solutions allow Indian Wells Tennis Garden to focus on fan experience by increasing operational efficiency. See how Simphony Cloud, Workstation 310s, and self-service kiosks are improving speed of service.
"This allowed us to change from where we were for a long time to where we needed to be. A lot more teams should look into [Oracle Simphony] because it’s a time saver."
Oracle Simphony provides a single solution for point-of-sale, loyalty, inventory and payments across all Drayton Manor Park food and beverage outlets as well as their onsite 4-star hotel.
Lower labor costs. Larger orders. More transactions. Increased revenues. Just some of the benefits for food and beverage directors who have introduced self-service kiosks to their venues. Kiosks are no longer regarded as impersonal—they now offer greater opportunities for recognizing guests and tailoring the order experience, while simultaneously delivering the biggest benefit of all to the fan: speed of service. And kiosks are everywhere. According to a Chicago Tribune article, McDonald’s expects to remodel 650 restaurants this year alone, and equip all of its more than 14,000 domestic locations with kiosks by 2020. For venue operators, the key is combining an integrated kiosk solution with kitchen management systems to control orders. That’s where Oracle Food and Beverage can help.
How does Indian Wells Tennis Garden serve food and drinks to 400,000 fans across 30 restaurants, bars, and concessions during their biggest tournament? Simphony Cloud point-of-sale solution and the latest hardware from Oracle Food and Beverage keep things moving, so fans get to see all of the action instead of standing in line.
The benefits of self-service kiosks: Lower labor costs. Great average check amount. More transactions. Increased revenue.
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