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Cloud Customer Connect
Cloud Customer Connect
November 10 - November 21
Cloud Customer Connect Events are webinars targeted to Oracle Cloud customers that cover a wide range of Applications and Infrastructure topics.

Membership is required to attend. If you’re not yet a member, join now to get started.
New events are always being added! Subscribe to these calendars for the latest lineup of events:
CX
EPM
ERP
HCM
SCM
OCI
Analytics
Oracle Go
Guided Learning
Customer Experience
CX – Marketing: CRM Is Just an Expensive Rolodex: Busting the Top CRM Myths for Finance Leaders
Tuesday, 11 November, 2025 9-10 AM PT


In a modern, growth-focused business, CRM is a strategic system of insight & action. Let’s bust the top myths holding CRMs back.
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CX – Siebel CRM: Data to Insights: Personalize Customer Engagement with Siebel and Oracle Unity
Wednesday, 12 November, 2025 8-9 AM PT


Join our webinar to learn how you can supercharge your Siebel CRM by integrating it with Oracle Unity Customer Data Platform.
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CX – Service: Keep the Human, Add the Scale: AI Agents in Service Operations
Thursday, 13 November, 2025 9-10 AM PT


In this session, learn how Oracle Service and Oracle AI Agent Studio pair generative, agentic AI with human expertise.
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CX – General: The future of Oracle CX Sales and Service – Guidance on the move to Redwood
Tuesday, 18 November, 2025 9-10 AM PT


Customers still on the Classic UI will need to migrate prior to 27A release. This session is designed to make that journey clear, achievable, and well-supported.
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CX – Service: Measuring What Matters: Turning AI Insights into Service Outcomes
Tuesday, 18 November, 2025 9-10 AM PT


In this session, learn how Oracle Service is helping organizations (including Oracle’s own support teams) go beyond siloed Service data, to leveraging all Fusion enterprise data to understand what AI is doing.
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CX – Sales: Go Behind the Scenes on Oracle’s Own Transformation
Tuesday, 18 November, 2025 11 AM-12 PM PT


Learn how we used our own CX and ERP tools to build an insight-led content engine and always-on GTM plays—creating a scalable, repeatable revenue engine.
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CX – Service: Fusion Service Release Details for 25D
Wednesday, 19 November, 2025 10-11 AM PT


Join the Oracle Fusion Service Product Management team as we demonstrate key features and functionality released in 25D.
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CX – Service: What's New for Help Desk in 25D
Wednesday, 19 November, 2025 10-11 AM PT


Join Product Management to see what's new in the 25D release of Help Desk in the Redwood Experience.
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CX – Service: Commercial measurement for Oracle Fusion Sales and Fusion Service
Thursday, 20 November, 2025 10-11 AM PT


Learn more about the new commercial measurements for the Oracle Fusion Sales and Fusion Service offerings.
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CX – Field Service: 25D Release Deep Dive Webinar
Friday, 21 November, 2025 8-9 AM PT


Join Product Management for an overview of new features in the 25D release of Oracle Fusion Field Service.
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Don't miss a single CX event! Check out the CX calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All CX Events
Enterprise Performance Management
EPM – AI Innovations in Financial Close and Consolidation
Tuesday, 18 November, 2025 7-8 AM PT


This webinar will showcase the latest AI capabilities introduced in Financial Close and Consolidation.
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Don't miss a single EPM event! Check out the EPM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All EPM Events
Enterprise Resource Planning
New events are always being added! Visit ERP calendar and find the latest lineup of upcoming events.
All ERP Events
Human Capital Management
HCM – New Features in Talent Management - 25D
Monday, 10 November, 2025 8-9 AM PT


Please join Oracle Talent Management product team to learn about the latest features released in 25D.
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HCM – Let's Talk Tech: AI Agent Studio - Business Object Tools in Action
Tuesday, 11 November, 2025 8-9 AM PT


This advanced session guides you through capabilities of business object tools inside Oracle Cloud Applications.
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HCM – What's New in Recruiting 25D (Part 2)
Wednesday, 12 November, 2025 8-9 AM PT


In this presentation, we will go through the new features in 25D in Oracle Fusion Recruiting Cloud.
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HCM – Fall Demo Series: Redwood and AI
Wednesday, 12 November, 2025 10-11 AM PT


See Oracle Cloud HCM in action with Redwood’s modern, intuitive design and explore how AI is embedded to simplify HR processes and enhance the employee experience.
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HCM – Canada Payroll Year-End Seminar 2025
Friday, 14 November, 2025 6-7 AM PT


