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Cloud Customer Connect
Cloud Customer Connect
Event Replays for May 2025
Cloud Customer Connect Events are webinars targeted to Oracle Cloud customers that cover a wide range of Applications and Infrastructure topics.

Membership is required to attend. If you’re not yet a member, join now to get started.
Enterprise Performance Management
  • EPM – Account Reconciliation New Feature Review: Enhanced Exception Management with Automated Alerts
  • EPM – Account Reconciliation Update: New Feature Review for Balance Attributes Using Oracle Fusion Integration (Part 2)
  • EPM – Design Best Practices for Planning in Oracle Cloud EPM
  • EPM – Fusion Identity Upgrade Overview
  • EPM – Introduction to the Profitability and Cost Management Agent
  • EPM – Tax Reporting Monthly Update – New Functionality
  • EPM – What’s New and What's Coming in Oracle EDM Cloud
Enterprise Resource Planning
  • ERP – Deep Dive on Revenue Planning in the Financial Project Plan
  • ERP – E-Invoicing and E-Reporting for France in Oracle Fusion Cloud Financials
  • ERP – Fusion Identity Upgrade Overview
Human Capital Management
  • HCM – Fusion Identity Upgrade Overview
  • HCM – Gen AI Innovator Program Session 5 – Office Hours and Wrap up
  • HCM – Let's Talk Tech: Personalizing HCM Redwood Pages Using VB Studio #6 - What's New in 25B
  • HCM – Let's Talk Tech: What's New In 25B
  • HCM – New Features in Talent Management - 25B
  • HCM – Oracle Communicate (& Recruiting) Strategy Showcase
  • HCM – Oracle Fusion Cloud Recruiting 25B What's New (Part 1)
  • HCM – Oracle Fusion Cloud Recruiting 25B What's New (Part 2)
  • HCM – Oracle HCM Data Loader: How to Create and Maintain Data with HCM Data Loader (HDL)
  • HCM – Product Office Hour: Recruiting (and Communicate)
  • HCM – Redwood How To: Adopt Redwood for Benefits
  • HCM – Redwood Office Hours: Adopt Redwood for Benefits
  • HCM – Spring Demo Series: Oracle Cloud HR Help Desk
  • HCM – Spring Demo Series: Oracle Cloud Workforce Scheduling
  • HCM – Spring Demo Series: Oracle Cloud Workforce Scheduling
  • HCM – Spring Demo Series: Oracle Learning Cloud
  • HCM – Spring Demo Series: Recruiting & Recruiting Booster
  • HCM – Troubleshooting Failed HCM Data Loads
  • HCM – What's New for Help Desk in 25B
 
