Please visit one of the following locations for your support needs.

• Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledge base; to participate in the My Oracle Support Community; or to submit and update service requests.
• Please refer to the Oracle Support Contacts Global Directory for information on renewing Premier Support, regional support sales contacts, and support policies.
• Cloud subscription customers can also go to their Oracle Cloud Portal to access Getting Started guides for their Cloud products, contact their Cloud customer success manager, ask operational questions or join a discussion forum.
• Customers who have products from Oracle-acquired businesses should go to the Acquired Product Support Directory for their service needs.

Global Technical Support

Advanced Customer Services

• Industry-leading expertise and services to help accelerate your innovation agenda.
• Learn more about Advanced Customer Services
• Have Oracle Advanced Customer Services contact you

• Get an Account
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• Manage Users and Access to Cloud Services
• Manage Your Account and Services

Access Oracle Cloud

• Try Oracle Free Tier
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• Explore Cloud billing resources:
• Videos: Brief animations detailing Oracle’s invoicing process
• FAQ: Frequently asked billing questions
• Glossary: Basic Cloud terminology

Billing Support: +8000 444 0536 | Global Billing Support

Cloud Billing Basics