This session will provide a detailed overview of legislative updates, configuration best practices, and product enhancements relevant to Canadian year-end processing.
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HCM – Let's Talk Tech: What's New In 25D
Friday, 14 November, 2025 9-10 AM PT


Join our solution experts from Center of Excellence in this session to get up to speed on the latest cloud release and make sure your update is a success.
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HCM – US Payroll Year-End Seminar 2025
Friday, 14 November, 2025 11 AM-12 PM PT


The session will cover federal, state, and local legislative updates impacting W2 and W2C reporting, year-end validation, and balancing processes.
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HCM – Unlocking AI Success: Inspire the Future with Communicate
Monday, 17 November, 2025 10-11 AM PT


This session will show how to use Communicate to deliver impactful messaging to manage change and reinforce your company’s cultural values as you embrace AI.
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HCM – AI Demo Series: Attract and Retain Top Talent with Oracle AI
Tuesday, 18 November, 2025 8-9 AM PT


See how AI-powered features can help you connect with great talent and keep them engaged.
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HCM – Redwood Office Hours: Focus on Benefits
Tuesday, 18 November, 2025 10-11 AM PT


Please join us as the experts from the Oracle HCM COE and Product Management teams answer your questions about adopting Redwood for Benefits.
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HCM – Fall Demo Series: Recruiting and Recruiting Booster
Wednesday, 19 November, 2025 8-9 AM PT


Oracle Cloud Recruiting, part of Oracle Cloud HCM, is a comprehensive talent acquisition solution designed to help organizations attract, engage, and hire top talent.
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HCM – What's New for Help Desk in 25D
Wednesday, 19 November, 2025 10-11 AM PT


Join Product Management to see what's new in the 25D release of Help Desk in the Redwood Experience.
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HCM – Let's Talk Tech: AI Agent Lifecycle - How to Deploy, Troubleshoot and Migrate AI Agents
Thursday, 20 November, 2025 8-9 AM PT


In this session, we will present the principal deployment options for agents, including deployment using the Guided Journey on Redwood pages.
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Don't miss a single HCM event! Check out the HCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All HCM Events
Supply Chain Management
SCM – Redwood Office Hours: Cost Management and Inventory Management
Thursday, 13 November, 2025 8-9 AM PT


Join the Cost Management and Inventory Management teams for a Redwood Office Hours session to learn about the latest user experience updates .
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SCM – Redwood Adoption Timeline
Monday, 17 November, 2025 8-9 AM PT


Join us for an informative session to learn about Redwood availability across Oracle SCM applications, adoption timeline, and tools to help customers fully adopt the Redwood User Experience for Oracle SCM.
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SCM – Redwood Office Hours: Supply Chain Planning
Thursday, 20 November, 2025 8-9 AM PT


Join the Oracle Fusion Cloud Supply Chain Planning (SCP) team for another Redwood Office Hours to learn about the latest user experience updates.
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Don't miss a single SCM event! Check out the SCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All SCM Events
Oracle Cloud Infrastructure
OCI – Developer Coaching: November News Edition
Tuesday, 11 November, 2025 9-9:30 AM PT


Join us for a fast-paced, 30-minute global broadcast designed to keep developers in the know.
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OCI - Next-Level AI: Driving Business Impact with Oracle Cloud and xAI
Thursday, 13 November, 2025 2-3 AM PT


Join us to discover how the dynamic partnership between Oracle and xAI can drive a new era of business transformation through accelerated AI adoption.
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OCI - Unlock the Future of the Cloud with Oracle: ​What’s New in Dedicated Region and Alloy
Thursday, 13 November, 2025 9-10 AM PT


In this post–Oracle AI World webinar, get an inside look at the latest updates to Oracle Cloud Infrastructure (OCI) Dedicated Region and Oracle Alloy and discover how these innovations can help drive your cloud strategy forward.
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OCI – Day One and Beyond: Security - Securing the Oracle Database
Monday, 17 November, 2025 10-11 AM PT


In this webinar you will learn about Oracle’s Maximum-Security Architecture (MSA).
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OCI - Oracle AI Data Platform: Unifying Data for Scalable Enterprise AI
Thursday, 20 November, 2025 2-3 AM PT


In this webinar, AIDP product experts showcase how the AI Data Platform Workbench brings together OCI services and open-source technologies to unify data, AI, and analytics into one powerful, governed development experience.
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OCI - Oracle AI Data Platform: Unifying Data for Scalable Enterprise AI
Thursday, 20 November, 2025 9-10 AM PT


