By implementing Oracle WebCenter Suite Plus running on Oracle WebLogic Server with Oracle Web Tier, CHiPS provided a centralized, high-performance, and scalable enterprise content management platform for the state government to capture, secure, share, and distribute documents through a portal and website. Using Oracle WebCenter Imaging technology, it captures and scans digital and paper documents, including certificates, licenses, and land surveys, storing the documents as images in the centralized, content-management repository.
Leveraging the integrated capabilities of Oracle WebCenter Content and Oracle WebCenter Portal, the government can securely publish public-service-related documents, such as employment and training opportunities, through the portal and website. As a result, officials now instantly retrieve supporting documents online, without the need to physically search for them in the records room. This has increased business productivity, improved service delivery, and cut paper, printing, and storage costs.
“Thanks to Oracle WebCenter Suite Plus and Oracle WebLogic Server, we have reduced our reliance on paper documents by 75%––enabling us to save approximately US$125,000 in paper and document management costs in one year and to retrieve documents instantly from the portal,” said Anand Parial, CEO, CHiPS.