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Oracle Digital Assistant News

August 2020 Edition
welcome to the latest edition of the Oracle Digital Assistant News.

Following on from the successful launch of our newsletter last month, we are back to bring you a mix of industry views, customer stories, upcoming events, best practices and technical articles. If you are enjoying this newsletter we'd loved to hear your feedback. 

Also in this is edition is your chance to register your interest in the September 2020 Digital Assistant Customer Advisory Board. More info and links in the Events Calendar below.

Please feel free to forward this newsletter to anybody who is interested and invite them to subscribe too. 

To submit any content for future newsletters please contact us via twitter with #OracleODA #OracleODAnews
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Your opinion is important to us, and we value your feedback. Please take a moment to write a review on Gartner Peer Insights about your experience with Oracle Digital Assistant. Reviews are anonymous and take approximately 10 minutes to complete.

As a thank-you, once your review is published, you’ll receive 3-months access to Gartner Peer Insights Plus. Please note that Gartner Peer Insights Plus is currently not available to consultants, systems integrators, or technology providers.
Oracle Digital Assistant Named a Leader by  Andrew Bediz
The ROI of Digital Assistants
by Andrew Bediz
"Every industrial revolution has been defined by increased efficiency and reduced costs. The new digital revolution we are embarking upon is no different. Things that took days to do can now be done in seconds, and things that used to cost hundreds of dollars can now be accomplished by spending less than one dollar. Conversational AI is cool, but that’s not why it will change the world. It will change the world because it will be better and cheaper than many of the things we pay humans to do today."
Oracle Logistics Digital Assistant
Introducing the Oracle Logistics Digital Assistant
By Evelyn Mei
Introducing the new Oracle Logistics Digital Assistant, an AI-powered Virtual Assistant for Oracle Cloud Logistics. The Oracle Logistics Digital Assistant provides you and your authorized users with a conversational interface that responds quickly, improves user satisfaction, and increases business efficiencies.
Customer Success Stories
How Oracle Digital Assistant is benefiting customers
If you would like your story to be featured in this newsletters feel free to drop us an email.
Indian Farmers Fertilizers Cooperative Limited 
Adoption of latest AI/ML based technology in IFFCO for the benefits of Farmers, Employees, Partners & stakeholders. Interview with Senior General Manager of IT Services, Anil Kumar Gupta by International Media.
University of Adelaide
University of Adelaide
Helping international students asses eligibility
University of Adelaide is leveraging Oracle Digital Assistant and Oracle Eloqua Cloud to deliver new services to their prospects and ensure higher customer satisfaction. Catherine Cherry, Director of Prospect Management discusses their latest Digital Assistant project helps international students assess eligibility.
Event Calendar
Attend a Oracle Digital Assistant event around the world or online:
Digital Assistant Customer Advisory Board
Digital Assistant Customer Advisory Board
September 23/24, 2020
This is your chance to help shape the future strategy and product features of Oracle Digital Assistant. Participation open to is limited number of customers who have Oracle Digital Assistant running in production. If you would like to take part please register your interest below. We will run the online web conference twice on the 23rd/24th September so please pick the time zone most convenient to you. 

1) North America / Europe / Latin America (8am PST)

2) APAC / China / Japan (8pm PST)
Webcast Replay: Innovations Update
Webcast Replay: Innovations Update
ICYMI, this webcast is now available on-demand. Delivering conversational access to applications and information, Digital Assistants or conversational-AI are becoming ubiquitous in organizations today. You will hear the latest product innovations from executives from Oracle. You will also hear how Office Depot are using Digital Assistant to improve customer service.
Streamline Customer Service
August 25th 2020 
Streamline Customer Service 24×7
Utility providers are leveraging Chatbots like Oracle’s Digital Assistant to deliver a better overall customer experience, as well as improve on operational costs. With Oracle’s Digital Assistant, Utility companies can improve customer interaction by offering better and faster response times to queries, as well as offering a simple, streamlined customer experience that enables self service in the first instance.
Virtual Meetup and Hands-on
Virtual Meetup and Hands-on
This online session will introduce you to Oracle Digital Assistant and the features it provides to build AI powered 2nd generation chatbots. We'll also demonstrate how to build a low-code conversation in a matter of minutes.
Help your employees
1:1 meetings on request
Help your employees? 
Customized Digital Assistants for Oracle Cloud HCM and PeopleSoft HCM that Deliver More Value.
Fishbowl Solutions helps companies extend the value of the Oracle Digital Assistant by creating customizations for the out of the box skills within Oracle Cloud HCM including Compensation & Pay, Absence & Time, Onboarding and more. For PeopleSoft customers, Fishbowl can design and develop the conversational experience for similar modules based on your use case. 
Business with Digital Assistant
Filip Huysmans: generating Business with Digital Assistant
Filip is talking about the different success his team has made with ODA in Belgium. Not only from a technical standpoint, but certainly also from a business one. Looking how ODA can drive sales for your business and how to use it for point-in-time marketing events. For more information please visit the partner finder
Additional Resources for Oracle Digital Assistant
Our homepage
Tutorials & doc
Customer forum
partner finder
Ovum report
success stories
Martin Jarvis
Martin Jarvis
Director Product Management
Oracle HQ, LinkeIn, Twitter
Jürgen Kress
Jürgen Kress
Director Product Management
Oracle HQ, LinkeIn, Twitter
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