Siebel Support
The world’s leading organizations use Oracle Siebel CRM to achieve their digital transformation goals. Siebel CRM is a key component of Oracle's CX product suite, with a rich product roadmap.
Read about Oracle’s commitment to Siebel.
Oracle Siebel Support key features
Our commitment to Siebel continues
Oracle understands that your on-premises applications are critical to your success. With Oracle Applications Unlimited, you have trusted, secure, comprehensive support so that you can avoid the potential risks of third-party support for your Siebel investment. We will continue offering Oracle Premier Support on the Continuous Innovation releases for on-premises applications through at least 2036, and we are committed to annually review whether to extend the Premier Support offering for an additional year.
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Siebel support documentation and how-tos
The Oracle Advisor webcasts bring you and Oracle’s Siebel experts together over a Zoom web conference, at no cost. Sign up to get information on support services, products, technologies, best practices, and more in a one-hour session.
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Oracle Support accreditation for Siebel
Self-paced modules provide learning options for your product(s), patches and certification, diagnostics, performance, upgrading, incremental repository merge, and best practices for managing service requests.
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Siebel support and Oracle Applications Unlimited
Oracle Premier Support through at least 2036.
Oracle's commitment to continuous innovation
Our commitment includes support for both on-premises and in Oracle Cloud—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.
The same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.
No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.
Covered applications
Oracle Hyperion Enterprise Performance Management
Benefits of Premier Support for Siebel CRM
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Committed to customers
Maximize and expand your existing Siebel investment with a product roadmap and support that allow time for future planning. Siebel CRM continues to innovate to meet the ever-changing needs of our customers.
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Committed to products
Rely on our on-premises applications and support expertise to help keep your business running efficiently. Siebel CRM Industry solutions provide specialized user interfaces and workflows that are built on industry best practices.
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Committed to innovation
Oracle continues to invest in Continuous Innovation releases, such as enhanced customer experience (CX), cloud enablement and integration, and out of the box Artificial Intelligence capabilities including Generative AI.
Resources
Related
Pages
- Get proactive support for Siebel CRM
- Blog: Why Oracle Support is Vital for Your Siebel CRM Implementation
- Siebel support accreditation series
- Using Siebel Cloud manager to Deploy Siebel CRM on OCI
- Information Center: Siebel on Oracle Cloud
- Siebel CRM Reference Architecture
- Oracle Product Documentation
- Oracle Advisor webcasts for Siebel CRM
- Oracle University training and certification for Siebel
My Oracle Support Community
My Oracle Support Community is here to help you get the most out of Siebel and My Oracle Support. Get access to a host of Oracle resources and exchange tips with a vibrant community of peers and Oracle experts.
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My Support Renewals
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