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By developing a chatbot with Oracle Mobile Cloud Enterprise, potential students can simply access their adjusted Australian Tertiary Admission Ranks via Facebook Messenger instead of waiting up to 40 minutes on the phone. We also gained the flexibility to scale the services and quickly expand to other future projects.
We were already using Oracle Service Cloud for nine years and Oracle Marketing Cloud for the last year. Deploying Oracle Mobile Cloud Enterprise was a natural progression because the successful partnership with Oracle gave us the confidence that we could deliver more value to our customers.