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Contact Oracle University


Connect with Oracle University for certification and training support.

Use the following information to get technical help

  • Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledgebase, to participate in the My Oracle Support Community, or to submit and update service requests. Please refer to the Oracle Support Contacts Global Directory for information on renewing Premier Support, regional support sales contacts, and support policies.
  • Cloud subscription customers should go to the Oracle Cloud Portal to access Getting Started guides for their cloud products, contact their cloud customer success manager, ask operational questions, or join a discussion forum.
  • Customers with products from businesses acquired by Oracle should go to the Acquired Product Support Directory for their support needs.
  • Customers with Oracle University training and certification questions should use the Education support form for their support needs.
  • Customers with Oracle University training and certification questions should use the Education support form for their support needs.

Technical support: +62 21 2555 2010 (Indonesia) | Global technical support
Alternate Singapore Number +65 6436 1003

Additional customised services

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Choose a cloud billing resource


Cloud Billing Basics (1:52)
  • Videos: Brief animations detailing Oracle’s invoicing process
  • FAQs: Frequently asked billing questions

Billing support: +62 21 2555 2168 (Indonesia) | Global billing support

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  • Oracle Indonesia is part of the South Asia Region and wider Asia Pacific Division (located in Singapore) of Oracle Corporation, itself located in Redwood Shores in the USA.

    Oracle Indonesia works closely with its Business Partners in delivering product, services and solutions to its customers and also to the broader marketplace. While being a leader in Internet Computing, Oracle itself strives to be strategic business partner with its customers through delivering value propositions.

  • Learn more about Oracle PartnerNetwork.
    Looking to find an Oracle Partner? Search our Partner Finder.
    Questions? Contact Partner Assistance.