In this webinar, AIDP product experts showcase how the AI Data Platform Workbench brings together OCI services and open-source technologies to unify data, AI, and analytics into one powerful, governed development experience. 
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Don't miss a single OCI event! Check out the OCI calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All OCI Events
Analytics
ERP Analytics - Fusion Data Intelligence: Predictive Analytics for Receivables: Minimizing Collection Delays and Risk Exposure Using Fusion ERP Analytics
Monday, 10 November, 2025 6-7 AM PT

In this webinar, you explore how to use ERP Analytics to analyze open AR transactions with respect to aging details and current and overdue positions.
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Analytics - AI Data Platform: Automation and Data Sharing with AI Data Platform
Wednesday, 12 November, 2025 8-9 AM PT

This final webinar in the Oracle AI Data Platform Essentials series explores how to use the AI Data Platform to automate data processing and share data within and external to AIDP.
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Analytics - Fusion Data Intelligence: CEAL Guidance Office Hours | Americas and Europe
Thursday, 13 November, 2025 9-10 AM PT

The FDI Office Hours offers a forum for open discussion, access to FDI specialists, and resources to guide you through your FDI journey at every stage.
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Analytics - Fusion Data Intelligence - Customer Onboarding 101 EMEA
Monday, 17 November, 2025 2-2:45 AM PT

This session is to help new Fusion Data Intelligence (FDI) customers onboard and plan for a successful implementation.
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Analytics - Fusion Data Intelligence: Data Extensibility in FDI - Part 1
Monday, 17 November, 2025 8-9 AM PT

In this webinar, we'll focus on extending your data reach with Oracle Analytics.
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Analytics - Fusion Data Intelligence - Customer Onboarding 101
Monday, 17 November, 2025 10-10:45 AM PT

This session is to help new Fusion Data Intelligence (FDI) customers onboard and plan for a successful implementation. T
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Analytics - Oracle Analytics Leaders Meeting
Tuesday, 18 November, 2025 9-10 AM PT

Customers are encouraged to join this quarterly virtual meeting to hear the latest updates from Oracle Analytics Product Strategy and Product Management.
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Analytics - Fusion Data Intelligence: CEAL Guidance Office Hours | APAC and Middle East
Wednesday, 19 November, 2025 10-11 PM PT

CEAL Team is holding Office Hours to answer Implementation related questions.
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Don't miss a single Analytics event! Check out the Analytics calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Analytics Events
Oracle Go Cloud Solutions
Oracle Go – Risk Management for AI Systems
Monday, 10 November, 2025 9-10 AM PT


Organizations benefit from incorporating risk management for AI systems into their strategic planning and decision-making.
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Oracle Go – Fusion Identity Upgrade Office Hour
Wednesday, 12 November, 2025 8-9 AM PT


Please join us to reviews the latest news on Fusion Identity Upgrade and answers questions from live participants.
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Oracle Go – Fusion Identity Upgrade Office Hour
Wednesday, 19 November, 2025 8-9 AM PT


Please join us to reviews the latest news on Fusion Identity Upgrade and answers questions from live participants.
Register for Event

Don't miss a single Oracle Go Cloud Solutions event! Check out the Oracle Go Cloud Solutions calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Oracle Go Cloud Solutions Events
Oracle Guided Learning
New events are always being added! Visit OGL calendar and find the latest lineup of upcoming events.
All OGL Events
General Events
Oracle RAC: Powering Resilient and Scalable Multi-Cloud & AI Apps
Tuesday, 11 November, 2025 5-6 AM PT


Join our expert-led webinar to learn how Oracle RAC can help your enterprise achieve unparalleled uptime, flexible scaling, and optimized performance for multi-cloud applications and AI workloads; and gain practical strategies to future-proof your database platform.
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Mitigating Agentic AI Risks with Oracle AI Database Security
Tuesday, 18 November, 2025 2-3 AM PT


This webinar explores how Oracle AI Database’s security granular access controls help mitigate these risks by restricting AI agents to only the data and operations they are authorized to perform, safeguarding business data and supporting compliance in AI-powered environments.
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Oracle Autonomous Database@AWS: A Deep Dive into the ADB-D integration
Wednesday, 19 November, 2025 2-3 AM PT


This session demonstrates how Oracle Autonomous Database can seamlessly integrate with applications and data services running on AWS.
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Don't miss a single General event! Check out the General calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All General Events
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