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Cloud Customer Connect
Cloud Customer Connect
July 21 - August 01
Cloud Customer Connect Events are webinars targeted to Oracle Cloud customers that cover a wide range of Applications and Infrastructure topics.

Membership is required to attend. If you’re not yet a member, join now to get started.
New events are always being added! Subscribe to these calendars for the latest lineup of events:
CX
EPM
ERP
HCM
SCM
OCI
Analytics
Oracle Go
Guided Learning
Customer Experience
CX – Siebel CRM: Delivering Quality Unified Customer Data Across the Enterprise with Oracle MDM
Wednesday, 23 July, 2025 8-9 AM PT


Meet our experts to discover how Oracle MDM integration can help organizations empower Siebel CRM to deliver exceptional customer experiences.
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CX – Fusion Cloud Data Conversion Best Practices
Friday, 25 July, 2025 10-11 AM PT


Join this session is to learn about the new Fusion Best Practice reference document available on My Oracle Support.
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CX – Siebel CRM: Accelerating Connectivity with Advanced Siebel Integration Strategies
Tuesday, 29 July, 2025 8-9 AM PT


Meet our experts to learn the best practices and most effective ways to integrate Siebel CRM with external applications based on your unique business needs.
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CX – Service: B2C Service Roadmap Highlights for 25C and 25D
Tuesday, 29 July, 2025 10-11 AM PT


Join the Oracle B2C Service Product Management team as we present the roadmap for 25C and 25D.
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CX – General: What’s New in 25C: AI That Drives Real Results in Sales, Service, and Marketing
Wednesday, 30 July, 2025 10-11 AM PT


Join us for a fast-paced look at the latest innovations in Oracle's 25C release, focused on how AI is embedded across your customer experience stack to help teams work smarter, respond faster, and drive measurable results.
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Don't miss a single CX event! Check out the CX calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All CX Events
Enterprise Performance Management
EPM – IPM – Generating Dynamic Predictions and Insights
Tuesday, 22 July, 2025 8-9 AM PT


Join this session to learn how to generate dynamic insights and predictions in your Cloud EPM Planning applications.
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Don't miss a single EPM event! Check out the EPM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All EPM Events
Enterprise Resource Planning
ERP – Fusion Cloud Data Conversion Best Practices
Friday, 25 July, 2025 10-11 AM PT


Join this session is to learn about the new Fusion Best Practice reference document available on My Oracle Support.
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ERP – Release Highlights for Oracle Fusion Cloud Financials in 25C
Wednesday, 30 July, 2025 9-10 AM PT


Join our product managers to discover the most recent advancements in 25C.
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Don't miss a single ERP event! Check out the ERP calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All ERP Events
Human Capital Management
HCM – Let's Talk Tech: Personalizing HCM Redwood Pages Using VB Studio #9 - Learning Area
Monday, 21 July, 2025 8-9 AM PT


Join us in this event of product office hours covering Express mode for HCM Redwood Applications. We'll dedicate this session on Express mode for the Learning area.
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HCM – Summer Demo Series: HR Help Desk
Thursday, 24 July, 2025 9-10 AM PT


Join us to explore Oracle Cloud HR Help Desk—streamline HR support with AI, self-service, and secure case tracking to boost efficiency and employee satisfaction.
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HCM – Fusion Cloud Data Conversion Best Practices
Friday, 25 July, 2025 10-11 AM PT


Join this session is to learn about the new Fusion Best Practice reference document available on My Oracle Support.
Register for Event

Don't miss a single HCM event! Check out the HCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All HCM Events
Supply Chain Management
SCM – Product Update: New AI Agent Templates
Monday, 21 July, 2025 10-11 AM PT


Learn about the new AI Agent templates in Oracle Fusion Cloud SCM.
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SCM – Fusion Cloud Data Conversion Best Practices
Friday, 25 July, 2025 10-11 AM PT


Join this session is to learn about the new Fusion Best Practice reference document available on My Oracle Support.
Register for Event

SCM – Product Help: Troubleshooting Tax Issues on Purchasing (Part 2)
Monday, 28 July, 2025 10-11 AM PT


Join this session to learn about use cases, best practices and troubleshooting for Tax issues in Oracle Procurement.
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Don't miss a single SCM event! Check out the SCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All SCM Events
Oracle Cloud Infrastructure
OCI – Day One and Beyond: Building Resilience with Cloud Network Monitoring
Monday, 21 July, 2025 10-11 AM PT