Customer Experience
  • CX – Field Service: 25B Release Deep Dive Webinar
  • CX – Fusion Identity Upgrade Overview
  • CX – General: Oracle Communications Launch Cloud Service – 25C Quarterly Release TOI
  • CX – General: The Future of Customer Experience: Product Strategy Statement of Direction
  • CX – Sales: Announcing 25B for Commerce – What's New & What’s Next
  • CX – Sales: Incentive Compensation, Release Details for 25B
  • CX – Service: Activate AI in CX Service
  • CX – Service: B2C Service Release Details for 25B
  • CX – Service: Creating Custom Roles for Fusion Service/HR Help Desk
  • CX – Service: Dev Ambassador Connect
  • CX – Service: Explore Conversational Self-Service with Human-in-the-Loop Agent experience in Fusion Service
  • CX – Service: Intelligent Advisor Product Strategy Council (JAPAC-EMEA 2025)
  • CX – Service: Oracle B2C Service - Capitalize New Administrator features of 25B
  • CX – Service: Oracle Fusion Service Release Details for 25B
  • CX – Service: What’s New in 25B – A Closer Look at Recent Service Request Enhancements
  • CX – Siebel CRM: Future-Proofing Loyalty with Fraud Prevention and Smarter Engagement
  • CX – Siebel CRM: Optimizing Monitoring: Discover Modern Solutions for Siebel
  • CX – Siebel CRM: Spring Product Council - Strategy and Roadmap Update
  • CX – Siebel CRM: Transforming Digital Adoption for Siebel Users with Whatfix
Supply Chain Management
  • SCM – Fusion Identity Upgrade Overview
  • SCM – Office Hours: Implementing and Using Redwood Self Service Procurement
  • SCM – Product Deep Dive: Oracle’s Maintenance Supervision Workbench
  • SCM – Product Help: Enable Continuous Close in Cost Accounting Using the New Redwood Experience
  • SCM – Product Help: Oracle Cloud Warehouse Management Deep Dive
  • SCM – Product Help: SCM Integration Playbook Webinar: Sourcing
  • SCM – Product Help: SCM Integration Playbook Webinar: Supplier Qualification
  • SCM – Product Help: Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management
  • SCM – Product Help: Troubleshooting Common Issues related to Costing Tax
  • SCM – Product Update: Configure Cost Accounting using Redwood-based Quick Setup and Setup Pages
  • SCM – Product Update: Oracle Fusion Cloud Maintenance 25B Update
  • SCM – Product Update: Oracle Fusion Cloud Manufacturing update 25B - Part 1: What’s new in Smart Operations
  • SCM – Product Update: Oracle Fusion Cloud Product Management 25B Update
  • SCM – Product Update: What’s new in Oracle Fusion Cloud Sustainability update 25B
Oracle Cloud Infrastructure
  • OCI – Day One and Beyond: Harness the Power of LLMs with Generative AI
  • OCI – Day One and Beyond - How to be prepared for Disaster Recovery
  • OCI – Day One and Beyond: Machine Learning and AI in OAC
  • OCI – Day One and Beyond - OCI Zero Trust Packet Routing
  • OCI – Developer Coaching: Developing GraphRAG Applications Using Oracle APEX and Generative AI
  • OCI – Developer Coaching: News Edition
  • OCI – Oracle Integration Customer Success Webcast with Southern Company
Analytics
  • Analytics - Fusion Data Intelligence: Analyze Payroll Balances Using Oracle Fusion HCM Analytics
  • Analytics - Fusion Data Intelligence: Create Your First Workbook in FDI
  • Analytics - Fusion Data Intelligence: Data Extensibility Part 2
  • Analytics - Fusion Data Intelligence: Getting Started with FDI
  • Analytics - Fusion Data Intelligence: Import and Analyze Your Data in FDI
  • Analytics - Fusion Data Intelligence: Manage the Employee Evaluation Process Using Oracle Fusion HCM Analytics
  • Analytics - Fusion Data Intelligence: Understand Your Workforce Using Oracle Fusion HCM Analytics
  • Analytics - Oracle Analytics: Predictive Analytics Solutions using Oracle Analytics
Oracle Go
  • Oracle Go – Charting Your Cloud Journey with Oracle Cloud Success Navigator
  • Oracle Go – Customer Success Driven Project Execution
  • Oracle Go – Explore Cloud Customer Connect & Our New Community Program
  • Oracle Go – Fusion Identity Upgrade Overview
  • Oracle Go – Handling of General Guidance Questions on Cloud Customer Connect
  • Oracle Go – Key Features and Best Practices for Oracle SaaS Single Sign On (SSO)
  • Oracle Go – Oracle's Onboarding Portal: How To Make Your Experience with Oracle Cloud Portal Successful
  • Oracle Go – Unlock Oracle Break Glass: Advanced Data Control for Fusion Cloud Services
  • Oracle Go – Using GenAI to Advance Security
Upcoming Events
Upcoming Events
  • CX – Service: Improve customer service and satisfaction: Introducing support for SMS and WhatsApp in Fusion Service with Infobip
  • HCM – Redwood How To: Adopt Redwood for Talent Review
  • SCM – Product Help: SCM Integration Playbook Webinar: Costing
 
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