This session introduces the use of the Oracle Cloud Infrastructure Monitoring service to actively and passively monitor cloud resources and analyze the network path using OCI Network Command Center services.
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OCI – Developer Coaching: Learn How Conversational AI Meets Intelligent Search: Oracle ODA & 23ai in Action
Wednesday, 23 July, 2025 9-10 AM PT


Join us for an exclusive webinar to discover how Oracle Digital Assistant and the latest advancements in Oracle Database 23ai are revolutionizing the way businesses engage with users and interact with data.
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OCI – Day One and Beyond - Rethink What You Know About Enterprise Content
Monday, 28 July, 2025 10-11 AM PT


Discover how Oracle WebCenter Content on OCI Marketplace helps organizations address modern document and content management challenges—now fully cloud-based and easier to deploy.
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Don't miss a single OCI event! Check out the OCI calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All OCI Events
Analytics
Analytics - Fusion Data Intelligence: Import and Analyze Your Data in FDI
Monday, 21 July, 2025 11-11:45 AM PT

This webinar will cover extending analytics capabilities for business analysts in Fusion Data Intelligence (FDI).
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Analytics - Fusion Data Intelligence: Analyze Payroll Balances Using Oracle Fusion HCM Analytics
Tuesday, 22 July, 2025 6-7 AM PT

In this session, you learn how to use HCM Analytics to understand trends in payroll balance types.
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Analytics - Fusion Data Intelligence: CEAL Guidance Office Hours | Americas and Europe
Wednesday, 23 July, 2025 8-9 AM PT

CEAL Team is holding Office Hours to answer Implementation related questions
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Analytics - Overview for Fusion HCM Analytics 25.R2: 22.5 - Application Release
Wednesday, 23 July, 2025 8-9 AM PT

Join our Product Management team to learn about new features that are part of 25.R2: 22.5 Application release of Fusion HCM Analytics.
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Analytics - Fusion Data Intelligence - Customer Onboarding 101 EMEA
Monday, 28 July, 2025 2-2:45 AM PT

This session is to help new Fusion Data Intelligence (FDI) customers onboard and plan for a successful implementation.
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Analytics - Fusion Data Intelligence: Semantic Model Extensions – Part 2
Monday, 28 July, 2025 9-10 AM PT

Join us to discover more intricate use cases and learn how to harness the full potential of the Semantic Model to adapt to your unique data requirements.
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Analytics - Fusion Data Intelligence - Customer Onboarding 101
Monday, 28 July, 2025 10-10:45 AM PT

This session is to help new Fusion Data Intelligence (FDI) customers onboard and plan for a successful implementation.
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Analytics - Oracle Analytics: Powering Data-Driven Decisions through Augmented Analytics
Tuesday, 29 July, 2025 6-7 AM PT

Join this webinar focused on the augmented analytics capabilities within the Oracle Analytics platform.
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Analytics - Fusion Data Intelligence: Calculations in FDI
Tuesday, 29 July, 2025 8-8:45 AM PT

This is an intermediate session for business analysts learning FDI or those looking to hone their skills.
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Don't miss a single Analytics event! Check out the Analytics calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Analytics Events
Oracle Go Cloud Solutions
Oracle Go – Customizing the Powerful Tools of AI and LLM's
Wednesday, 23 July, 2025 11 AM - 12 PM PT


Like all powerful tools, using AI successfully requires care. When deploying AI agents or AI/ML to support personnel and operations, tailoring AI and LLMs to your organization’s needs can be essential.
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Oracle Go – Defining your Success Statement
Monday, 28 July, 2025 8-9 AM PT


In this session we will look at what a success statement is, why it is important, how to build it, how to use it during the implementation and what to do at the end of the project.
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Oracle Go – Preparing for Fusion Identity Updates
Tuesday, 29 July, 2025 8-9 AM PT


We invite you to join us for an informative session covering the upcoming upgrades to Oracle's Fusion Applications Identity and Access Management (IAM).
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Oracle Go – Oracle's Onboarding Portal: How To Make Your Experience with Oracle Cloud Portal Successful
Wednesday, 30 July, 2025 11 AM - 12 PM PT


You will learn several important things that you need to know about the Oracle Cloud Portal during this one-hour session.
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Don't miss a single Oracle Go Cloud Solutions event! Check out the Oracle Go Cloud Solutions calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Oracle Go Cloud Solutions Events
Oracle Guided Learning
OGL - Getting Started with Oracle Guided Learning (OGL)
Monday, 21 July, 2025 5-6 PM PT


This introductory webinar will provide new Oracle Guided Learning (OGL) customers with the information they’ll need to quickly setup and enable OGL on their Oracle Fusion Application.
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Don't miss a single OGL event! Check out the OGL calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All OGL Events
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